1. Sequoiagld

    1. Sequoiagld

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    Sequoiagld

    1.0 (1 review)
    Open 6:00 am - 10:00 pm

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    Services - Sequoiagld

    Balcony addition

    Construction design services

    Deck construction

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    2 years ago

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    Photo of Maurice L.

    Maurice L.

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    Radiant Roofing

    Radiant Roofing

    (5 reviews)

    I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

    Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.

    Ferguson Bath, Kitchen & Lighting Gallery

    Ferguson Bath, Kitchen & Lighting Gallery

    (13 reviews)

    We purchased nearly an entire home's worth of kitchen appliances and bathroom fixtures from…read moreFerguson during a full remodel several years ago. At the time, the purchase was substantial and we received excellent service from Rick Ritt and had recommended him. Sadly, we were unable to work with Rick on this most recent visit. We returned to the showroom for another project and were honestly shocked by the experience. Multiple employees were sitting at their desks without any customers, scrolling on their phones--one clearly on Facebook--yet we were told we could not be helped because we didn't have an appointment and would need to come back the next day. In a retail showroom. While staff were visibly doing nothing. This level of arrogance and indifference toward customers is astounding. We made an appointment and returned the next day. Made our purchase. The service didn't improve after the sale either. One of the faucets we purchased from Ferguson--around $500--turned out to be defective when our plumber installed it. Because of the timeline of the remodel, it had been about 90 days since the order. I reached out to Ferguson for help with the return or replacement and was completely ghosted after they said "we will reach out to manufacturer to see if there is anything that can be done'. No follow-up, no assistance, no accountability. If you read the other reviews online, this seems to be a pattern. Ferguson appears very eager to sell expensive products but far less interested in standing behind them when they sell a defective product. Ironically, you'll often get better customer service from Amazon and a chatbot - or even at Burger King -than you will from the people working in this showroom. I'm aware that Ferguson has acquired build.com and has consolidated the industry, but please understand consumers still have options. Our time is valuable and we had selected Ferguson for what we thought would be ease of order and attentive service with no regard for price whatsoever. We thought by paying more we would receive elite service. We were wrong. Bottom line: I wouldn't hire these people to pick up cigarette butts at my carnival

    We had been planning our kitchen remodel for quite some time when we visited FERGUSON on Miles for…read morethe first time, yesterday. I was looking forward to it! The showroom is filled with impressive displays but that's about it. We walked every square inch and NOT ONE employee acknowledged us. NOT ONE. I spent more than a little while checking on the spec's and prices of the few things with such info available and I was genuinely shocked by the mark-ups I found. For example, I recognized a mid-level, single vanity, simply framed mirror that was nearly $1,000......This brand tops out at $600, if that, on such a small mirror. Additionally, most, if not every, kitchen display included a sagging shelf here or a badly mitered corner there. I have never experienced this anywhere else. It felt like a showroom for flippers. While indeed a beautiful, dreamy showroom, I found little in substance, or real-world value.

    Sequoiagld - contractors - Updated September 2026

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