I've had some bad experiences with contractors in the past, but this was by far the worst. It began…read morewhen during our initial meeting, he called me a "potty mouth" in my own home in front of my family. Despite that, I did not expect the frustration, sexism, and rudeness that continued while working with him. We hired him to create built in bookcases among several other contracting tasks. I offered to show him pictures of what we wanted, but he declined to look at them. When I asked him for a sketch, he told me it was a really simple design and he didn't need to do that. When my father called, he agreed (a pattern where he would not listen to me, a woman, but would listen to my father.) Well, eventually. He first needed to tell my father that the rest of what he'd been hired for would not "be worth it" for him to do if he didn't do the bookcase project for us. He also felt the need to say that he's been doing this job for 30 years and he does great work. I guess he couldn't stand his competency being questioned, but anyone who needs to say that and can't prove it by their actions and the way they treat people? Yeah. After that, an architect came out with Joseph to look at the space and work on a sketch. During that meeting, I asked again if he wanted to look at pictures of what I wanted, but he declined. I tried to explain verbally, but that also went poorly. For example, I asked if he could install a shelf above the television, and he told me that was impossible and would look terrible, which was baffling to me as this is pretty common. After trying for several minutes to explain, and receiving very dismissive and hostile comments from Joseph, the architect took pity on me and tried to explain to Joseph what I wanted. When the architect explained it, Joseph agreed that was probably possible and he guessed he could do it. After this meeting, he told me that he'd call in a few days to schedule a time for install. When I hadn't heard from him, my father again called and he promised he'd get the sketch to us within 10 days of the original meeting. After 11 days, I call him to ask what's going on and he tells me it'll be a few more days, but he can give us our deposit back. He's not very nice throughout this entire phone call. I call him the next day and ask for the deposit back because frankly I'm tired of the sexism and rudeness, and don't trust him to do good work for us anymore. He seems to have changed his tune as he now tells me he doesn't understand what the problem is since it's only 2 days after he said he would get the sketch for us, "But if that's what you want to do, fine," and hangs up on me. He calls a few days later to say the check is in the mail and to assure me that "I don't have a problem with giving this project up." He does not apologize or give any indication that he's caused us any hardship or treated us poorly, but no surprise there. During that call, he also mentions that he may need to charge for the sketch if it has already been started. Apparently, it is now finished (amazing how money can motivate), and charges us $150 for this, which is ridiculous given that every company I've been interviewing since has given this to us for free before we even hire them. Also, if he had the sketch already, why couldn't he just give it to us on time? Joseph called back a couple hours later, which I didn't answer because I was frankly tired of the verbal abuse. Joseph is associated with both HLF Construction and North Coast. I would never use him or any company associated with him given the abysmal way he treated me and my family during this process. Forget the $150 he wrongly charged us, I'd just like back those 4 weeks of my life where he did absolutely nothing and treated me horribly. Save yourself the money and the trouble- he and his companies are NOT WORTH IT!

We used HLF Homes to add a significant addition that increased our kitchen size and added a main…read morebathroom. Howard was always on site making sure progress continued. And he answered all of my questions. And all of his contractors did great work. I plan to use them again in the future for other projects.

About a month after our bad experience with the Keselman Group, the president of the company called…read moreus to apologize for the behavior of our project manager. He assured us that that conduct was not considered acceptable by the company and that it had been addresse. He also offered to do the project if it was still possible. Although we had found another contractor, it meant a lot to us to hear an apology.

We've had work done by the Keselman Group a couple of times and have been extremely happy with…read moretheir work! The process could not have been smoother, from meeting with the in house designer all the way to the day to day work on the project. Our project manager kept us up to date daily letting us know when and what would be done and checked in regularly. There is a true sense of pride in the work done! Highly recommended!

Five years ago, we had our home renovated by Anthony Slaubaugh. From the start, it was an easy and…read morewelcoming project. They worked with us to develop our plan, make our choices, and follow an explicit schedule to the date and time indicated. We were very impressed with all levels of professionalism. Every person who entered our home treated it and us with respect. They left areas clean & tidy and wore shoe covers when walking through areas needing to be worked in. They undertook a comprehensive renovation, completely transforming three major areas of our home. Thanks to their expertise, we now enjoy a new laundry room, two stunning bathrooms, and a bedroom with walkout access. Our home has been truly transformed, and we couldn't be happier. Fast-forward five years, and we had some plumbing issues. Devastated and worried, we called Anthony. They stand by their product! Within 30 minutes, they had someone fix everything at our home (even though we no longer had our warranty). I didn't know companies and people like this existed anymore. We are beyond grateful for the kindness, professionalism, and beautiful work that Anthony and his company have provided us.

My husband and I are planning to remodel our en suite bathroom. Slabaugh was the first company I…read morecontacted because I live nearby, and I had been following their work on Facebook. Although I was concerned that much of their work, though seemingly well done, was all very similar and somewhat generic (all gray and white), I know that's trendy now, and I figured I'd seek some reassurance that individual (and more creative) tastes could be accommodated. I spoke to the project manager who was responsive enough ... at first. He asked what I was looking for in a contractor and explained the process from design to installation. Everything sounded exactly like what we were looking for. And then ... I asked what the average cost for an en suite bath was. I had already done my research, which revealed that the average cost ranges from $18,000 to $25,000 (according to HomeAdvisor). Because of supply issues, I expected Slabaugh's answer to be a bit higher, but I certainly did not expect the project manager to quote a cost double that! He told me that I could expect to pay just under $60,000! I should also note that this estimate was provided without actually seeing the space. When I expressed surprise by this number, I was NOT provided with any explanation. I wasn't told that supply chain issues had increased the cost by 100% or that they used only top tier materials. There was no explanation about paying subcontractors or difficulty in finding qualified workers. Instead, I could almost hear the shrug over the phone as the project manager said, "Maybe we're not the right fit for you," a comment I found dismissive and condescending." Even so, I suggested that maybe my husband and I could stop by the showroom. I was thinking that perhaps I could get a more satisfactory explanation in person. That's when I found out that's it's only open four days a week until 5 and not at all on weekends. As someone who has a job, I explained that those times didn't work with my schedule. "People work," I said. "What do they do?" He silently shrugged again. "They take the time off." So, if you're looking to spend $20,000 more than you have to, if you want want to be dismissed and condescended to, if you want to adjust your schedule to the company you're hiring, then this might be the company for you. I, on the other hand, found a much more pleasant company with which to work, whose quote (after seeing the space) has come in at between $30,000 and $40,000. The company is still very local and has an amazing showroom. So far, they've been easy to work with and they treat me like I actually matter.

I filled out my repair information on the online application on 5/8, no response by 5/11 called…read morecell talked to husband said his wife must be behind, so he'd let his wife know. It's now 5/18 and still no call back and this is just to schedule an estimate. I'm not impressed.

We had Aurora Remodeling update 2 bathrooms and our laundry room. They did a great job. They were…read moreprofessional and on time each day. Communication was very good throughout the process. I would highly recommend them for any project you have.

We made a contract with Al to replace our concrete driveway…read more We'd seen their work around the neighborhood and were impressed. We gave him a security deposit of $500. A week later we experienced a budget-busting home emergency. I called Al to explain that we wouldn't be able to follow through. He replied: "Well, then. I'll need to return your deposit." No questions, no hesitation, no B.S.! ...honest, ethical, businesses deserve a shout-out every now and then. :)

Had a new patio put on, about 900 sq ft.². Tomaro did an excellent job. They are very meticulous…read morewith their work, and we are extremely pleased with our beautiful patio and fire pit.

Hurst remodeled our kitchen & laundry room and several years later two of our bathrooms. Hurst's…read moreattention to detail, planning, and communication are outstanding. Every member of their team is professional and has a dedication to quality, integrity, craftmanship and customer satisfaction. Highly, highly recommend.

After seeing reviews, we went forward with a Hurst for our kitchen remodeling project. I am very…read moredisappointed with the estimates and looking for new remodelers. The team overlooked several of our design requests, estimates were much higher than other contractors, and the project team lacked customer-orientation.

I hired Larry from M&M Quality Construction to renovate my units and make them rent-ready. I was…read morefully transparent from the start that I do not live in Cleveland and asked directly whether I could trust him to handle the work responsibly. He assured me I could. Unfortunately, he did not fulfill what we agreed on. I paid over $12,000, and the work was left incomplete. The units were not rent-ready, debris and trash were left throughout the property, and key items we discussed were never finished. The photos I attached show only part of the condition he left the property in. After receiving payment, Larry stopped responding and ultimately blocked me instead of taking accountability or addressing the issues. As a property owner who relied on clear communication and trust, this was extremely disappointing and costly. Based on my experience, I would strongly recommend hiring someone else if you are considering renovating a property. This contractor was unreliable, unresponsive, and did not deliver the agreed-upon work.

Showed up early/on time was polite. Job completed promptly and as promised with a high level of…read morecleanliness and the job was done well. Thank you Larry and team.

Alex and his crew did a fantastic job designing and remodeling a first floor master suite for us…read more They took a little used living room and den and turned it into a beautiful bedroom, walk-in closet, and showroom ready bathroom. His wife, Julia, designed the space, while Alex and his workers made everything to perfect specifications, including making doors. They used upscale materials, had to overcome some plumbing and lighting challenges, and guided the project to a perfect finish. I would trust Alex with ANY home project, he's fair in his pricing, honest with his opinions, and trustworthy in all areas. And he's a nice guy!

Everything as a company they don't respond or show up on time it been 3 months only finish have the…read morework and got paid upfront