FHAH is amazing all the way around! They've been our vet since we moved to La Mesa 11 years ago…read more They'll discuss issues on the phone and give you ideas to try before bringing in your fur baby. They have a separate room for their cat & dog patients too. The staff are wonderful. I'm so glad we found them to keep our furry family members healthy!

They aren't taking new patients which was a bummer but they were kind enough to email me back and…read morewished me well and I appreciate a business that cares for their loyal patients first so can't be mad

Big kudos to the staff and the amazing care they give! Had an appointment for my cat Mango to…read morediscuss behavioral changes and to look for new vet since we weren't too happy with care from VCA. From the front desk to the technician and Dr Wang, the experience was great! Dr Wang heard all of my concerns and took her time to explain treatment routes and validated my concerns. Amazing bed side manners! I have two other cats in my household and plan on transferring care for all of them from VCA to this vet :)

I went to see Dr. Wang on the recommendation of a friend. I have a German Shepperd and very…read moreparticular about where i take him. It was to say the least the best experience. Most Vets come in like their hair is on fire and leave as soon as possible. Not Dr. Wang she took her time to get to know me and my dog and proceeded to the exam only when she felt he was comfortable. It is the welcome unusual almost like the old times when people and animals mattered more the just turn them and burn them and bank the money. I rarely write a review but from the receptionist to the thecs to the Dr. they were nothing short of excellent. From an over protective dog dad i highly recommend their practice.

If you spend 1k per hour you should get a professional opinion backed up with action to resolve a…read moremiscalculation on their part. Instead I sat in the lobby waiting for them to charge me and decided to go across the parking lot to Pet Emergency. I would not recommend Pet Urgent Care to anyone. Long story below....... Came in to get a wound stitched for my dog Henry and spent almost 1k with Urgent Care for less than an hour of work. Fine, that's what a professional Doctor charges. Before I left they told me that the stitches would come out in 10 to 14 days. I got a call from Urgent Care this morning on day 10 and took Henry in to check to see if the stitches were ready to come out. I specifically asked to have him checked to see if they were ready to come out. The Doctor at Pet Urgent Care said that the wound was healed and removed the stitches. I took Henry home and went to work. When I got home from work and checked on Henry his wound was wide open. All of this is understandable. The Doctors response was not. When the doctor came out to speak with me she was suggesting that we spend more money on a wound cleaning and more antibiotics rather than replacing the stitches. I asked "why would I be charged if the stitches were taken out earlier than the 14 days" and the doctor replies " well we can't leave the stitches in too long" I asked "how could the stitches be being left in too long if we are at day 10, the earliest day in the healing recommendation to get the stitches out. I was told that it was a 10 to 14 day healing cycle" she responded with "what are you trying to do here, have a go at me" I said "no, you simply contradicted yourself, the wound obviously would have benefited from the extra 4 days of healing, but it was your professional opinion to take them out on day 10 rather 14 and now you want to just leave my dog with a gaping open wound" she got upset and said that I could go to Pet Emergency and that she would come back with a Manager. She came back, but with a staff member who thank god could witness the doctor getting upset again. So now she starts telling me how the wound would heal on its own, it would start to grow back together, they only use stitches so that it heals faster. And that was just another contradiction to taking the stitches out too early. This could have been an opportunity for the Doctor to take some responsibility; instead she got confrontational again..... I have been in customer service since 1998 and I have never even considered asking a customer "Are they trying to have a go at me". Thanks Pet Emergency. I'm glad you shared the same parking lot.

I can't say enough great things about this Urgent Care. Dr. Clark and team did such a wonderful job…read morewith my Chloe. Most vets are closed or completely booked on weekends, so when a friend suggested this place, I knew it was my last hope. They were also booked. However, I was placed on the cancellation list and (Thankfully!) a spot opened up. To my surprise, the cost was actually less than what I would have paid for my regular vet. It feels great knowing I have a place to take my fur babies for urgent matters!

The front desk staff today is very friendly and helpful! I didn't catch her name, but wanted to…read moregive her credit for today's experience! She has short brown hair. Being kind and respectful should not go un noticed!

We've coming here for a little over a year, our initial vet left and we ended up the Dr. Chiang. He…read moreis awesome, always explaining everything and details and offering the best care for our Miko. Staff is also great, and friendly and efficient.

Dr. Aniya and her team are angels on Earth! They saved the life of my cat Pete. He was feral and…read moreeven the humane society did not want to treat him. Dr. A was able to devise a plan for his treatment that was gentle and worked for him. Her team is going incredibly thorough and thoughtful. Watching them speak to other patients in the waiting room, it's evident that their first priority is you and your animals comfort and safety. I would recommend them to anyone!

Love the entire staff here! Sarah at the front is so helpful and always follows up with me on rx…read morerequests or dr questions. Erica has always been a super friendly and knowledgeable tech- Dr Aniya is so thoughtful and thorough in her consultations. She provides so much information and her pros and cons relating to treatment recommendations put me at ease when deciding how to take the best care of my pup. Highly recommend this hospital!!

I am disgusted. My dog Frenchi had to be put to sleep this weekend and our other dog, Jacaranda had…read morean epileptic seizure and was in emergency for a few days - had to be seen again a this morning. Mind you, notices were sent to her vet. Our vet here is Dr. Rodriguez. We followed her from another vet. She is an outstanding and caring vet. Jacaranda had been seen by Dr. Perry because our regular vet was not available. She had a seizure right in the waiting room, there were quite a few people working on her. Over $1,000. For her episode. She had a seizure at home and it was just the two of us and she took a pill and was fine. Dr. Perry had said dogs have seizures all the time there, which I thought was strange, I have been to a lot of vets over the years and not seen a seizure. Ever. I've mentioned this to other vets who don't seem to know what she's talking about and suggest I go elsewhere if dogs are having seizures all the time in the waiting room. Maybe it's something environmental? Today, after putting Frenchi down over the weekend, she was old and had lived a long life and was not doing great, jacaranda had a seizure and we took her into VCA Mission Valley. We took her to Kearny Mesa and we left after many hours of them not caring for her, it's a real circus there. Don't ever go there. The Mission Valley team got jacaranda back on track and I needed to take her in first thing this morning. Then I get this AI generated message that seems like I'm texting with a person saying that Dr. Perry think she should schedule a T-4 test. She just had one in Jan and it was normal. And dr. Perry is not her doctor. They received messages from VCA about what had gone on, so why harass us about anything right now? Heartless, right? I don't know what's going on there, or why the urgency for billing is happening from a vet that is not her regular vet, but I am sickened. Just crestfallen that we need to change vets because we love Dr. Rodriguez, but if this is what happens when she is out of the office - no thanks! Be aware. I just want to vomit. This is not how a vets office should be dealing with someone who just had a dog die and the other at emergency just days before. I should probably post the heartless conversation I had with two real people. Dr. Rodriguez is out of the office. She should know what is going on there. I am so sickened by this whole situation. We love you, Dr. Rodriguez, but we just can't deal with whatever is going on there. Alaura, whom I spoke with, said she would let them know that Dr. Perry is not her vet. Dr. Perry has never been her vet. She saw Dr. Perry out of necessity. Not for any other reason. Personally, I am just so disgusted. It's not bad enough all of this other stuff happened with our other dogs? It's been a bleak few days - that they were notified about - and I'm at a loss about how I even got texted about this test that the avma says should be done once a year if the last one was normal and it was done in January all of a sudden pops up. Alaura (who has always been very nice, I explained to her I do NOT want a call from management, I am just done) said someone new was working that contacted me (the original text had been AI and contacted me about this random test that doesn't need to be done right now). I should just post the conversation, it was completely mindless even when another person with more experience took over. I'm sure you would see why I am so upset. I've never had any of these random texts about tests before, why now? Why from Dr. Perry when she is not our vet? This is just about the most uncaring thing I've ever seen from a vet, mind you, we have experienced much worse from VSH. At least Rancho isn't performing unnecessary surgeries. So, there's that, at least. I'm just having a really, really bad, terrible time and this was the very, absolute last thing I needed. We won't be returning.

As we all know finding the perfect place to keep your pets healthy can be a daunting task. I've…read morenever been a fan of facilities that bring out the dreaded clip board with invisible $ signs floating in the air. I have never experienced that at this clinic. Options are given with estimated costs. Treatments are discussed. I rescued 2 cats ten years ago. Each with their own trauma. I have trusted Dr. April Rodriguez to assist with their physical and mental health. Most recently she helped my beautiful Flora cross the rainbow bridge. Having her be the one to do it meant so much to me. There's so much to love about Rancho Carlos. The front-desk staff is consistently friendly and accommodating. Cats may not love vet visits, but they have a wonderful "cat whisperer" (if I'm remembering correctly, her name is Sam). And Dr. Rodriguez truly does this work out of love--she's intuitive, selfless, and always thinking about the best next step.

Every time I've taken my dog to this veterinarian they are right on time for the time they've…read morescheduled me for. From the front desk to the assistants and nurses and doctors they all make you feel special and especially make my dog special. My dog actually wags her tail when we're going in there. I want to say that they give you a written estimate for the day's charges and you have the option to decide exactly what you want and don't want. they're not at all pushy. I highly recommend them.

A Routine Procedure Resulted in Severe Burns, Repeated Misdiagnoses, and a Lack of Transparency…read more I am sharing our family's experience to provide a factual account of the events that followed our dog Ipo's dental cleaning at University Pet Hospital on May 15, 2026. My goal is to inform other pet owners of what can happen, even during a "routine" procedure. The Facts: Ipo, our 8-year-old dog, went in for a standard dental cleaning. The following morning, on May 16, she was in severe pain with a swollen, hyperemic abdomen. We returned to University Pet Hospital for an emergency recheck and were told her condition was a "seroma" and "inflammation" from her positioning. We were prescribed pain medication at our expense and sent home. By May 22, after the medication course was finished, Ipo's condition had worsened. We returned for another exam with Dr. Munoz, where the clinic again attributed her worsening symptoms to "irritation." They failed to diagnose the burn, and we were advised to purchase an additional medicated spray. Her condition continued to deteriorate. On May 27, after her skin began developing open wounds, we sought a second opinion. Pet Urgent Care immediately diagnosed her with thermal burns. We returned to University Pet Hospital the same day, where the clinic's own notes finally state: "...the dark red-purple-blue lining around the area may suggest thermal burn as the potential cause." The burns ultimately became severely infected, requiring emergency hospitalization, surgical debridement, and nearly a dozen trips to an animal ER. Our out-of-pocket costs have now exceeded $6,600. The Communication: In my opinion, the most concerning part of this experience was the lack of transparency from the clinic's management. Admission of Fault: In a handwritten note from May 30, the clinic manager documented advising me that "staff was making changes of use of heating pad" and that their "intentions were not to burn pet." This confirmed our belief that a heating device was the cause. Failure to Provide Records: We made multiple formal requests for Ipo's complete anesthesia and monitoring records, as is our right under California law. To date, those specific records have not been provided to us. Refusal to Engage: We sent multiple emails requesting the clinic's insurance information and a path to resolving our expenses. These requests were ignored, forcing us to file a formal complaint with the California Veterinary Medical Board and their insurance carrier. Our Opinion: We feel that had Ipo's burn been correctly identified on May 16 instead of being repeatedly misdiagnosed as "inflammation" and "irritation," she would have been spared days of excruciating pain and the development of a severe infection. We were disappointed by the clinic's failure to provide complete records and their unwillingness to engage in a good-faith resolution. We trusted this facility with a beloved family member. I hope our story encourages other pet owners to be vigilant and to ask detailed questions about the specific equipment and monitoring protocols used during any anesthetic procedure.

I saw Dr Cecil for my tortoise in the emergency department. He got me in quickly, and was super…read moreknowledgeable. I had brought my tortoise in because he was breathing funny. After he examined him, he didn't see anything too alarming and didn't make me do any unnecessary X-rays. I'm always scared to go to a vet because they always make you do things to make more money. Not him. His assistant Derrick was super knowledgeable about tortoises and super nice. He taught me how to inject the medication and he was super personable. It's nice to know there is a reputable San Diego vet who is nice and honest and knows tortoises.

He was so kind and compassionate when dealing with my flock! It's not easy being a bird mom and I…read morefelt my babies were safe with him and his team