My husband was at Vancouver specialties for 2 months following a brain surgery. We found the…read morenurses and CNAs and the Care Staff and management throughout the facility kind, caring and knowledgeable and many times they went over and above to help him with whatever we needed. The Therapy department was especially fabulous, Sean, Travis, Loren and Sara were fantastic in helping with recovery and keeping my husband engaged. Thank you so much!

My mother-in-law was in the facility for 6 weeks. The nursing staff, physical therapy, respiratory…read moretherapists and speech therapist were great. The problem was that the communication from hire up was awful. To be specific to get information from Social Services or the Case Manager (who knew nothing about her case) was like pulling teeth. When I would call to get updates, it could take up to 2 days to get a call back, and when I got an update it was only to find out that they were not telling my mother-in-law what was going on or we got 2 different stories. When we were ready for discharge, it was rushed, supplies were not ordered as we were told they would be and I had to constantly be in communication with the Social Services department to make sure things got done. I actually had to have my daughter go by the next day to pick up supplies that we were going to run out of before Home Health could come to our home. As a first time caregiver dealing with this situation, it was traumatizing.

We have used Touchmark home PT and OT services for a short while for my mother; and in that time I…read morerealized what an important role a PT and OT can play in a person's life. Three therapists she worked with were so compassionate- they had concerns that were expressed to me, so I ended up taking her back into emergency (after three visits to her primary where nothing was happening) and finally got her the help she needed. I have the greatest thanks for the team at Touchmark and the valuable advice given to me. Thank you, Touchmark, for helping out when I felt we had nowhere to turn.

My stay was in 2025 from June to October in the acute care unit of the facility. I received very…read moregood wound care for my amputated leg by conscientious, professional nurses (mostly Nicole, Joshua, Carrie & Serge ...), the CNAs (mostly Kelly, Adriana, Trinity), the shower aids, my RCM Alicia and the therapists. Transportation to and from doctor appointments were reliably handled by the staff. Overall, good people dedicated to giving quality care to both acute and long-term residents as far as I could tell. I'm confident I was in much better health (especially my amputation) when I departed than I was upon arrival. The only major complaints I have are these two: (1) more nurses and CNAs are urgently needed for every shift because wait times for assisting residents in distress are frequently way too damn long; (2) the quality of meals is routinely subpar at best (not as good as hospital food!) and menu variety is monotonous. Frequent visits by a resident's family can partially help alleviate these problems. Well, that said, I very much recommend Lacamas Creek Post Acute facility even for my own family and friends; from what I hear you could do a lot worse in the Clark County/Vancouver metro.

Took exceptionional care of my mom when she was placed here. The staff was caring, respectful and…read moreconsiderate of her wants n needs. My mom enjoyed visiting with the staff and especially liked the people in charge of her physical/occupational therapy

Prestige Care sent one of their vans to Peace Health Medical Center in Vancouver to transport my…read moremother to their facility after she had gallbladder surgery. On the way to the nursing home, the driver aggressively slammed on the brakes, and caused by mom to go flying forward while still strapped into her wheelchair. (This should not have happened, because the driver neglected to fasten the wheelchair to the floor ramp.). The driver NEVER REPORTED the accident, and the staff ignored it. There is much more to this story, obviously, but not enough room here to write it all. Bottom line, I have tried tirelessly to get a call back from the current director (there have been 4 since my mom was there), because I would like a copy of her medical records. She has recurring ailments now as a result of the accident, and Prestige refuses to acknowledge anything. This was in December, 2023, and we are still trying to resolve the poor treatment she received. BEWARE!

I didn't have a place to go after my shoulder surgery. The social worker found this lovely place…read more I was here fifteen days and totally have a new appreciation for skilled nursing facilities. The staff were all very helpful. The food was good and the PT and OT helped me adjust to independent living again.

Environment is both aesthetically pleasing and well maintained. Every person with whom I interacted…read morewas on top of it - welcoming and helpful. The clinical care was thorough and efficient. I have great confidence in the care provided here.

I would not recommend this facility if you are a blue-collar worker looking for help with physical…read morehealth concerns related to years of hard labor. I am approaching 50 and have spent much of my life doing physically demanding work. I have taken good care of myself, but I also understand that decades of hard labor put a tremendous amount of stress on the body. I came here because I can feel that something has changed, and I wanted a doctor who would listen, take my concerns seriously, and help me understand what is going on. I have now seen two different doctors and had blood drawn twice, yet I still feel like I have no answers or real direction toward a solution for how I am feeling. The most frustrating part has been feeling like the physical toll of working hard for decades is not being understood or even seriously considered. It is difficult to explain what years of construction and physical labor do to your body to someone who seems unwilling to relate that history to what you are experiencing today. I wasn't looking for someone to simply tell me that my bloodwork looks fine. I was looking for a doctor willing to listen, dig deeper, and help figure out why I don't feel like myself. After two attempts, I unfortunately don't feel that I received that level of care here.

I got a referral here from my provider and they have been taking care of me so perfectly. Specially…read moreJocelyn she's been such a sweet, friendly lady ever since! Kathy is very cooperative on my appointment and scheduling! She's very kind and friendly. My ankle is doing great and now I'm able to work normally, hike and run again! Thank you very much for your hard work! I highly recommend these to my friends and family!

I would highly recommend this for anyone who needs therapy to heal after an injury. I've only had…read moreone appointment, but I was very impressed. They're very professional and personable. They also seem to really know what they're doing.

Edward is amazing, as is his staff. My last primary was also a concierge Provider, but he quit,…read moreJust like the last several Providers I've had. He took a full hour to ask ME what I wanted to talk about. What were MY concerns and how could he help. He gave me a ton of helpful information and specific individuals that could help me be a better version of me. So very happy to now call him my primary Provider. I have insurance, but I will pay the extra money, hands down, to have this kind of care, compassion, education and understanding. Thank you Edward! It truly means the world to me!

#VancouverDirectPrimaryCare is hands-down the best medical team I've worked with. The staff is…read morefriendly and welcoming. Ed listened to my desires concerns and needs with empathy and a focus on keeping me healthy for the long- term; no band-aids here! He has referred me to amazing specialists who have identified, treated an relieved issues that have plagued me for years. We have worked on healthy weight-loss (down 60 pounds! With little visceral fat remaining, and losing more fat than muscle!) and hormone therapy- I feel like I did before the big M! I've also had multiple concussions, and the recommended therapies have made substantial improvement! Thanks VPD for helping me live my best life!!

This facility has a lot of room to use for your therapy needs. I had Colby and Cody work with me…read more Both very knowledgeable and fun to work with on my therapy. The front office is nice and accommodating. I would go there again for therapy.

This particular ProActive location has stellar staff and provides excellent customer service, every…read moretime. Michelle who leads the front, is a blessing. She truly holds the office together and always provides a pleasant experience. She's a quick thinking problem-solver who genuinely cares. Moreover, Michelle looks out for each patient's scheduling needs to ensure they receive complete services at a time that works for you. Carmen follows in her footsteps in this regard by also providing a positive patient experience. The therapists are each amazing in their own right! Each with more knowledge than a primary care physician, they give you helpful knowledge and exercises to do at home that are guaranteed to help your physical therapy situation, if you do your homework and actually utilize the exercises. Each staff member is exceptional and I would choose no company or location to handle my PT needs. Thank you ProActive for providing an amazing & flawless Physical Therapy experience, every time.