I would not trust this business with a vulnerable loved one. The business owner pressured my elderly mother to sign and pay on the spot, stopped sending caregivers prior to the terms of their agreement (and with some of those services prepaid), and wouldn't return my or my mothers calls trying to reach someone to find out why a caregiver didn't show up as scheduled. I had to use a friends phone in order to get the woman to pick up at which time she was verbally combative and abusive saying along other things that she didn't think my parents care was worth her time because of the low hour commitment. To this day my mother has not been reimbursed for prepaid services. Do not trust your family member with this agency!!!!! read more