My boyfriend and I went here today for a couples massage for Father's Day, and it was a wonderful…read moreexperience! The location doesn't look like much from the outside since it's tucked away in a shopping center, but once you walk through the doors, it is incredibly peaceful, clean, and smells amazing. We were greeted immediately by very polite and welcoming staff. Our massages were done by Jenny and Vivian, and they were absolutely extraordinary. These ladies definitely know what they are doing! They targeted the exact areas I mentioned were hurting, and my boyfriend asked for deep tissue, which he definitely got. The therapist's technique, perfect pressure, and knowledge of exactly how to stretch the muscles was delightful. We also chose to upgrade to the hot stones, which was a fantastic added touch. With such perfect pricing and a team that truly understands the art of massage, we will definitely be back.

My therapist couldnt have been licensed. Ive had 100 massages and this was byfar…read morethe worst ive ever encountered. She started off simply pushing on my back. After 10 mi utes i told her i was expecting a deep tissue. At that point she started attacking my back with movement that were erratic. I yelled out in pain which lasted 3 additional days. I was given a gift certificate and they responded with the bottom of the barrel experience. They shouldnt be in business passing off that woman as a therapist

I come here often and have never been disappointed. I have tried dozens of different places and…read morenothing has compared to these ladies.

I have been going to Soothing Oasis Massage for the last few years. I wanted to share my…read moreexperiences. They have been nothing but excellent. The massage therapists were skilled and attentive, providing the level of pressure I prefer in a massage. I have seen both Grace and Judy, and both are great at understanding my specific needs and tailoring the massage to my preferences. The studio was clean and well-maintained and the staff was friendly. The focus on stretching was also a plus. I highly recommend Soothing Oasis Massage for a high-quality massage experience that will leave you feeling relaxed and refreshed.

Absolutely horrible customer service. I called multiple times throughout the day regarding my…read moreappointment and no one answered. After trying repeatedly, someone finally picked up the phone 5 minutes after my scheduled appointment time had already passed. Instead of apologizing or trying to help, Alani, immediately claimed they never received any calls and basically told me there was nothing she could do. No accountability, no effort to resolve the issue, and no concern for the fact that I had spent all day trying to reach them. It's unacceptable for a business to ignore calls all day and then refuse to help when their lack of communication causes a problem. The receptionist was dismissive, unprofessional, and completely unwilling to assist. Based on this experience alone, I would not recommend this place to anyone. I would also like to clarify that I had no issue paying the cancellation fee if it was required. My concern was that I asked multiple times about the possibility of rescheduling my appointment, but that option was never offered or discussed. Instead, the conversation repeatedly focused on the cancellation policy and fee, without any effort to explore an alternative solution or accommodate a reschedule. Better communication and customer service in this situation would have been greatly appreciated!

My daughter bought me a gift card for a 50 minute massage on Mother's Day. They were running a…read morespecial where you could choose an "add-on" treatment as well and also get a "fresh eyes" treatment. I stopped by the store about a week before I wanted my massage to check the place out and schedule an appointment. I was very impressed when I walked in; it was very natural and relaxing inside. I was able to book a massage for the following week with no problem. The woman at the desk told me it would save time if I filled out the mandatory forms online and I should also arrive 15 minutes early. I came back for a 10:00 appointment a week later. The lobby was empty and it appeared that The NOW Massage had just opened. My masseuse, Anastasia, came out to introduce herself and to get to know me a little. The rooms are partitioned off by thick beige curtains and the sounds of waves crashing seemed to be playing throughout the facility. The table appeared sturdy and clean. There was a hanger for clothes and a box yo leave all other belongings in. I had chosen the hot stones as my "add-on" and I received a wonderful, relaxing, enjoyable full body massage. Anastasia was fantastic I and if I return in the near future; I will definitely request her again. Afterwards I was offered infused water while I left my tip for Anastasia. The staff did try to sell me a monthly massage membership; but I told them I wasn't interested at this time. They weren't really pushy; and I think a monthly massage membership sounds great; it's just not in my budget right now. I did give the card with the details to my husband and suggested it would be a perfect gift for me in the near future. I was very happy with my hour at The NOW Massage, and I know I'll be back again in the future.

I went for an appointment and received a wonderful relaxing massage. My back on my right side was…read morevery painful and Karen worked hard to get my back in good shape again. Thank you Karen you made me feel great! Was very satisfied with the massage.

Everything was fine until the lady charged $50 on debit card instead of $15... Then she wanted to…read moreargue with me for 5 minutes about her credit card machine. Not to mention she tried taking my underwear off a few times. When I finally mentioned involving the police she proceeded with my refund. If you're looking for a good/relaxing massage definitely do not come here. I still haven't received my refund, and thanks to them I will be taking a nice long break from massages. Extremely frustrated...

I loved the Massage session with Anny. Super professional and secure of her work, she even gave me…read moresome advices after the session

Rough, heavy "Swedish massage" resulting in broken capillaries and inflammed, sore skin. Sketchy…read moretipping and payment, with extra fees for using a credit card. Hopefully our experience gives others an idea of what to expect. I wish I had read the other Yelp Reviews before we went to Zen Spa. Other people have experienced the same roughness in their massages, and the same coerciveness with tipping and payment. Swedish Massage I booked a massage for my 20+ old son. He is an athlete and has had many massages at other spas, including deep issue/sports massage. When we arrived, the "therapist" suggested a 90-minute session for $110. For today, my son did not want a deep tissue massage so I asked her to confirm that this session would be Swedish and he could tell her to make the pressure as light as he wanted. She confirmed yes. Payment and 30% (or higher) "Suggested Tipping" When it was time to pay, she asked me to hand her my credit card, and then as she initiated the payment, she asked how much I wanted to tip. Since it was a $110 session and I customarily tip 20%, I said "$22". However, she did not just add $22. She pointed to a printed sign that listed "Suggested Tips for a $110 session" and the smallest suggested tip was $30. This is a 27% tip, far above customary. In all other businesses I've dealt with, I am the one to tap my credit card, and I can privately enter whatever amount of tip that I choose. But at Zen Spa, the therapist held my credit card hostage while asking me to tell her how much I wanted to tip, as if it was a set amount obligation and not the client's choice to show appreciation for good service. I was taken aback by how presumptuous she was, but decided that I would just tip the 27% and be done with it. The payment should have been $110 for the service plus $30 for the tip, for a total of $140. However, the receipt total said $142. I pointed to the sign that said the 90-minute Swedish massage was $110, so the total should have been $140. She kept insisting that her total was correct, and only after I kept asking did she point to a different sign that said that there was a $2.00 fee for using a credit card. My guess is that they were passing on the credit card companies' fees to the client, but they didn't want to change the published price list, so they created a smaller sign that said that there would be a $2.00 extra fee. Really deceptive. Rough Massage and Broken Capillaries After we left, I asked my son how it went. He said it was a terrible experience. We understand that there may be bruising or redness, but he has never had that with deep tissue massages at other places. But at Zen Spa, with a supposedly "Swedish massage," the woman was so rough with her hands and a tool -- perhaps a massage roller -- that he had to tell her to lighten up. The result of all the roughness is a back full of broken capillaries and inflamed skin (see photos attached). This is not normal. Less important, and rather funny, was that the spa room smelled like garlic. This place was definitely not peaceful and zen. One positive thing I can say about the spa is that they take precautionary safety measures because of the neighborhood. Another therapist/owner said that they lock the doors to the building when they are in sessions because "there are lot of bad boys" in the area.

I just started going here based on my sisters recommendation. She loves it here!…read more I went in for 30 minute reflexology and 30 minute massage. It felt amazing! I like Mike as the best reflexologist and Helen great massage. It is very clean in there and the rooms are quiet. Everyone is very nice and I am very impressed. Definitely recommend!!!!!!

My favorite local massage place! Been going here for years and I have never been disappointed…read more Staff is so friendly and welcoming. Massages have always been on point and consistently relaxing no matter what therapist I get. Highly recommend the full body 90 minute! You won't be disappointed! Shout out to the front desk Queen, Alexa... you're the BEST!