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    Serenity Rehabilitation

    5.0 (1 review)
    Closed 9:00 am - 2:00 pm

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    Trinity Health

    Trinity Health

    3.0(6 reviews)
    2.7 mi

    I spent several days and a couple of nights at this hospital last week. I was in the comfort care…read moreunit on the south side of the hospital, floor 5, keeping my dad company in his final days and hours, along with my mom, siblings and BFF. While I know my dad had been to this hospital previously (and maybe didn't have the best experience in their ER), this was my first personal experience there, and I was more than pleased with the care provided from the staff, the overall cleanliness, and additional hospital amenities including the local farm, cafe, coffee shop, gift store, gardens, wifi, and so much more. While this is not where we envisioned my dad spending his final days, the staff were all super accommodating to his needs and our's. I just wanted to write this review as a thank you to the Trinity Health team... and a special shoutout to the paliative care doctors and Nurse Katie who was there with me at the very end... We appreciate you all and have so much admiration for the work that you do. Thank you.

    I was sent to this hospital to have a bone marrow biopsy. Not too big of a deal. I had one a few…read moreyears back at a doctor's office, as well. So, I wasn't expecting the traumatic experience that I ended up having. To make a long story short, I was in a gown outside the operating room when they informed me that I may feel pressure and pain shooting down my leg during this procedure. I asked why in the world I would feel ANYTHING, you know because of twilight anesthesia. As a side note, I was given this at my first bone marrow biopsy. I was then informed that I wouldn't be getting any anesthesia...just fentanyl and Benedryl. I was alarmed and concerned at finding this out and told that to the nurse. He proceeded to get someone else who bluntly told me I could reschedule and get a tube stuck down my throat! I was inquiring about twilight, NOT getting general anesthesia and she knew that. Super rude and inappropriate. I had to explain that it was incredibly difficult for me to get a ride there that morning because I have two children with autism and my husband had to be at home with them. So I told her for me, it was not just that easy to reschedule. I haven't been treated so badly in a medical setting since my last visit to the same hospital, 18 years ago. I wish my husband had reminded me that I swore I wouldn't go back there again. This is by far, the worst choice for medical care in this area! Beware if you are having any procedures or surgery. Make sure you're getting the proper anesthesia for you. This was a very traumatic experience on many levels, including being met with such defensive attitudes when trying to address the issue. Additionally, if you are in any way a recovering alcoholic, I highly recommend not letting hospitals give you the drug fentanyl, instead of true anesthesia. I can only assume this saves them hundreds of thousands of dollars, by not having to pay a nurse anesthetist's very high fees. It was very scary. I haven't felt drunk in three years and I've worked hard to say that. Fentanyl will make you feel it though. Takes you right back to that feeling you've worked so hard to leave behind. Fentanyl and Benadryl instead of anesthesia for a BONE MARROW BIOPSY! Never again Trinity. St Joes. Whatever you are these days. And thanks for treating me like crap through this whole thing. Be warned!

    Photos
    Trinity Health - Fresh free veggies and fruits

    Fresh free veggies and fruits

    Trinity Health - Beautiful gardens on the side of the hospital

    Beautiful gardens on the side of the hospital

    Trinity Health - This is the reaction to sleeping in one of their beds and my skin has never looked like this ever!

    See all

    This is the reaction to sleeping in one of their beds and my skin has never looked like this ever!

    Serenity Rehabilitation - addictionmedicine - Updated July 2026

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