My husband and I had a wonderful afternoon at the Resoul Day Spa a few weeks back. I got a facial,…read moreand he got a head massage/service. I was with the talented Jadrian who was very talented, knowledgable and and calming. I got a 10/10 service and enjoyed every moment. We were welcomed by Karen who gave us a nice tour and set us up with our robes, teas and foot soak. Husband raved about the head massage from Krissy. From the moment we started, every step felt like a luxurious treat. It was such a wonderful winter retreat and I can't recommend these services or this team enough!

The vibe is so relaxing, and the staff is friendly and knowledgeable. Would recommend!read more

One star, for initial consultation. I thought they cared about my daughter's severe acne, a story…read moreI've had to tell many times. Honestly, it was just a façade for business. Second star, got to the IPL appointment. Turns out, from a second opinion that the state of Wisconsin does not need aestheticians to have any certification. It was brought to my attention that Amy at forever young should have never, ever, even tried IPL on anyone of Hispanic origin, even if skin tone is on lighter side. After the excruciating experienced it made me wonder, unfortunately after the fact. I found out about something that is called the Fitzpatrick scale through the second opinion profesional. He explained it very clear. After this knowledge Amy, the aesthetician should have NEVER put my daughter through IPL, my daughter smelled the burning of her skin, and it hurt tremendously. Forever young had a responsibility to inform us, but according to the second opinion, they didn't inform us because they probably don't know what they are doing, which makes me wonder about certification by the state of Wisconsin. Basic training would cover this very basic knowledge. Fortunately we stopped the treatment. (Funny thing is my daughter wanted to go back) to just deal with it, since we didn't know any better. You have to understand the difficult journey we have been through to understand the rationale behind her thinking that day. But thankfully the aesthetician, Amy said and I quote, " I don't feel comfortable," probably the best thing she did and said. Finally, we ended up leaving, the sad thing is there was no compassion, no empathy. No answers. Just "have a nice day." "Maybe once her face clears up we could try micro-needling," I am disappointed in this establishment. And I am glad we have a second opinion, through this horrific experience I wouldn't have found a different establishment that cares, and wants to help us. Truly, help us and not just take our time and money. This is our honest experience with FY and would do my homework before visiting here. They have a review where someone was burned. I ignored it. I haven't even gotten a call back to see how my daughter is doing or feeling. But that's ok. I learned from this. Hope my experience can help someone on the fence about visiting here.

This was one of the worst experiences I've had at a salon, I asked for my roots and anything brown…read moreto just be touched up to match the rest of my hair and that I wanted the tone of the picture I added below. Halfway through her putting foils in I noticed she was also going over my already blonde and slightly damaged hair (right then and there I should've asked her to rinse me and left). Then she finished foiling my hair an hour and a half into the appt. and stuck me under the dryer (and then I'm pretty sure she forgot about me). I could go on but now my ends are in healthier shape than the mid section of my hair and that should never be the case, I just want to cry.

I went here as a birthday present to get my hair bleached white. I've ALWAYS wanted to try it, just…read moreonce at least. I know its not a simple task but I was always told they could do it for x-amount of dollars. I came here FOUR TIMES because they kept saying theyd make it right, and not a single time was my hair white. One of those times, the stylist had the audacity to say "aren't you glad it isn't actually white?" As if I didnt specifically ask for it???? If im paying hundreds of dollars for a service, I expect to get the results they claim are possible. I get better results doing this myself at home. Never, ever, EVER, going here again. Absolute shame, because the salon itself was nice. Complete waste of my time.

I can no longer take care of my feet with the heart, potentially hurting myself and I'm chuckling…read moreas I write this, but I always get the best pedicure. I go without color and that's just fine. They really do take good care of me.

I asked for pedicure yet wanted come back for a fill after appointment I had @ 1pm. She insisted…read morewas enough time for both before1pm. I got fastest pedicure of my life from staff that spoke maybe 2 words while she whizzed through process. They weren't busy at all at the time. Then turned me over to her boss for fill. It is so very rude and condescending to speak in their jibberish. They make their living off US citizens so speak the language . They were making jokes at my expense while I was there. So unprofessional and by sounds of things I am not only one with concerns. I left a tip which I regret, the young staff was particularly rude , which there is no excuse for. The owner kept saying honey in a condescending way, again uncalled for. It was not good atmosphere , the clients were pleasant at least . I should given them the tip. Not a pleasant visit and I will be passing it along .

These ladies are the best!Very friendly and welcoming. I saw Mindy and she is super knowledgeable…read moreand I felt very comfortable and knew right away I was in good hands. I have been elsewhere for these services and it's obvious Mindy is very experienced and good at what she does. I highly recommend her!

The staff is friendly and willing to help you all the way. They do a good job to encourage you and…read morehelp you with your weight loss program. They have programs to fit into your lifestyle. You should check it out! Linda T.

At About Face Salon & Day Spa we are independently self- employed. The reputation of each stylist…read moreshould be considered on an individual basis. It is a booth rental salon providing haircuts, colors, and styles separate from nail services, separate from waxing and skin care, separate from micro threading, permanent makeup, and spa/ facial treatments. Please visit the website for more information about our service providers @ aboutfaceonalaska.com

I had appointment yesterday for Pedicure. I went to my 10 am appt, when I got to salon she said I…read morewas not in the schedule. I showed her the text message from Leann, showing the date and time. She offered me an appointment for today at noon instead. She said unless you don't want to come. Yes, I want my pedicure I'm here now when my appointment was! I get a text message this morning saying she can't make today's appointment, but she could do it tomorrow, which is Sunday. Again she said I understand if you can't come. Why would I want to try again when she has bailed 2 x already. Very poor customer service, I would never go back. This is my 1st time meeting her, very bad 1st impression. I was referred to Leann from my regular technician, she had surgery and I had to go someplace else. You would think since she was referred she would be reliable.

One of the most unique salons in lacrosse! I love salon Soho because it has big city style that…read moreyou can't find anywhere else. All of the stylists are amazing. I always receive great costumer service and leave feeling beautiful. The other perk about going to salon Soho is that it is attached to Funk the best boutique in lacrosse! If you haven't been there then you need to check it out. This is a picture of an updo I got from Stacie LOVE IT!!!!

Eunice is awesome. I'm a dude and I'm not afraid to say facials and massages are killer. Don't…read morehesitate and its worth every penny.

I booked a blonde highlight appointment online for $61, but what I got was a nightmare experience…read more Halfway through the process, the student casually mentioned it was their first time ever working on a human head--something I was never told when I booked or sat down. They were left to do my entire service almost completely on their own. I ended up sitting in the chair for six hours, past closing time, as they rushed to get me out the door. I wasn't given a mirror to check my hair. The parting was completely uneven, and my hair was ripped through with a brush while wet because they didn't know how to handle wet hair properly. When I checked out, the $61 appointment had ballooned to $133 because they claimed I "needed more product" and a toner--charges that were never disclosed online. I later learned the student had used way too much product, which left my hair splotchy. The educator didn't properly check the work or even part my hair to see underneath. I called the next day to complain and asked for someone else to fix it. I was told they don't allow another student to correct mistakes--the same person has to do it--and that the educator would be with me the whole time. Two days later, during the "correction," the educator was present about 75% of the time, not the entire process. In total, I spent 11 hours in the chair for what should have been a simple blonde highlight service. My hair was re-foiled from scratch, leaving it extremely dry and damaged. I had to buy all new hair products just to keep it from breaking off. To make matters worse, during my first visit, water ran down my neck while rinsing, bleaching and ruining my bra. They mailed me a refund check for that weeks later. At checkout after the correction, they only gave me a partial refund, despite the time, discomfort, and serious hair damage. To top it off, they tried to sell me a conditioning treatment--after they were the ones who caused the damage. Bottom line: 0/10 would not recommend. Booking online for $61 sounds cheap, but by the time you leave, you're paying the same as you would with an actual professional--except here, you might end up as someone's first-ever human subject, at the cost of your hair's health.

Great cut for me. But it's now been 1 hour and 45 minutes for my 7 year old grandsons cut.read more

The cashier would not allow me to make my purchase without my phone number. When I declined to give…read moreit, she insisted. When I politely said she was about to lose the sale if she didn't move on, she still pressed me to put in the number. I left without buying a thing. Ulta does not respect privacy and will no longer get my business.

I was shopping for makeup Friday afternoon, August 22, for a special event but was unsure about…read morewhich colors would look good and the brands that would work within my budget. An associate named Savanna helped me from start to finish, helping me decide color choices and brands that worked well with my complexion and my planned outfit. She was patient, very friendly and very professional, and I so appreciate her help and expertise. I needed help and I gotnit! I left the store very satisfied with my purchase, and I will plan to return fir all my beauty needs.