My 2 girlfriends and I wanted to try out a head spa for the first time and we are so glad we came…read moreto Heaven Head Spa! The service and experience was wonderful and super relaxing and all the staff were so nice and welcoming. 2 of us did package #4 (totally recommend it as it includes the face mask & light mask therapy) and other friend did package #3. There are actually 4 head spas there, so if you are a group of 4, you can all go together. If you have issues booking it online, just contact them directly and they will be happy to accommodate! I would highly recommend this to anyone that needs to relax, destress and just give yourself some me time (because everyone deserves that!)

The appointment started with the staff member mentioning several times how tired I looked. I really…read morewanted to enjoy this treatment so I ignored it & probably would have forgotten it, except that toward the end of my treatment she asked if I had children or was married. When I said no, she asked why because I am her grandmother's age. Ummm, excuse me? What an extremely rude & judgmental comment. I don't need to be made to feel old & alone as I'm trying to relax. Not sure what I did to prompt this offensive onslaught of insults, but it ruined the experience for me.

This was my first time at Skoah and unfortunately will be the last time…read more The staff were welcoming, environment was calming, products used smelled nice, but the facial was nothing to write home about. The icing on the cake was when my facial was completed on a hot sunny afternoon, they did not have any sunscreen to apply! My jaw dropped when she said "I dont have any sunscreen". I booked/had the power plane facial. I was expecting a proper dermaplaning, the whole process with the 1-min extraction(literally) was so quick, I almost forgot it happened. I could have done my facial at home. I am still stuck at No sunscreen!

After the warm reception at the front desk I sat waiting to be taken in, and while I was waiting, a…read morelady had just finished with her appointment and she looked like she had just returned from planet Zen. She seemed so relaxed and grounded that I felt excited for her, and since it was my first time at this spa, it was a little reassuring. The space itself is exactly how it looks on their website. It's clean, serene and the staff are friendly and professional. I did my Power facial with Jessica and she was wonderful. What stood out for me was that the facial was completely catered to you personally and I don't just mean technical skin stuff, I mean in terms of experience. They make sure that your stay is 100% to your taste and liking. This is evident in several things that you'll see if you choose to go. I loved the fact that she asked me, before she even started, if I'd like to know about the products she was using on me, or if I'd prefer to have quiet time.....and I chose quiet time. The message chair was super comfortable, the music was at the perfect volume and the temperature was neutral with the option of having your heating pad on the bed turned on or off.....depending on your mood. First time guests receive $10 off their first treatment and $20 off their products which I appreciated. I mean there's not much else to say really...it was a great facial with great staff located in stunning Yaletown right by El Guapo......Margarita anyone after a facial? :) Thoroughly enjoyed my ME-TIME and walked home glowing with a big grin on my face just having returned from planet Zen.

I bought a spa package (from a discount site) for this place not really knowing what to expect, as…read morethere were no reviews at the time of my purchase. But for the money, I thought, "how could I go wrong?" I'm really glad I bought it! When I walked in, I was a little surprised at the simplicity of the decor (for a spa) but I was greeted warmly and offered a glass of water. I was a few minutes early, so I waited until they were ready for me. When I entered the treatment room, I was surprised to see 2 massage tables and thought I should mention this because I know many people like to go for couples' massages. This would be a great spot for that. The room was fairly large and had somewhere for me to leave my clothes and hang up my coat. The masseuse handed me a pair of disposable panties (nice touch) and left me to get settled in for my exfoliation treatment. The linens on the massage table were soft and smelled wonderful. It's amazing how little touches like this really make the experience that much better. The treatment started and within about 2 minutes, I was in heaven. The sea-salt scrub they use is fantastic. The girl who was doing my treatments (Miho) was incredible. She used just the right amount of pressure and I couldn't have been in better hands. After the exfoliation, she instructed me to don the robe & slippers and head to the shower. My next treatment was a 30-min massage (I upgraded to 60 min for an additional $30) and then I had a facial and paraffin hand treatment. This girl really knew what she was doing! I've had RMT treatments that were nowhere near as good as this one. Perfect pressure, glorious orange-scented oil and pure bliss & relaxation. Wow. I can't say enough about this girl. The paraffin wax was almost too hot, but you get used to it once it hardens up around your hands. The facial left my face feeling so incredibly smooth and silky. I left that room feeling like a million bucks! The ONLY reason I'm not giving it 5-stars is due to the somewhat archaic front desk situation. They don't have any brochures describing their services and pricing - the girl just had prices written on a piece of paper to show me. They do have a package deal, where if you buy a certain number of massages, you get one free. Not a bad deal at all. I'm a little too stingy with my 5-star ratings, because when I do find a place that really blows me away, that's where I give out 5 stars. In any case, this place is really a cut above so many other spas out there and I will most definitely go back. Very highly recommended.

I've been booking spa dates with my girlfriends for over a year here now. They have a couples room…read moreso we can chat the entire time while we are both getting different services done. I normally do both a full body exfoliation and a facial after. The staff are super sweet, attentive and careful with everything they do. Sometimes they have a bit of trouble with speaking English but it's never been a problem. They are very thorough with the extraction part of the facial which I think is the most important part! They also do head and should massage during the facial. I've also tried the mud wrap which is cool. They have showers there so after my wrap or exfoliation, you put on the slippers and they walk you over to the room where the water is already running and warm, and towels and a robe is ready for you. Super nice! I also tried the acupuncture here which I recommend if you want to use your health insurance benefits for acupuncture but not into the traditional acupuncture treatment because she starts off with a massage and afterwards she targets all the needles into all the tight knots she finds. I've never had this before! My back and shoulders felt sooo much better after. Location, price and service are great. And I love how they have a ton of variety in the services they offer.

Tao has expanded and now they offer body wraps. So. GOOD. I tried the mango body wrap yesterday;…read moreit's for getting rid of dead skin cells and moisturizing the skin and it absolutely does its job. My technician (who's name I've just now forgotten because I'm a jackass) was FANTASTIC. One word of advice, her finishing massage is strong so if you prefer a lighter touch, just let her know. If you're like me, it's perfect. The procedure: She started out with a scrub and the mask, one limb at a time, wrapping as she goes. After all your limbs are done, she checks that you're okay with a tummy scrub, which I was (beware, those who are ticklish). Once all the scrubbing and masks were done, I was wrapped like a mummy (let her know if you're claustrophobic), a towel was placed over my eyes and then she gave me a head massage for about 10 minutes. Absolute heaven. Once I was cooked enough, she led me to their beautiful new shower area with the rainshower head. I wanted to live there. After my shower came the moisturizer. It felt like a modified massage therapy treatment, just perfect, especially for my tight neck muscles. I can't wait to try the other 3 treatments!

* UPDATE* Today, I received in the mail 2 PAST DUE NOTICES of 112.00 each for the original $15.00…read moredollar ticket that the owner wrote down below "we had it removed" - Another lie, from the owner that continues outrageously harassing behavior against a first time client. Now, the erroneously sought after ticket bill is $224.00 dollars!!! Email to us from Winnie: "Please find below the confirmation from Diamond Parking your cancellation of violation ticket #PA175934. Please note that our parking stalls are to be used only when you are being serviced at the spa. After you and your partner left, I verified with my staff and our records indicated that your time had expired and another customer vehicle was scheduled to park after you. Our staff actually asked everyone in the spa before we issued the notice and parking ticket. (THIS IS A LIE, AS THEIR ARE 2 SPACES, NONE OF WHICH WERE BEING USED) I have voided your ticket and also spoke to my receptionist to advise our clients of the parking requirements during confirmation calls, hopefully this will help minimize any future problems. Thank you, Winnie Tao Day Spa Ltd." I called DPS Parking, and they confirmed that the ticket (tickets)! (How do we now have 2 tickets???) were NOT taken care of, and furthermore hung up the phone on me, as I tried providing the so-called request from Winnie. MORE CLEAR PROOF OF THEIR MISMANAGEMENT THAT IS LEADING TO CLIENT'S STRESS. The response here from the owner clearly demonstrates their annoyance and desire for continued malicious & condescending attitude. The facts are: 1) As a first time client, I parked in the stall clearly marked for their business. There were no special instructions, no communication regarding unusual terms of parking. 2) There were 2 spots, only one in use (me) the entire time. 3) During the treatment, staff were writing a nasty note, and walked 3 blocks away (without any communication with the clients in the shop to place on my window to have my car ticketed and towed 4) The car is a rare, high end car that if towed could have caused considerable damage and likely end up in a lawsuit in court against this business, which they would have been liable. They were lucky I rescued my car before their enforcers got it on a truck. 5) When I saw the rudely worded note and a parking ticket on my car when returning to the clearly marked reserved space for me, I returned to the business to ask what happened and why they wrote a rude note to compel enforcers to ticket and tow me?? 6) The staff including Winnie burst into an arrogant tirade about how this is my fault and I should have known better. They were offensive, rude, and unapologetic. This is how the react to their mistake. 7) There were no parking instructions, communication about parking, nothing. Just 2 spaces clearly marked with there business name. 8) They maliciously wrote a nasty note that ended up with a parking infraction (they are partnered with parking company) I will check to see if they get a commission from the private parking enforcement and write about that later. 9) She states that Steveston is busy. So what? They have 2 reserved spots and I was the only 1 car parked there the whole time. 10) All this scurrying around to offend a first time client was incredible and completely unacceptable. 11! As you can clearly see from the response "It's unfortunate that you feel you were treated unfairly" is a gross statement from a person who doesn't know what fair treatment is. This is just a veiled cleverly worded insult to me. A simple apology for getting us targeted (a first time a paying customer, no less) for parking infractions was low brow on their part. What motivated them to do such a thing??? There were no other cars parking there. The most poignant feature of this, is clear: Instead of providing professional communication, the owner continues to be unapologetic and defensive, even though they were clearly in the wrong. It's clear to me as a first time paying client that the treatment was indeed malicious, unfair. They put everything into play, blamelessly, events that were extremely stressful to me. They should hang a sign on the front door "THE CLIENT IS ALWAYS WRONG"

I was coming here for a year and a half from Groupon and the facials were average. It did what it…read moreshould and kept my face clean. I don't have a lot of skin issues so it is quite manageable for the ladies to work on my skin. During treatments, they always ask for extras, which I don't feel I really need, but they asked a few times anyway. I just want to relax when I get my facials and if I want an add-on, I will ask for it beforehand. Service is okay, the staff are very friendly but I often felt pressured into buying products and facial packages in almost every visit.

I'd a facial there as I'd a large blackhead. But, the extraction process was very brief. After the…read morefacial, I still had blackheads which I could squeeze out. My husband was able to squeeze out the extra large blackhead, just hours after the facial. I called to give feedback, & the beautician's excuse was that I needed to go more time again more often so that all the blackheads would be gone. This is false, because blackheads will appear due to oil production. Plus, I've had better service from beauticians who'd spend longer time extracting. There was a lot of promoting of their other facial packages throughout the treatment. The lady who did the massage kept making subjective, assumptive statements like "you must be very rich" during our conversation. It was rude because those statements were false & none of her business.

Booked a 90 minute head spa signature massage for my birthday and the online booking was easy to…read morenavigate. You get slippers to change into and guided into a private room to change. The entire experience was so relaxing having my Scalp massaged along with my neck, shoulder, and hands while also getting my hair shampoo and condition. They also blow dry your hair at the same spot and give you candy plus water or tea to enjoy afterwards. This melted my stress away and was perfect to get my birthday off to a great start. At around $170 it's a little pricey but well worth it for the experience and to treat yourself. They offer facials and other massages too so will definitely look into booking another type of service. Have recommended to several friends who have also booked services and they all rave about it!

Great spa experience while we visited Vancouver. We really wanted to try one of these head spas out…read moreand we did so for my niece's birthday. There was 4 of us, two adults and two kids. The kids service was 30 minutes long while the adults were 1 hour each. From the moment we walked in, it is a serene, calming, clean, environment. The women working here are so friendly! They showed us where the washroom was and offered us some tea and water in the lounge. We were taken back in the private rooms, and were asked to wear a top robe. During the service, we were given neck, scalp, head, and arm massage. Then our hair was washed and blow dryed. Afterwards, we were offered chocolates and warm water. Overall would definitely recommend to anyone wanting to try it out.

We came in for a couples massage and facial spa day. The service was excellent and the spa was very…read moreclean. Really felt relaxed here. Although the store was facing a busy street, we didn't hear any noise during our massage and facial and so we are super impressed about that. I would come back for their services like pedicure! There is also free customer parking in the back so we didn't have to worry about parking meter being up.

Best Kept Secret!!!…read more Got a couples massage. Room was very comfortable with dimmed lights and soft music. Both of our therapists were amazing, strong, and very good @ manipulation of tight muscles. Wish I could have tried their other services, next time.

I wasn't sure which person to book with so I called instead to book and told them that I needed…read moresomeone who could do deep pressure. They recommended me Akiko. She did a really good job and was very consistent with pressure. I chose the 80 min Flow and Glow Spa Package. I was so relaxed I fell asleep during the facial. My skin feels amazing and the tension in my body is gone. Thank you! I will be coming back.

Came here with my sister in law for a relaxing girls spa day. We indulged in the 80 minute true…read morewellness spa package. I have never had a Thai massage before. My therapist Linee was amazing. She was gentle yet firm and got out all my tough spots. My sisters therapist was Smile and she loved it as well. We both left feeling refreshed and rejuvenated. Highly recommend 10/10 5***** A+++