Always treated with respect and caring understanding. I have been referred to a local surgeon for…read moreneck surgery and I was treated with care and skill? Thank you all for what you do?

I was a very long term patient of Dr Ross and her excellent PA Kristen…read more I had multiple physical problems but had been refused surgery. Dr Ross did her best to keep me well. Until this year. NO DOCTOR SHOULD ABANDON THEIR PATIENTS WITH NO NOTICE! I was not sent to another Physician for care, I was just dumped. She moved out of State suddenly? Apparently so. I can get my records though it is not helping me. There are a lot of us looking for a Doctor!

16 yo daughter ACL surgery-…read more From initial visit to surgery to PT to follow up visit, 1st class all the way. Dr Wheeler has great bedside manners and was great with our daughter. Explained everything AND gave great insight as to what it takes to practice in the medical field. OR prep/recovery teams are phenomenal. Shout out yo nurse Dorthy. Super sweet lady, especially at 7 am! Receptionist is very nice...at 6 am! PT team ( Derek, Casey, and Kaitlen) are the best in the business. Front office team were and are very helpful. Records team- shout out to Ms Beverly, very helpful. Could not have asked for a better experience for both our daughter and the family as a whole. Hate to end on a negative note but...The only negative is the 3rd party (Sharecare) that are used for insurance/FMLA records requests. Find a new team to handle this piece please.

I had a generally positive experience with the medical side of Chatham Orthopedics. The doctors and…read morenurses I interacted with were professional, respectful, and provided good care overall. That said, my experience with the billing and payment process was extremely frustrating. Before surgery, while I was injured, vulnerable, and had not even had time to collect a paycheck, I received multiple separate payment demands. The surgery center told me I needed to pay about $2,000 up front and indicated that was the only up-front payment I would be responsible for. Then the physician's office contacted me requesting another $1,500 and also represented that as the only payment I needed to make. After that, the anesthesiologist contacted me requesting roughly another $1,000 before surgery. It felt relentless and deeply stressful at a time when I was already dealing with a serious injury and preparing for surgery. I ultimately paid the surgery center, but the whole process became even more frustrating because my insurance out-of-pocket maximum is $3,500. Because of the way these charges were handled, my insurance has been slow to catch up, and I have had to keep paying money out of pocket even though I should be at or near the point where my insurance covers 100%. I understand that medical billing is complicated, but the way this was handled felt disorganized and unnecessarily aggressive. The care itself was good, and I respect the nurses and doctors, but the financial experience left a very bad impression.

Received TRICARE referral here, initial visit went well--but for a follow on appointment not able…read moreto get anyone to return a call or to assist in any way---for last 60 days -you end up in the VM dungeon.

She talks over and then abandons her patients. Absolutely no bedside manner and she's in with Dr…read more George who was an awful orthopedic surgeon. Look elsewhere.

Love what I got for my husband and also loved the body spray I got. I also really liked the fact…read morethat they make it locally and it is a small business. I am a small business owner and love to support others as well.

Cameron is a true body miracle worker. He is not your average massage therapist. He really…read moreunderstands the mechanics of the body and with precise intuition and knowledge he has helped my body get back online. I was really struggling physically and he gave me hope again.

I can't recommend this place enough! Kim was absolutely amazing and so helpful when it came time to…read morethe payment and how much everything cost and what all would happen. I was immediately brought back the NP Peter came in and asked me what all happened and told me exactly what happened and ordered an X-ray. I was in the back for a total of 10 minutes but all my answered all my questions both Peter and Kim were the best and so friendly they treated me more like family than a customer. My friend brought me here and she was ignored by the last place but is now a customer here and getting everything done here. Couldn't recommend this place more!!!!

Ortho Pooler is the best!!! Its the Twilight Zone, but in a good way. I couldn't get an appt for…read moreCarpel Tunnel injection for months. We found O.P.! Asks me how soon could I get there!?! What???? Got taken care of quick, fast & in a hurry! Everyone was so nice, friendly and caring. I thought " No Way this is a Drs office!". Awesome place!

Smooth surgery for a ruptured Achilles - Dr. Jaakkola was very professional & helpful - front…read moreoffice staff was very helpful & overall I'm very happy with how I was taken care of

Great office and medical staff. Easy to check in and not long waits. They were very fast finding…read moreout what was wrong with my husband and immediately referred him to St Joseph's emergency.

On October 22, 2025, I made an appointment with Dr. Updegraff for Mar 2, 2026. TODAY, Jan 16,…read more2026, the office called to cancel that appointment because she isn't taking new patients. 3 MONTHS I wasted on these incompetents.

Dr. Updegraff is warm, caring, compassionate and highly rated by the physician quality…read moreorganizations. I wouldn't hesitate to recommend her. Staff is friendly but communication could be better.