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    Serenity With Simone

    5.0 (6 reviews)
    Closed Closed

    By appointment only

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    Hand & Stone Massage and Facial Spa

    Hand & Stone Massage and Facial Spa

    4.0(28 reviews)
    1.3 mi

    I went to Hand & Stone in Carle Place today to use a gift card I purchased for about $70, which…read morecovered one massage or facial (normally $140). I opted for the facial, and during the service the aesthetician asked if I wanted an add-on. I agreed to a $20 mask. She also mentioned she would "leave some Hydro jelly face masks for you upfront" to help with hydration it was made to sound like a little bonus because I had the gift card. Based on what she said, I understood that I'd only be paying for the $20 add-on plus a tip. However, when I went to check out, I was charged for the masks, bringing my total to about $70 -- essentially paying the full $140 value of the facial on top of the original cost of my gift card. I felt blindsided. If the masks were going to cost extra, that should have been clearly stated beforehand. It's not about the money so much as the principle the whole interaction felt disingenuous. I was actually planning on booking my next appointment before I left because I initially liked the aesthetician, but after this experience, I won't be returning. Transparency matters, and this just left a bad taste in my mouth.

    I had a facial for my birthday. I enjoyed the experience and would recommend it. Birthday spa days…read moreare a frequent treat and because other spas offer birthday discounts, I inquired as to whether this spa did as well. The person helping me at the counter said she would ask her manager if there was a birthday discount. In the meantime, she applied a $10 member coupon to my purchase of two products recommended by the aesthetician. The manager could use some training on responding to customers in a pleasant manner, even if informing the customers that requested perks are not offered. When asked by the employee helping me whether they offered birthday discounts, the manager gruffly said "NO" and walked away. Something like "unfortunately, we do not, but happy birthday" would have been nicer.

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    Hand & Stone Massage and Facial Spa
    Hand & Stone Massage and Facial Spa - Clarity is one of two product lines we carry at H&S!

    Clarity is one of two product lines we carry at H&S!

    Hand & Stone Massage and Facial Spa - Dermalogica is one of two product lines we carry at H&S!

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    Dermalogica is one of two product lines we carry at H&S!

    StudioMD - StudioMD Garden City

    StudioMD

    4.5(99 reviews)
    1.4 mi
    $$

    I did smart lipo on my arms, inner thighs, upper stomach and lower flanks, Dr.khan walked me…read morethrough the whole procedure, made sure I was ok and comfortable while he was doing the procedure and I absolutely love the end results, i highly recommend Dr. Khan and studio md.

    I went for Smartlipo on my abdomen with Dr. Khan and literally saw NO results. The practice during…read morethe procedure was highly questionable, the total time of the procedure was definitely WAY under 15 minutes, and the amount of extracted fat was 50ml (this is like 3 tbsp worth of fat). I went back for my 6 month follow up to address these concerns and Dr. Khan insisted that "it looks great" even when i said there was no change visible, however i still have the same subcutaneous fat on my abdomen and did not fix the issue in the slightest. I also found it alarming that during my consultation I was told that I would have 70% of that fat removed, during the procedure it was changed to 50%, but the reality was that it was WAY less than that, another doctor i went to review this said that it had to have been only a 5% total reduction. Absolute waste of money for someone who has been struggling for years to get rid of that last bit of stubborn fat after weight loss. The deeper i looked, it seems like i am not the only one whose having this issue, ive seen comments on instagram and even here on yelp mention the exact same thing. Please look for another surgeon. One word of advice is to find a place where you are consulting with the doctor themselves instead of a nurse or representative. I wish the deepest luck to anyone who is looking to reaching their body image goals, it is definitely a hard thing to work towards and I hope you find this review informative.

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    StudioMD
    StudioMD
    StudioMD - No worries on wearing a tiny bikini and smooth underarms, 6 month post  last Laser Hair Removal session.

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    No worries on wearing a tiny bikini and smooth underarms, 6 month post last Laser Hair Removal session.

    Snow Nails And Spa

    Snow Nails And Spa

    4.3(3 reviews)
    1.5 mi

    I wanted to get my nails done at 7 They close at 730…read moreThey stayed open just to finish my nails. The nail artist jimmy or zimmy is the sweetest man alive. He put so much effort into my nails and they came out so perfect. I was always so rushed at other nail places and they break within a damn week but the way he did my nails they look like they'll last forever. Thank you for not rushing, thank you for staying late for me, and for giving the best service ever. They also offer free wine and water !!! You want service and nice nails. This is the place.

    My husband and I recently visited this nail salon. He received a manicure, and I received a…read moremanicure and pedicure. We were serviced by two different nail technicians. A few days after our visit, I developed a rash that initially appeared on my right hand. Additional rashes later developed around both ankles and on the top of my left foot. Because the affected areas corresponded with areas involved in my nail services, I was very concerned and felt it was important to bring the situation to the salon's attention. My husband and I returned to the salon to inform them about what had happened. Unfortunately, instead of responding to our concerns with professionalism, compassion, or even an apology for the experience, we felt that the staff became confrontational. They demanded that we provide proof that we had actually received services there. We provided the requested proof. Regardless of what ultimately caused the rash, I expected the salon to take a customer's health and sanitation concerns seriously and respond professionally. The way our concerns were handled was extremely disappointing and made an already upsetting situation worse. Based on this experience, we will not return to this salon. I also intend to report my concerns to the appropriate health/licensing authorities so they can determine whether any sanitation or infection-control issues need to be investigated. My husband and I recently visited this nail salon. He received a manicure, and I received a manicure and pedicure. We were serviced by two different nail technicians. A few days after our visit, I developed a rash that initially appeared on my right hand. Additional rashes later developed around both ankles and on the top of my left foot. Because the affected areas corresponded with areas involved in my nail services, I was very concerned and felt it was important to bring the situation to the salon's attention. My husband and I returned to the salon to inform them about what had happened. Unfortunately, instead of responding to our concerns with professionalism, compassion, or even an apology for the experience, we felt that the staff became confrontational. They demanded that we provide proof that we had actually received services there. We provided the requested proof. Regardless of what ultimately caused the rash, I expected the salon to take a customer's health and sanitation concerns seriously and respond professionally. The way our concerns were handled was extremely disappointing and made an already upsetting situation worse. Based on this experience, we will not return to this salon. I also intend to report my concerns to the appropriate health/licensing authorities so they can determine whether any sanitation or infection-control issues need to be investigated.

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    Snow Nails And Spa - Left foot rash

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    Left foot rash

    Serenity With Simone - skincare - Updated August 2026

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