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    Serna and Son Mobile Service

    5.0 (1 review)

    Services - Serna and Son Mobile Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

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    12 years ago

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    Gills Point S Tire & Auto Service

    Gills Point S Tire & Auto Service

    (6 reviews)

    Southwest Portland

    I am extremely disappointed with the level of service I received. I scheduled an appointment for…read moretire balancing and rotation on tires that I had previously purchased from this location and arrived 10 minutes before my scheduled appointment time. Upon arrival, I was informed that the balancing machine was not operational. While I understand that equipment issues can occur, I asked whether at least the tire rotation could still be completed. Despite having a scheduled appointment, my vehicle remained untouched in the parking lot for 55 minutes. When I politely inquired about the delay and requested an estimated completion time, I was told that no estimate could be provided. During that same period, another customer who arrived after me with a flat tire was serviced and departed within approximately 20 minutes. The combination of a missed appointment, the lack of communication regarding delays, and the apparent prioritization of walk-in customers over scheduled appointments reflects poorly on the customer service standards of this location. As a returning customer who purchased the tires from your business, I expected a significantly higher level of professionalism and respect for my time. Unfortunately, this experience has diminished my confidence in returning for future service and fell far short of reasonable expectations.

    I went to Les Schwab prior this and they said it would take at least 2 hours to simply patch a…read moresingle tire. So I took my business elsewhere and found Gills Point S tire shop where I was instantly greeted and attended to. They patched my tire in 5 minutes and charged not a single penny. I felt very well attended and would recommend this place 10 out of 10 times.

    Canyon Auto Repair - ASE certified & AAA approval shop

    Canyon Auto Repair

    (72 reviews)

    If we could remove the FAKE one-star reviews here the total would be more accurately 4.5-5. If I…read morecould give them six I would! I also recently realized they take the time to report servicing and repairs to CARFAX ; something the dealership won't do which will affect my resale value ! I began taking my 2015 Volvo here for oil changes rather than the dealer and found them to be faster and about half the cost (I have a computerized system the usual quick oil change places can't do, not even top offs). I also asked them to make repairs I was quoted by dealership, again faster with full explanations and about 2/3 price. Nearly a year later, when I needed regular service, they got me in quickly and not only did the job well, but said they looked at the previous repair they did and didn't like how it was wearing and REPLACED FOR FREE! I truly would have never known . Honesty almost unheard of these days! Finally, my starter went out and they were like calling family... reassured me and fit me in as an emergency appointment. When a strange warning light came on soon after they helped diagnose, covered appropriate guaranteed portion and charged a fair price for the other issue (I needed an auxiliary battery also). Bottom line is mechanics are like doctors and diagnosing/repairs are both a science and art... not always clear cut and depend on the experience, ability to listen, care and trustworthiness of the "doc". I love taking my car to Canyon Auto because I know they will work with me to figure out the issue, repair with quality parts, and stand behind those repairs with amazing integrity, and always with a smile even when they're run ragged. They're not in it to make huge profits, just a fair fee , which helps me too! I'm so glad I found Han and Jim, and wholeheartedly recommended to all!

    I've had my autobody worked on. They did a decent job, but I believe I got charged for stuff that…read morewas unnecessary, e.g., removal of headlights that weren't connected to anything they were working on. I actually had them remove the charge for one of my headlights. But, I gave them the benefit of the doubt and assumed ignorance on their part and the possibility that they removed at least one of the headlights because "that's what the computer said to do". You know how that works? These independent non-specific-vehicle-certified shops get these computers that tell them exactly what to do so the techs don't have to do a lot of thinking? It sometimes compresses the time they work on your car, but it could cost the consumer extra stuff that you wouldn't otherwise had to do even if it's quicker. Of course no one is as quick on working on your car as a technician/mechanic who works on the make and model of your car all the time. Then there was the overspray on surrounding areas of where the work was being done which I had corrected later on. They also employed the worst cleanup job I've experienced from over 8 autobody shops I've had various cars worked on over the years; it was dust material inside my car and all over the other parts of the body that weren't worked on. They couldn't even just wash it down. There was more from the vent when I turned on the AC. But, their labor rates were downright cheap compared to many for this type of non-dealership-type work. So, if you're just into cheap labor and don't care about getting nickel and dimed on other stuff you don't really know about because you don't really know much about cars, then by all means this is probably not too bad of a place. Either way, I don't really trust independent auto repair shops that also sell used cars on the same lot. There's always something shady in those places. Also, if you live in the Tigard area and looking for someplace close by to get DEQ tested....DO NOT GET YOUR DEQ TESTING HERE! Let me remind you of the cost for DEQ testing: -DEQ Centers = $25 DEQ fee + vehicle registration fee -Canyon Auto Repair in Tigard = $90 + $25 DEQ fee + vehicle registration fee. If your check engine light comes on while you're there and you want these guys to just do some troubleshooting they're going to charge you for that. And, if you're sucker enough that you also want them to repair said problem they probably created to generate business then it's going to cost you even more.

    Kevin’s Auto Care / Shell

    Kevin’s Auto Care / Shell

    (16 reviews)

    Southwest Portland

    Kevin is such a knowledgable mechanic and a truly honest, good person. We have been going to him…read morefor over a decade now. We started going here when it was previously Kovork's and Kevin was the head mechanic. It was great then too, and has continued the same quality service and reasonable prices since then. We absolutely trust Kevin with our cars and our wallets, which is an amazing feeling. The lady at the front desk is equally as lovely. The people are very honest and kind, and Kevin absolutely knows his stuff. I have recommended this shop many times over the years and will continue to do so.

    Called into Kevin's Auto Care this evening shortly after 5:30pm to get an estimate for a potential…read moreStart Repair/Replacement for our car. The gal who answered the phone asked for some information & had made a comment about how it was the end of her day. Once she ran the quote, she said that based on the type of car & what we were potentially needing that it was "too much labor" "over 5 hours worth" & also stated and I quote "no one is going to want to do this." I politely let her know that was okay & we were happy to do business with another auto shop that was willing to help. I let her know her comment rubbed me the wrong way. She apologized, which I appreciate, but she then justified it by saying she should "know better than to answer the phone so close to closing time" & that she had been at work since 7:30am and was tired. Overall, am disappointed in the experience - I had called based on the good reviews on Yelp/Google. Needless to say, I won't be considering them for any needs in the future since they don't seem to be hurting for business!

    Serna and Son Mobile Service - autorepair - Updated July 2026

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