Took my Mazda in 2 weeks ago to get my HRG lift kit installed . In the process David pointed out my…read more motor mounts that very much needed some obvious replacing. Great service, great price, friendly dudes, definitely coming back to replace those mounts.

I took my 2012 Subaru Outback here because the battery kept on dying, so I got a new battery and…read morethe new one also kept on dying. They took it in and concluded that we needed a new alternator. They replaced the alternator and we picked up the car. On the drive home, the car completely stopped working while I was driving downhill on Burnside. (Everything stopped working: radio, a/c, lights.) I was able to pull into a driveway before everything went out (it happened over the span of about 15 seconds). Even after I pulled into the driveway, I couldn't put the car in park, turn on the emergency brake, turn on hazards, etc. It was a very scary and unsafe position for me to be in. I called the auto shop and they said they couldn't get to me for half an hour, but they gave me a number to call for a towing service they work with. I called the number and the towing company couldn't get to me for an hour. I called back the auto shop and updated them on the situation. Someone from the auto shop came and took over holding down the brake in the car and waiting for the towing service. They then were able to take it back to the shop and they learned that there was a visible crack in the negative port of the battery and that is what was causing the problem. We decided to take the car home and fix the issue ourselves because it was actually a very simple thing to fix and we had lost trust in this auto shop. They did eat the costs of the new alternator and the towing service. But the fact that they didn't realize that the crack in the battery port thing was the problem before they put in a new alternator was very disappointing and if I didn't react faster, it could have put me and others in lots of danger. I will say the service was great. The people I talked to on the phone and at the auto shop were all very sweet and until my car stopped working, I was planning on giving them a 5-star review.

Starting from the first phone call--through the diagnostic's on our Mercedes, they were so…read morewonderful to work with. Integrity and honesty completely describes these wonderful people and their family business. If you are looking for a shop with these attributes...Kevin's is your place!

I tried to get a quote for a simple straight forward service. The person who answered the phone…read morewas very evasive and would not even give me their hourly labor rate over the phone. Even though I was very cordial on my end, she ended up hanging up on me. I would look elsewhere.

Communication, ease of making appointment and very honest about what needs to be done and respect…read morefor customer's approval or not. Was not hard to find someone to work on a 1972 ElCamino but...scored with them. Can't wait to pick up vehicle.

I recently used Wally and Son, and had a fantastic experience. I needed an oil change, but no…read morelonger wanted to use a chain business. I found Wally and Son on Yelp, called in and made an appointment. Having never used anything other than fast oil change places, I didn't realize it would take a few hours, and be a drop off, but that was A-ok. I was so pleasantly surprised when I picked up my car. Not only had my oil been changed, and the new wipers I asked for installed, but they had vacuumed out my 11-year-old mom car so well, the carpet look new. They wiped the interior down as well. The shop had very friendly staff, and I learned they have been opened locally since 1964. The value was good, actually extra good with the attention to detail they paid. I definitely will be using their service in the future and happy to do so. 2025 #3

I am extremely disappointed with the level of service I received. I scheduled an appointment for…read moretire balancing and rotation on tires that I had previously purchased from this location and arrived 10 minutes before my scheduled appointment time. Upon arrival, I was informed that the balancing machine was not operational. While I understand that equipment issues can occur, I asked whether at least the tire rotation could still be completed. Despite having a scheduled appointment, my vehicle remained untouched in the parking lot for 55 minutes. When I politely inquired about the delay and requested an estimated completion time, I was told that no estimate could be provided. During that same period, another customer who arrived after me with a flat tire was serviced and departed within approximately 20 minutes. The combination of a missed appointment, the lack of communication regarding delays, and the apparent prioritization of walk-in customers over scheduled appointments reflects poorly on the customer service standards of this location. As a returning customer who purchased the tires from your business, I expected a significantly higher level of professionalism and respect for my time. Unfortunately, this experience has diminished my confidence in returning for future service and fell far short of reasonable expectations.

I went to Les Schwab prior this and they said it would take at least 2 hours to simply patch a…read moresingle tire. So I took my business elsewhere and found Gills Point S tire shop where I was instantly greeted and attended to. They patched my tire in 5 minutes and charged not a single penny. I felt very well attended and would recommend this place 10 out of 10 times.

Another flawless experience with Jarid and the entire team at Matrix!! Was feeling a vibration…read moreabove 80 mph and had previously had my tires balanced elsewhere. Jarid said "give us a chance!" Like always, they nailed it. Looking forward to my next visit!!

I've been here twice now for two different maintenance items for my Porsche 718 Boxster. Here's…read morewhat I know: They are very nice and professional, they do work right the first time, they are all too happy to answer your questions, they have a nice waiting room with free Wi-Fi, etc. I'll be back for sure to save money and the hassle of doing things on such a nice car I've always wanted to own. You will be impressed, IMO.

I've had my autobody worked on. They did a decent job, but I believe I got charged for stuff that…read morewas unnecessary, e.g., removal of headlights that weren't connected to anything they were working on. I actually had them remove the charge for one of my headlights. But, I gave them the benefit of the doubt and assumed ignorance on their part and the possibility that they removed at least one of the headlights because "that's what the computer said to do". You know how that works? These independent non-specific-vehicle-certified shops get these computers that tell them exactly what to do so the techs don't have to do a lot of thinking? It sometimes compresses the time they work on your car, but it could cost the consumer extra stuff that you wouldn't otherwise had to do even if it's quicker. Of course no one is as quick on working on your car as a technician/mechanic who works on the make and model of your car all the time. Then there was the overspray on surrounding areas of where the work was being done which I had corrected later on. They also employed the worst cleanup job I've experienced from over 8 autobody shops I've had various cars worked on over the years; it was dust material inside my car and all over the other parts of the body that weren't worked on. They couldn't even just wash it down. There was more from the vent when I turned on the AC. But, their labor rates were downright cheap compared to many for this type of non-dealership-type work. So, if you're just into cheap labor and don't care about getting nickel and dimed on other stuff you don't really know about because you don't really know much about cars, then by all means this is probably not too bad of a place. Either way, I don't really trust independent auto repair shops that also sell used cars on the same lot. There's always something shady in those places. Also, if you live in the Tigard area and looking for someplace close by to get DEQ tested....DO NOT GET YOUR DEQ TESTING HERE! Let me remind you of the cost for DEQ testing: -DEQ Centers = $25 DEQ fee + vehicle registration fee -Canyon Auto Repair in Tigard = $90 + $25 DEQ fee + vehicle registration fee. If your check engine light comes on while you're there and you want these guys to just do some troubleshooting they're going to charge you for that. And, if you're sucker enough that you also want them to repair said problem they probably created to generate business then it's going to cost you even more.

they are my life saver. fast, dependable, reasonable. my friends for life. No need to look further.read more

My alternator went out on my truck and they were able to fix it and have it ready the very next day…read moreat an excellent price. Very friendly, professional and quality work. Thank you Kevin and your team.

Called into Kevin's Auto Care this evening shortly after 5:30pm to get an estimate for a potential…read moreStart Repair/Replacement for our car. The gal who answered the phone asked for some information & had made a comment about how it was the end of her day. Once she ran the quote, she said that based on the type of car & what we were potentially needing that it was "too much labor" "over 5 hours worth" & also stated and I quote "no one is going to want to do this." I politely let her know that was okay & we were happy to do business with another auto shop that was willing to help. I let her know her comment rubbed me the wrong way. She apologized, which I appreciate, but she then justified it by saying she should "know better than to answer the phone so close to closing time" & that she had been at work since 7:30am and was tired. Overall, am disappointed in the experience - I had called based on the good reviews on Yelp/Google. Needless to say, I won't be considering them for any needs in the future since they don't seem to be hurting for business!

Honest and you won't go broke every time you walk through the door. They do not invent problems to…read morefix.

After calling several Mechanic shops, I found this shop to do a transmission fluid change and they…read morewere actually able to do it the same day which was a deal breaker for me. When I called the customer service was great. I spoke with Lance S. He was super thorough and communicated well. Will definitely be coming back.!

I am extremly pleased with Rene at Hillside Imports! I had some issues with my VW Golf. I took it…read morein for a diagnosis at an eastside repair shop. They said I needed a new clutch and flywheel, and quoted $3,600, and wanted me to purchase the parts before schudling the service. Luckily I spent time asking other shops around town for quotes on this type of repair. Rene came back with the lowest quote by far. When I scheduled the repair, he did not ever request for me to prepurchase anything. I braced myself when Rene called me on the day of the repair. But to my surpise he said "we don't see anything wrong with this clutch". He test drove it, had another team member test drive it, and determined that any repair was unnecessary. I offered to pay him for the time and effort, but he would not charge me! In summary, Rene has earned my trust and will get all of my future repair business.

They were very helpful in conducting a pre-purchase inspection, helped me avoid a car that needed…read morelots of work!

10/10, will come back - very helpful, fast and honest. Brought in my w211 e350 and got everything…read moremajor solved.

Frank did great work tuning up my Vanagon after it had been sitting in my garage for a couple years…read more-- oops! He made sure everything was squared away and it was still safe to drive. Super easy to schedule and the work was done fast. I'll totally be back!