Starting from the first phone call--through the diagnostic's on our Mercedes, they were so wonderful to work with. Integrity and honesty completely describes these wonderful people and their family business. If you are looking for a shop with these attributes...Kevin's is your place! read more

I tried to get a quote for a simple straight forward service. The person who answered the phone was very evasive and would not even give me their hourly labor rate over the phone. Even though I was very cordial on my end, she ended up hanging up on me. I would look elsewhere. read more

I took my car in today for an oil change and inspection before doing a long roadtrip, and Kevin said I don't need an oil change yet, and don't need any work done on my car. He didn't charge me for the inspection or anything. Both times I've been here have been great experiences! I almost never leave reviews, but Kevin really is an honest and trustworthy mechanic. I'm grateful for my experience here and would recommend Kevin's Auto Care to anyone looking for a place to take their car, especially if you don't know anything about cars (like me) and need a place who won't take advantage of that and try to sell you unnecessary services. read more

Overall great experience with the repairs they did on my Honda. Fixed a break issue and one other issue.

Our entire family trusts Kevin with our cars. He is very knowledgable, ethical and detail oriented. The sweet lady who answers the phones is amazing and fits us in anytime we have an emergency (rather common in a household with 2 teens). Kevin's prices are very reasonable. I really feel like I should pay him more than he charges! Highly recommend. read more

I took my Chrysler Aspen in to have the transmission fluid filter replaced. Kevin gave me a price quote. I later came back a week later and had the work done. When I came to pick up the vehicle, the invoice was quite a bit higher. When I reminded Kevin of his original quote, he said he remembered that and without hesitation charged me accordingly. He did say that the job was a lot more complicated than he had anticipated. This was my first time using Kevins Auto Care and I look forward to entrusting my vehicle to his service. Thank you Kevin! read more

If you're looking for an honest business with integrity, this is it. I dropped my car off to have them look at an issue with my car and they corrected it without overcharging when they could have. I would highly recommend this business to anyone. And will be bringing my car in for a regular maintenance in the future. read more

I used to love this place. He would enthusiastically talk about the details of what he saw and what he needed to do. This time, I had a brake noise. He said it might be up to $920. Then he called back quickly and said yes, it will be $920. I don't think he even inspected each of the brakes. Afterwards, he wouldn't talk to me about the repair at all. He just looked at me like he got his money and there's nothing I can prove and that's all he cares about. Go away now. read more

Lisa who answers phone wouldn't even let me finish describing the problem on the phone, then got mad when I asked her to let me finish!

Person that answers the phone, maybe Lisa, has a very poor attitude, sounds very stressed and unaccommodating. Kevin may be a good mechanic, don't know because the gatekeeper has an attitude. read more

I have a mechanic I trust my life with in Southern California, but one of my fears is that I'd need to find an honest mechanic when I'm out of town. Well that fear came to fruition when my A/C started blowing not-as-cold-as-usual air. With temperatures starting to really pick up, I wanted this fixed ASAP. I originally went to a different mechanic at 8am, but they told me they were booked solid for the next week, so I saw that Kevork's also had great reviews, so I called them, and they were able to squeeze me in today. So I dropped off my car at about 9am, then at about 11am, Kevin (I think the owner/manager) told me that I had a slight leak in an a/c valve and that I'd need to recharge my refrigerant as well. Pretty much exactly what I expected, and I was glad he didn't say something ridiculous like I needed to replace my entire a/c compressor or something like that. Kevin was very detailed and thorough about exactly what the problem was and the price he quoted me was very reasonable so I OKd the repairs. Then at about 2.30 he called me and told me everything's good to go. And now I'm home from the shop, with my ice-cold-again A/C accompanying me on my drive. Couldn't have gone better, and now I have a mechanic I can turn to near my home and also up here in Portland! read more

Check engine light came on. Ran the code with a scanner at Autozone and it said thermostat out. Called different places at Kevork's / Kevin's stated they do diagnostics for free. That is the only good thing about this place. Took my car in. They laughed at the report I gave them saying it was my thermostat because "Autozone are parts people, they don't know anything." Bruh.. It's a scanner. I'M the one who ran the code, soooo. And sure they're not 100% and might misdiagnose, but it's pretty objective. They take a look at it and lo and behold, the issue was my thermostat. (Thank you for not charging me for what I ALREADY knew). Asked them for a quote. They said they needed time to give me one. Gave them my license plate, VIN, make/model/year, everything. They never called me to give me a quote. Called back multiple times over the course of 2-3 weeks. They had an excuse every single time why they couldn't give me a quote yet. Just kept delaying and delaying. Like bruh if there's an issue with my thermostat and it overheats, I can't drive the damn car. It needs to be fixed ASAP. This is the absolute slowest mechanic to exist on the planet. You might get your car fixed in a year if it takes almost a month just to get a QUOTE! Don't go here except to get a free diagnostic and then go elsewhere for the service! read more

Can't say enough great things about this place. Kevin does fine work, and he's a man of integrity. After 5 years of sending my cars to him, I'm confident he's saved me thousands of dollars. He fixes what's actually broken, and to save us some money his team has even contacted a scrap yard to obtain viable parts. He does a great job outlining my repair options and uses his knowledge to advise instead of exploit. I've never left Kevork's feeling like I've been swindled, and I know the work is going to be quality. I would highly recommend. Thanks for all you do, Kevin! read more

Best mechanic in the area. My family has taken all our cars there for many years. Dont have to worry about getting ripped off or anything shady at all with these guys. read more

My husband and I have always taken our cars into Kevork's whenever we need something done because Kevin is always REALLY nice and takes the time to explain everything, and their prices are always fair. Also, they are good people to do business with. FOR EXAMPLE: The other day I called because I had the "check engine" light on in my car. I thought I'd have to make an appointment to bring it in, but they told me to drop in whenever and they could diagnose the problem in under 5 min. I brought it in 30min after I called; Kevin diagnosed and fixed the problem for me in exactly 5 minutes: I hadn't gotten my oil changed in too long and my car was running low on oil (I KNOW-- I'm not very responsible about taking care of my car, I am bad and unworthy of my sweet, innocent conveyance). Anyway, Kevin put enough oil in to get the check engine light off and charged me $0 for this insta-fix and just advised me to bring it in for a proper oil/filter change. I was like, "Please let me pay you" (shame filling my soul -- how could I let the oil get so low my engine valves were misfiring?! I'm a monster). And Kevin was like, "Nah." He's a good guy. I resolved to get my oil changed at Kevork's, but my roommate is really into cars and insisted on teaching me to change my own car oil like an adult person with life skills. I went to AutoZone for the first time in my 33 years of life and it was wild. Did you know you can CARE for your car like a cherished pet?! Long story short: Kevork's is a good place to go take your car. Kevin will treat you fairly and won't judge you if you are a bad car owner. And even if it's PAINFULLY OBVIOUS you know nothing about cars, they will not try to rip you off or overcharge you or trick you. What more could you want? read more

I have been going to Kevin for a few years now to service my Honda CRV. Recently a problem arose where the car's acceleration would drop off at around 3000 RPM, leaving me unable to accelerate quickly or go more than 60 MPH. Despite being down multiple employees and being busier than usual, Kevin diagnosed the problem within the week and had the car running smoothly. He and his staff were very responsive throughout the process. Moreover, he did the work free of charge, despite the fact that I was willing to pay him several hundreds of dollars and insisted that I must at least owe him some amount for his time. Kevin's generosity, timeliness, and excellent repair work will have me returning any time my car has a problem. read more

I can't recommend this shop enough. Keven is so nice, communicative and honest. They do great work at a very reasonable rate.

I brought my car in for a second opinion after the last mechanic that worked on my car turned out to be untrustworthy. They set me up with an appointment and checked my car against the list of repairs I was concerned about. Kevin was so friendly and took to the time to go over everything on the list with me after checking out my car. I am so relieved to have some peace of mind from a reputable mechanic, and will definitely come back here in the future. Thank you!! read more

Kevin was able to get my problems solved and repaired in a timely manner. I will definitely return when I need services.

These guys have been so close to my home for, like, 23 years. Why did I not go to them until just recently? I think because they look like just another gas station that does repairs. But I read many very positive Yelp reviews about them (thanks!), so I went there to have them check the brakes on the car I am selling, which they assured me are fine. I have spoken to the service manager, Kevin Cummings, twice since then, getting advice on the reliability of the cars I would like to buy and other gems of wisdom. Kevin is charming... in a good way. He seems genuinely earnest, honest and happy to help, as well as knowledgeable. I am planning to get a used Infinity, and he was honest in saying that they would be able to do most repairs, but any very specialized work might have to go to the Infinity dealer. I appreciate all the info he has given me upfront so that I know what I am getting into. And sheepish as I feel about it, I have yet to pay them a cent. Looking forward to being able to actually give them some paying business. read more

I love this place. It's near the dmv and the service manager who helped me named Kevin, was very friendly informative and helpful in understanding all the issues my car was facing and how severe they were with in depth explanations, he had my inspection done in less than an hour and a half and even was able to accept Apple Pay which was great because I lost my debit card and I was limited to cash or Apple Pay Great services absolutely recommend read more

How to check engine light on my 2006 Honda accord and I could not figure out what it was, even though me and Kevin did some digging and eventually he still didn't understand what it was. He didn't charge me a dime to have it looked at I highly recommend this business he's a good man and he's responsible reliable, and he will not lie to you. read more

I called them in the morning at 8am a couple days ago, the manager asked me to describe the symptoms of my car over the phone. He already diagnosed it and also suggested i take it in for inspection. Though he was fully booked for the day he asked me to bring in my car, diagnosed my Audi, called me with the fix and cost in a couple hours. Before end of day my car was fixed and running like new :) They are quick, knowledgeable, great at what they do. I would definitely refer all my friends to this place. Thank you for your service!! read more

Had to drop our old Isuzu off at Kervorks late one night as it was overheating. Called Kervorks the next day and they took a look at it right away. The radiator was bad, but they tried everything they could to get it working well enough so I could drive it home.. They suggested a $10 radiator cap would help and it did... I just went to pick it up and guess what the TOTAL bill was?? $10! These guys are a rare and precious thing in today's world. Please support them with all of your business! read more

Kevin has repaired several vehicles for me (teenagers and used cars). I appreciate the fast diagnostics and repair each time. He explains issue and options for repair and has always offered a fair upfront price and great service. read more

I took my car to a AAA Auto Repair Facility and they said there was nothing wrong. I still knew there was because I heard it. So I called this place and they took my concerns and looked at the vehicle. It's still in shop as I speak, but the fact they're doing this for me despite me being told it's fine is giving me a peace of mind. And I had another issue to be taken care of that they did that same day. I highly recommend because they make it personal - it's not about the money, it's the customer and providing comfort and safety when you leave their lot. read more

Great people, fast service and fair pricing. I'm definitely going back if I need to (I mean, knock on wood I don't, but if I do, this is my first choice) read more

If you live even close to Kevork's, go here! There is not a more ethical, honest, not going to over sell you auto care shop around. The manager, Kevin, is such a great dude! I can't say enough great things about this place! The costs to you are kept to a minimum as much as possible. Love this place and will ALWAYS go back. read more

Honest and fair! Kevorks, and specifically Kevin, treated us so well. We were traveling from out of state when our camper van bit the dust, leaving us in quite the pickle. Kevorks was the only shop in Portland who 1) answered the phone and was willing to talk with us and 2) worked hard to get us in quickly. Because of the large size of our vehicle they weren't able to complete the extensive repairs needed but they were able to get it running so that we could drive it to another location. They communicated thoroughly and honestly and gave us a great deal on the services they were able to complete. If you need auto work in the Portland area, particularly if you don't drive a giant rig like ours, I definitely recommend Kevorks! read more

Kevin and his crew demonstrate excellent custom service for completing fast accurate repairs and maintenance orders at affordable prices. They are committed experts to serving their customers with courtesy and confidence. Our family has always been satisfied. read more

My dealer was trying to screw me over so I called this place, explained that I just had a question and I'm not a customer and The gentleman(I think his name was Kevin) helped me out. No money in his pockets but ye choose to help me out. They seem very honest and trustworthy read more

Another 5 star review for these guys! I called them at 9 this morning when my car was stalling...got it towed there and they worked me in that day, despite being short a technician. The lovely office manager/service manager's mom gave me a ride to and from work. Fair, genuinely friendly people and honest service! read more

Still the best place around to get your vehicle serviced. I promise you you will not find a better place to get your car worked on

First off, I must disclose that I love my BMW. Yes, I it just a car, when I moved to Portland I brought my unwarranted obsession with care care in tow. There are horror stories of mechanics that specialize in German vehicles of being ridiculously expensive and little less than pleasant to deal with sporting a stern look and an accent that only Maximilian Schell could pull off. But I digress. Let me get straight to the point: Kevin is the best damn BMW & Mercedes mechanic in Portland. Actually, let me be perfectly clear. Kevin is the best mechanic i have ever met. Seriously. Here are the highlights: - Incredible knowledge base - Always explains exactly what is wrong - Finds the most cost effective solution - Great communication - Hard working staff I have referred at least a half dozen people to Kevin and everyone came back to me to tell me how great the experience was. read more

Kevin's shop was recommended to me as a fast, affordable, and reliable service shop for my vehicles, and that has been my experience.

Do not bring your car here, esp if you own a BMW. It took us 4 trips to fix a headlight... The owner said it was the bulb, and then the fuse and then the control module that was faulty. We were charged $800 in total. Owner refused to take responsibility for not making a proper diagnosis that caused us lots of inconvenience, persisted to charge us labor cost for each time the car was in the shop. The sign that states the shop specializes in BMW cars should be removed as they are not what they claimed to be. read more

Kevin came highly recommended by the transmission shop that overhauled the transmission on my van a couple years ago when I needed some fuel-related work done. As a result, I've taken my van to Kevork's three times now. This most recent visit was for the check engine light. There are a couple of things that "could" be causing it, but nothing solid. Many shops would just order parts, necessary or not, do the work, and charge for it, whether it actually fixed the problem or not. This has not been my experience. Kevin has always taken the time to explain the options, choices, possible outcomes, and make recommendations that are best for the me. In this case, it meant doing no repairs at all, monitoring the van (it drives great) and then assess later if any issues arise. You want honest and friendly service? That is definitely what you get with this shop. read more

I have been using Kevork's Auto Care since I moved to Portland 10 years ago. They have worked on all of my cars over the years and always do a great job.... The manager Kevin is great to work with and always seems to be able to work me in find me good prices on the parts and is fair with his pricing... I had to right this post because I was recently driving my wife's Volvo to replace some light bulbs. For the life of me I could not get one of them out. I called Kevin and he offered to help me free of charge. When I got it over there (10 minutes later) he came running out and we found out the bulb was completely rusted in and there wasn't anything we could do without replacing the housing. He got Volvo on the phone and had the part the next day. I would highly recommend Kevin and Kevork's to anybody who needs to get work done on any model of car... read more

Great service, reasonable prices. Excellent all around experience. They did a used vehicle inspection and oil change on a converted camper minivan and repaired the detached splash guard attached to the front bumper on my Prius. read more

Outstanding service. High quality, reasonably priced, great customer service. It's hard to find a good, honest mechanic. These guys are it!