After bad experiences at all the Wave Imaging facilities, I was finally scheduled to have my X-Rays…read moredone here at this Memorialcare Urgent Care, Radiology Department. Highly recommend this facility. Appointment was quick and I was in and out in less than 30 minutes. Richard and Al were knowledgeable, professional, and very efficient. They explained everything clearly and guided me through the procedure painlessly. The wait was like 5 minutes, and they came out and brought me to the back. I learned that they also have a technician working on Saturday! Just came back again today for some more X-Rays and Al was extremely helpful. He was very quick with the process. I spent less than 25 minutes total. Thank you so much for your help, Al. Top notch! Front desk staff was very pleasant.

Good patient service, excellent web site, very easy to make and change appointments…read more Slight delays on appointments consistently.

Silverado San Juan Capistrano gave John dignity, love, and peace in his final chapter--and gave me…read morecomfort I'll never forget. From the moment we first walked in, the warmth was immediate. John smiled and said, "This feels like a place where I'll be truly cared for." And he was. Nurses & Caregivers: The nurses were attentive, skilled, and compassionate. Even during John's final days, I was never alone--someone was always there to check on me, offer a hug, or sit quietly by my side. Silverado hospice supported not just John, but me, with such calm and clarity. The activities team gave John joy--he baked cookies, arranged flowers, and always went to the music groups he loved. Leo's meals were unforgettable. Even when John only wanted ice cream and Coke, it was served with such care and dignity--like fine dining on a white tablecloth. Housekeeping, maintenance and laundry kept his space spotless and always greeted me with a hug and a smile. And the leadership were always visible, engaged, and full of love. From the front desk to the hallways, every hug and kind word made Silverado feel like home. Every person at Silverado gave something of their heart. I'm endlessly grateful. When you lose your partner, you don't just lose them--you lose the family you found at Silverado. And that's how deeply their care touches you. -- Misty Tanner

An unexpected medical emergency resulted in an immediate need for residential care for my husband…read more Through experience with family and friends we were fairly familiar with local residential options. None of these options were able to meet his unique needs. The placement people we were working with were sensitive to this and suggested Silverado. We toured the facility, spoke with the staff, and observed resident/staff interactions. We knew we had found the perfect placement. Silverado staff from maintenance to administration are skilled in understanding the unique needs of memory care. They come from a place of "yes". Silverado provides a supportive, warm, caring, and very professional facility. Residency at Silverado would be a blessing to both the resident and the resident's family.

PLEASE READ THE EDIT BELOW. So far, I'm not very happy with this assisted living. My grandma moved…read morein on Tuesday to an apartment with no cable TV, despite having the TV ready to go the weekend before her move in. I've visited or called every day to see if they've gotten her cable setup and they appear to be dragging their feet. There is a huge lack of communication between management, maintenance, and front desk staff that delays tasks and doesn't communicate progress with residents or their families. The other day a front desk staff members started clipping her nails while answering my questions with vague answers and "I'll leave a note" for staff who seems to always leave before the end of the day. I can't seem to get straight answers from anyone and I rarely get calls or texts back when I'm promised any. Overall, I'm frustrated with the move in and hope to see some changes in this facility soon. I'll be looking at alternative options if things don't change soon. EDIT: Katy from CSL gave me a call and we had a great chat about some of the frustrations I had regarding the delayed cable installation and communication issues. She also was able to clarify some of my questions and ease my biggest concerns/worries. She is such a sweet and caring woman, and I'm glad we were able to talk. I am very hopeful that things will go more smoothly now that some of the initial move-in bumps have been handled.

I had a good experience at Capistrano senior living & memory care. My father stayed here. The staff…read morewas kind. Many worked very hard. They are quite busy. Special thanks to Crystal and Roger, for their exceptional kindness, care and talents... they are wonderful ! Crystal, the activities director, organized engaging activities and Roger's singing added a special touch, my father just loved his entertainment, happy hour and exercise class. He created moments of happiness ! Their dedication and compassion, along with the support of the staff, created a warm environment that positively impacted my father's last years of his life. Thank you.

So glad to have my Memorial Care insurance back again five star service every time never a long…read morewait caring, and considerate staff

I've been coming here for as long as I can remember and have never had a bad experience until now…read more The nurses and front desk staff are always friendly and helpful, no complaints there. My primary care doctor, Dr. Serna, is amazing and always takes great care of me. I had an appointment with her today, but the office called to let me know she wasn't in and asked if I wanted to reschedule or see another doctor. Since I've been in significant ear pain, I chose to see Dr. Ashizawa just to get a referral to an ENT. My appointment was at 3:00, but he didn't come in until 3:50. After briefly looking in my ear and doing a quick ear drum test, he said nothing was wrong and that there was nothing more he could do. I asked if he could please send a referral to an ENT since I'm in a lot of pain and pressure, but he shrugged and said there was no point because they wouldn't do anything different. That's simply not true, he barely investigated the issue. I left after two hours with no diagnosis or help and am now debating whether to go to the ER or pay out of pocket to see a specialist. I'd highly recommend avoiding Dr. Ashizawa, he seemed completely dismissive and uninterested in helping his patients.

My mom lived at Ivy Park - San Juan Capistrano - for 3 years. Ivy Park was a great option for my…read moremom to live at when she could no longer safely manage living on her own. She enjoyed the community, developed friendships, and enjoyed life living there. The staff and management were easy to work with, and very responsive. We had to move to my mom to a new location after her health required more attention, otherwise we would have never moved her. I highly recommend this location.

EXCELLENT FACILITY - HIGHLY RECOMMENDED My brother in law…read moremoved into Ivy Park SJC five months ago and has absolutely LOVED his new home!!! The staff is highly competent, personable and exceptional in their care of residents, and without exception everyone who I have spoken with about their satisfaction in living there have been VERY VERY happy. We so appreciate having found Ivy Park SJC and sincerely thank the management and staff for all they do in creating such a caring community.

My aging mother in law moved in with us, and during the last year experienced a rapid decline with…read moreher Alzeimer's. When her condition started exceeding our capabilities, we began a thorough search of memory care facilities over a few month period We chose Atria and we are very thankful we did! All members of the care TEAM showed high scores in patient CARE, emotional intelligence, customer SERVICE, and cleanliness. Background/FYI I am a retired fire captain/paramedic with 32 yrs on the job.. I have run on a lot of patients in various memory care/assisted care facilities, over those thirty + years. Atria impressed me. I know of several FD personnel who also have their loved ones in Atria SJC. In summary, I want to thank the ladies that tend to the patients during all hours of the day and night. We are VERY thankful all of you.

I give atria 5 stars. Exceptional staff, friendly residents,…read morelots of activities and delicious food . Gabby always plans fun activities for the residents.

Dr Rutten is very kind and thorough. I feel she took her time to listen to any concerns. The front…read moredesk was very kind at check in and office is beautiful and clean.

While everyone in this office is very kind and friendly, I think it is rude to make someone wait…read morenearly 1 hour for the doctor without a heads up that it is busy. I would understand if I was a walk in, but my appointment was at 9:30 am. The email confirmation even said to arrive 15-20 minutes early. I almost wonder if urgent care would have been more efficient. In my opinion, it is ridiculous to wait this long when you've made an appointment, especially with 0 communication. At least let me know you are running behind or give me the option to come back at a different time. Often times patients are squeezing in these appointments in between their own work days, kid pick ups, etc. I think there needs to be more courtesy for patients. I'm just thankful I wasn't extremely ill having to wait this long! Thankfully the appointment with my doctor went great, but I'd love a bit more communication. During the visit, I heard an older woman asking how much longer, so the doctor left and went to talk to her and even tried to reschedule. This just proved that there needs to be more communication along the way.

The food is amazing at Cresta Villa, we had the opportunity of beautiful, delicious Easter brunch…read more They really went all the way out with the incredible menu and the service that they provided to all their guests. We had a wonderful private room and started with their peach Bellini. Valet parking is free as is the underground parking. The staff members are very kind and considerate to all.

Servers are always rushed they ignore you when you ask for help. I'm a caregiver working for my…read moreclient and I noticed they didn't want to help me when I was trying to place an order. I got ignored multiple times.

Amy and her staff (are like family). They provided excellent care for my mother-in-law (93 yrs.old)…read morefor the past 3 years. They offer a warm environment with a healthy variety of home cooked meals for the residents. Our family will be forever grateful and feel blessed to have found such a caring environment for our Mom.

From the owner: Adagio San Juan offers premium assisted living in beautiful San Juan Capistrano, CA. Our unique…read morecommunity is five-star, offering a premium location, compassionate care, excellent amenities, a lovely living space and an intimate setting. Adagio San Juan is committed to caring for those seniors whose care level may be too high for larger, more institutional assisted living facilities. Physician ownership and nurse administration enable us to provide services normally requiring a skilled nursing facility.