Absolutely the worse company ever. They are terrible to there employees, they keep anything they…read morewant. They simply say it's nsi so they can write it off. Poor workmanship, terrible communication. I would never recommend this company to anyone. Go with Servpro they are a way better option. I wish I would've.

Middle Tennessee's elite in the cleaning and restoration industry. Unrivaled in dedication and…read moreenthusiastic professionalism... providing truly professional results in carpet, upholstery and drapery cleaning, as well as air duct / dryer vent cleaning, specialty and oriental rug cleaning, carpet restretching and repair, water damage specialization, odor and smoke remediation, tile and grout, and wood floor renewal.

Mold!! Yikes! I have serious allergies to mold and when we found out we had mold due to a water…read moreleak, I began freaking. I am rating IRS a 5/5 for the following reasons: 1. Quick response: I called and they answered and were able to set up an appointment the following day. 2. Timeliness: Preston actually arrived between 12-1pm like he said he was. 3. He came and took a look and offered his time and expertise to answer some of our mold questions. 4. He said our problem was small. Unfortunately, they only do tear out and drying, (which we were going to do ourselves) but not replace the sheet rock. 5. If we ever have a situation we're we needed some serious drying power or tear out, I will definitely remember IRS/Independent Restoration Services and give them a call.

Preston and his team are very knowledgeable, professional and did an excellent job. We Had a water…read moreleak and they took care of us immediately. I highly recommend this company.

MidSouth Construction installed a roof at our home in early 2025. In the 16 months since…read moreinstallation, we have experienced three separate leaks in three different areas of the house. They addressed two exterior leaks only after repeated pushing on our part. They completed one interior damage repair, but a second interior repair that MidSouth was responsible for was never scheduled despite our repeated requests. Since May 2025, we attempted to escalate to management at least three times. We were never provided contact information by either the project manager or the receptionist, and when we finally reached the office directly, we were told the Operations Manager would not speak with us. Management did not engage with us until July 2026, and only after we sent a formal written complaint. When they finally responded, their emails contained factual inaccuracies, including attributing statements to us that were never made and characterizing repair work as "courtesy visits in an effort to assist." Regardless of MidSouth's position on warranty coverage, the quality of customer service alone warrants this review. At no point in over a year did MidSouth proactively contact us with updates or solutions. Every step forward required us to initiate, often repeatedly.

We recently had roof, gutter and porch roof replacement due to hail damage. Erik Popplewell was…read moreextremely knowledgeable and helpful. He worked well with our insurance company and made the process easy for us.

They charged me $100 to inspect my crawlspace when I was getting quotes for encapsulation. I asked…read morethree other local vendors to inspect (Helitech, Clean Air Co, Lookout Pest) , and none of them charged to simply inspect the property.

Worked with this company regarding a water claim. They were very responsive, professional, and…read moreassisted in any way they could to ensure the issue was handled in a timely manner. It is a great feeling knowing that there are still companies out there that choose to work hard and efficiently. I would definitely work with them in the future.

Don came out to evaluate our crawl space. Instead of recommending a pricey fix that he could have…read moreprovided for our issues, he suggested that we have an HVAC evaluation because he felt that might be our problem. I so appreciate his integrity and generosity in providing his honest valuable information.

Don is very knowledgable, straightforward, and trustworthy. He saved me thousands of dollars and…read moremany headaches, and he gave me a good education on residential mold!

Great people that are very knowledgeable in this field and great to work with! Highly recommend!read more

After my house flooded due to a burst pipe, JJ Restoration was out within a couple of days to start…read morethe water mitigation. They handled the mitigation, the wall and ceiling repair, the old carpet removal, and the installation of my new LVP floors. Everything they did was excellent, and they even went above and beyond in their job with some details that I wasn't expecting! Everything was done as quickly as they were able and at a good price. I recommend them if you have any major repairs like mine.

We used Chance for Christmas lights. Fair pricing, excellent service, and great communication…read more There is something to be said for providing great service. Performance Roofing delivered beyond expectations. A++

Our process was fast and seamless. Once we noticed a leak, we called several roofers. They were…read moreabout the 4th scheduled for the day, but the only ones who actually put something over the leak so I would not sustain anymore interior damage. Also, I couldn't choose the roof as I was so confused and so many choices. They gave me a great recommendation, and the roof looks fabulous! They were super fast at every point (estimate, choosing tiles, install, cleanup). The clean up afterwards was very good. I have zero complaints and highly recommend!!

I had one great experience and subsequent bad experiences. The first job was priced reasonably and…read morethe work was superb. Later jobs were quoted exceptionally high. I had numerous communication issues--calls and emails were unacknowledged. The reality is that we could not agree on the next steps on the current job of cutting a 1in by 6ft section and staining aboard. Modern Handymen wanted to charge me a minimum of $625 dollars for this job. I believe this is exceptionally high. So, what happened is that I needed up being charged $125 or more for three visits. The 2nd visit included recommendations to completely change our whole arrangement. All they did was remove three screws and left me hanging. We tried to work out this new arrangement, and communications were ignored. Then an unauthorized visit by the "master" carpenter occurred. not "rip me off." I clearly disagree they are definitely trying to do just that. I believe this business harassed, is untrustworthy, and is unethical.

What a great experience...their attention to detail was amazing!…read more We did our homework and are thrilled with the worth they did! Highly recommend!