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    ServiceMaster BioClean

    1.0 (1 review)
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    3 years ago

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    Surprise! Paul Davis was paid the money they were owed by the people who owed them the money and…read morethat wasn't me. Paul Davis bothered to work as diligently to collect money from the insurance as hard as they worked on making preparations to sue me, they may have been able to do what I did. I'm responsible for Paul Davis getting the money they so ineptly did not acquire a contract in writing when accepting a verbal "yes" from the manager of my insurance. claim! You're welcome Paul Davis.... And thank you for the threats, the holding hostage of my property, and the horrible communication of your intent that you would hold me responsible for your employee getting my home without proper documentation to do so. Then, holding me responsible for not getting that proper documentation and sending me notification of having to pay a bill that the insurance was supposed to have approved per all the text you sent me, which is the only reason I said OK. However, I'm still left in my predicament because my home is gutted, I'm still having to deal with the horrible insurance company. My choice of insurance companies is not anyone's fault but my own; however, I would rather have a place to live in a pot to pee in rather than me stuck homeless like I'm gonna be and I do fully blame this company for being in my situation. Thank God, I was able to stop their lawsuit since I was able to get WSOC TV channel 9's investigative reporter to help me in getting those funds for Paul Davis since their employees don't know how to get appropriate documentation prior to gutting someone's home, or at least my home! I will be getting my storage out of their control as soon as possible. Through this, I learned that they we're going to have me pay to have my storage returned to me, but didn't bother to let me know. It had already been paid for them to bring my storage to me or so it appears in the estimates I read through after educating myself extensively on this entire process. I really don't appreciate feeling as though things have not been provided to me in honesty and that is how I am left in complete understanding unfortunately!

    Had an extremely positive experience with Paul Davis of Piedmont, NC. I especially appreciate them…read moreafter another company no-showed our appointment for an estimate and after being ghosted by a couple of different repairmen for a secondary job. After this, meeting with someone who keeps their word gains extra importance. The personable and professional Dean Flowers came out to give an estimate on water damage and possible mold. I was thrilled when I learned that the company would not only do the mitigation but the repairs as well. Making my life so much easier! Abraham Reyes was the project manager and was always timely, friendly and professional. His team was amazing, I really appreciated their workmanship, attention to detail, and that everything was left sparkling clean. Paul Davis worked seamlessly with our insurance company and we were so pleased with them that as mentioned above they completed a secondary job for us as well. We feel the services received were worth the money spent. As I told Abraham, I hope we won't need mitigation/repairs in future but if we do I know who we will call!

    Angel's Tree Service - Me and my neighbor's trees turned trimmed and shiny!  Front of the house has living bushes now!

    Angel's Tree Service

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    Angel's Tree Service is top-notch! After contacting them…read morevia email, it was only a couple hours before I received a response. Despite it being on the weekend! They came out a day later to look at my yard and give me a quote. Did some comparison shopping: excellent price! Two days after that, the team was in my yard making everything look great! I thought they weren't coming because it was raining... then all of a sudden I heard branches falling! I thought maybe the rain was coming down so hard it broke a branch! This is North Carolina, after all. But alas... that was not the case! I had them trim back my cherry blossom tree. They did something amazing to the trunk... It was dull and peeling before. It is smooth and shiny now! Not to mention the hideous rogue broken branch coming out of the side of the tree that they smoothed out. I was curious about the shape of the tree. It wasn't symmetrical. Then they said something interesting: they said they basically followed the shape of the way the tree was growing. So it's almost like a bonsai tree! I was going to have one bush pulled out. I didn't realize that the one right next to it was at death's door. It was pretty obvious after they said it. I look at it every day and just didn't notice it. After removing those two, they added three new ones. Then there was a rogue maple tree that was trying to grow up through one of the bushes that was not dying. Somehow they were able to get to the tree that was trying to grow through the bush and remove it. And on top of all that, I mentioned that the branches on my neighbor's tree were so overgrown they were literally touching the ground. They said they would get that too since they were already here. I thought maybe they were going to cut off a couple branches because they hadn't changed the quote at all. They did a lot more than cut a couple rogue branches. He made it look amazing! The photo collage shows before on the left, after on the right!

    From the owner: Licensed. Insured. 24/7 Emergency Services…read more Best price in town! Call Now for Same-Day Tree Trimming or Storm Cleanup

    After Disaster

    After Disaster

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    I had a fire in crawl space under the floor of our master bath After disaster contacted the work…read morefrom heating and air to gutting the whole house and electrical the house was completed in about 14 months they left things unfinished our water pickets outside don't work they cut the tile short in several places then top of they have been harassing us over a 1,000 detuctible which should have been collected in thebeginlong before the work ever started and they have been rude

    While the company responded timely and, with one exception, did a good job of handling an…read moreunforeseen disaster - they have refused to resolve damage they did while in my home. Now this is a rental so the landlord handled calling them out and has been fantastic through the process. When an estimate of at least 2 to 3 months before re-entry to the property was given he did it in a month and over two holidays. The gist of it is that the piece of property was obviously not damaged prior to them arriving. I explained to them exactly how the damage occurred. They provided a couple of pictures and gave me an alternate theory as to how it happened and that what that they could not have caused the damage. Their theory didn't support H2O as the photos did not show the actual area where the damage occurred. I then provided them with photos of the actual damage. I also questioned why, if they were obviously concerned enough to take photos of the damage two hours after arrival, why they didn't feel it necessary to tell me when I was still there. At any rate, after some review they came back and advised that they were not going to repair or replace the damaged property. I could talk to my landlord about the damage. This decision, according to the person on the phone, included input all the way to the owner. Well I'm not doing that. The landlord has always been very responsive to issues, resolved problems and beat the companies estimate by nearly 2 months. And he didn't do the damage. So I'm left with telling this story and moving on. I am considering small claims litigation among other legal actions. But certainly my next complaint will be with the Chamber of Commerce/Better Business Bureau. Again, had this not occurred the rest of their work would have generated a much better review. However, they damaged something and refuse to set a positive corporate example of taking care of the damage they are responsible for.

    ServiceMaster BioClean - damagerestoration - Updated June 2026

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