After a disastrous experience with my home owners insurance dealing with a broken shower pan,…read moreleading to a leak on the first floor, I was finally able to work with ATI on getting the shower and ceiling from the leak repaired. Jeff F. and Jeff D. were both an absolute pleasure to work with. They communicated effectively, helped work with the insurance company adjustor on getting things moving, and made sure that everything was up to the standard we wanted. Special shout out to Luiz, who reconstructed the shower. He is meticulous and worked very long days to get the job done. Did an absolutely beautiful job.

I did not make it easy on these guys and yet they came through for me with flying colors!read more

Surprise! Paul Davis was paid the money they were owed by the people who owed them the money and…read morethat wasn't me. Paul Davis bothered to work as diligently to collect money from the insurance as hard as they worked on making preparations to sue me, they may have been able to do what I did. I'm responsible for Paul Davis getting the money they so ineptly did not acquire a contract in writing when accepting a verbal "yes" from the manager of my insurance. claim! You're welcome Paul Davis.... And thank you for the threats, the holding hostage of my property, and the horrible communication of your intent that you would hold me responsible for your employee getting my home without proper documentation to do so. Then, holding me responsible for not getting that proper documentation and sending me notification of having to pay a bill that the insurance was supposed to have approved per all the text you sent me, which is the only reason I said OK. However, I'm still left in my predicament because my home is gutted, I'm still having to deal with the horrible insurance company. My choice of insurance companies is not anyone's fault but my own; however, I would rather have a place to live in a pot to pee in rather than me stuck homeless like I'm gonna be and I do fully blame this company for being in my situation. Thank God, I was able to stop their lawsuit since I was able to get WSOC TV channel 9's investigative reporter to help me in getting those funds for Paul Davis since their employees don't know how to get appropriate documentation prior to gutting someone's home, or at least my home! I will be getting my storage out of their control as soon as possible. Through this, I learned that they we're going to have me pay to have my storage returned to me, but didn't bother to let me know. It had already been paid for them to bring my storage to me or so it appears in the estimates I read through after educating myself extensively on this entire process. I really don't appreciate feeling as though things have not been provided to me in honesty and that is how I am left in complete understanding unfortunately!

Had an extremely positive experience with Paul Davis of Piedmont, NC. I especially appreciate them…read moreafter another company no-showed our appointment for an estimate and after being ghosted by a couple of different repairmen for a secondary job. After this, meeting with someone who keeps their word gains extra importance. The personable and professional Dean Flowers came out to give an estimate on water damage and possible mold. I was thrilled when I learned that the company would not only do the mitigation but the repairs as well. Making my life so much easier! Abraham Reyes was the project manager and was always timely, friendly and professional. His team was amazing, I really appreciated their workmanship, attention to detail, and that everything was left sparkling clean. Paul Davis worked seamlessly with our insurance company and we were so pleased with them that as mentioned above they completed a secondary job for us as well. We feel the services received were worth the money spent. As I told Abraham, I hope we won't need mitigation/repairs in future but if we do I know who we will call!

Angel's Tree Service is top-notch! After contacting them…read morevia email, it was only a couple hours before I received a response. Despite it being on the weekend! They came out a day later to look at my yard and give me a quote. Did some comparison shopping: excellent price! Two days after that, the team was in my yard making everything look great! I thought they weren't coming because it was raining... then all of a sudden I heard branches falling! I thought maybe the rain was coming down so hard it broke a branch! This is North Carolina, after all. But alas... that was not the case! I had them trim back my cherry blossom tree. They did something amazing to the trunk... It was dull and peeling before. It is smooth and shiny now! Not to mention the hideous rogue broken branch coming out of the side of the tree that they smoothed out. I was curious about the shape of the tree. It wasn't symmetrical. Then they said something interesting: they said they basically followed the shape of the way the tree was growing. So it's almost like a bonsai tree! I was going to have one bush pulled out. I didn't realize that the one right next to it was at death's door. It was pretty obvious after they said it. I look at it every day and just didn't notice it. After removing those two, they added three new ones. Then there was a rogue maple tree that was trying to grow up through one of the bushes that was not dying. Somehow they were able to get to the tree that was trying to grow through the bush and remove it. And on top of all that, I mentioned that the branches on my neighbor's tree were so overgrown they were literally touching the ground. They said they would get that too since they were already here. I thought maybe they were going to cut off a couple branches because they hadn't changed the quote at all. They did a lot more than cut a couple rogue branches. He made it look amazing! The photo collage shows before on the left, after on the right!

From the owner: Licensed. Insured. 24/7 Emergency Services…read more Best price in town! Call Now for Same-Day Tree Trimming or Storm Cleanup

Avoid this company at all costs. My bad experience was much like what I have now read in this…read morecompany's the other negative reviews on Yelp. The reconstruction which should have been done in a few weeks at most, took 5 months, with weeks during which no one showed up to work at all, and was done very poorly. Communication throughout was awful, both with me and between the project manager and his subcontractor. Servpro tried to get me to pay for work they didn't do and is refusing to pay for damage they did (which was documented in their own photographs). Yes, you will need a lawyer. This is absolutely one of the worst companies I have ever dealt with. They take advantage of you when you are already down. Shame on Tim Coffey and his entire company.

One of the worst companies I have ever experienced . No commutation , deceitful , paid for…read morework they didn't do . If you want to be displaced longer than you have too . Ashley will come into your home take pictures of everything claiming they will put your home back it was . A big lie , pretty much you are on your own . The project manager Bob will also tell you a bunch of lies . So you have to supervise your contractor , who doesn't speak English well also . Bob will also try to cheap out your insurance money , saying your claim adjust hasn't sent you the final total . Which I still havent received. Be aware of wolves in sheep clothes !

I had a fire in crawl space under the floor of our master bath After disaster contacted the work…read morefrom heating and air to gutting the whole house and electrical the house was completed in about 14 months they left things unfinished our water pickets outside don't work they cut the tile short in several places then top of they have been harassing us over a 1,000 detuctible which should have been collected in thebeginlong before the work ever started and they have been rude

While the company responded timely and, with one exception, did a good job of handling an…read moreunforeseen disaster - they have refused to resolve damage they did while in my home. Now this is a rental so the landlord handled calling them out and has been fantastic through the process. When an estimate of at least 2 to 3 months before re-entry to the property was given he did it in a month and over two holidays. The gist of it is that the piece of property was obviously not damaged prior to them arriving. I explained to them exactly how the damage occurred. They provided a couple of pictures and gave me an alternate theory as to how it happened and that what that they could not have caused the damage. Their theory didn't support H2O as the photos did not show the actual area where the damage occurred. I then provided them with photos of the actual damage. I also questioned why, if they were obviously concerned enough to take photos of the damage two hours after arrival, why they didn't feel it necessary to tell me when I was still there. At any rate, after some review they came back and advised that they were not going to repair or replace the damaged property. I could talk to my landlord about the damage. This decision, according to the person on the phone, included input all the way to the owner. Well I'm not doing that. The landlord has always been very responsive to issues, resolved problems and beat the companies estimate by nearly 2 months. And he didn't do the damage. So I'm left with telling this story and moving on. I am considering small claims litigation among other legal actions. But certainly my next complaint will be with the Chamber of Commerce/Better Business Bureau. Again, had this not occurred the rest of their work would have generated a much better review. However, they damaged something and refuse to set a positive corporate example of taking care of the damage they are responsible for.

BluSky Restoration started remediation in our apartment after a biohazard leak, then walked away…read moreand abandoned us mid-project. They left containment half-done, ignored safety concerns, and never followed through -- leaving our family displaced and at risk.

1 star because there is no lower ! Absolutely the most dishonest business you can imagine ! A fire…read moreis a terrible experience but then you trust a company to come in and "supposedly " help clean up , lists of missing items repeatedly get ignored , their standby answer is ALWAYS "I don't know "! I could go on and on , 1instance : they told us they had an inspection for asbestos , long story short , when asked for a copy of the report , they had to admit they never had it done ! Their reply " we don't know "! But , they took the 500 charge off our bill , how great was that ??? The list of things they did wrong could fill this page , don't let it happen to you or your business !

Unbeknownst to me, while watering my grass, I was inadvertently watering the inside of my house. A…read morepipe burst and for about 40 minutes almost every floor in my house was covered! STOP was here within 30 minutes of me calling. They worked quickly with the utmost of professionalism. The project manager, Charlie, was amazing. He kept me abreast of every move they were making. Today, they finally removed the drying machines, and they will return after repairs to put all my furniture back in place. I'm very pleased with STOP and would contact them again if I had to (let hope not!!)

Two out of two contractors were very sassy and rude; owner proved to be dishonest. Do not use!read more

This company was referred by my insurance company. I had a terrible fire, and I was totally taken…read moreadvantage of by this company. This company claims to be experts in fire, water, and smoke restoration. Due to the lack of and short cut taking they cost my insurance company almost 400k to restore my home which was a ridiculous amount for the amount of damage that TriCo claimed. I had to have other companies come behind them and fix things that Tri-Co was not capable of completing and or fixing correctly. They used lesser quality materials and installed items I did not want or ask to have in my home. And on top of this amount, they wanted me to use the replaceable content $ to pay for some of the work. Greed, greed, greed. So sad. Clint Pressley attempted to advantage of my vulnerability while he is married. Chad and his crew smoked marijuana on my property while on the job. I have so many rude text messages and conversation recordings to back this. Not sure if the insurance man was in on this robbery with these guys, but he would side in with them when I called him for support. Very, very sad. I decided to complete a review upon my last text message to them about two outlets that have not been properly installed and a continued leaking issue in basement where the company cut through my brick and did not patch the area afterwards. Jeff the contractor hates to take responsibility for his choices and companies that he works with, I say this due to his arguments when I would address things such as what I have written about and so many more of a yearlong problem I called 58 Foundations and Waterproofing to assist in the water leaking that TRi-Co's team left unresolved.

We highly recommend Tri-co Contractors, Inc. to construct your new home, or remodel and restore…read moreyour current residence. We had many community and friend references validifying this team's work. Upon arrival, Jeff Souther, and his friendly/knowledgable staff/family, made us feel at ease while conveying/discussing our plans and dreams. Jeff guided us through the step-by-step process beginning with: Choosing our house plan, and then sending us to reputable companies to pick items such as granite, tile/wood flooring, stone, brick, faucets, lights, etc. He helped us stay within our budget; however, choose exactly what we wanted! Jeff always tried to meet any requests you asked while always using level-headed, sound advice. Using his strategy of cost/plus building, we came out ahead, saving on costs projections. Once beginning construction of our home, all went like clockwork, and often ahead of schedule! Jeff is extremely organized and is excellent leader, often working side-by-side his employees! He also has excellent and dependable teams in place, with planned steps/dates for each team to complete needed tasks to be done. We were totally amazed daily how clean the job site was left at the end of the day as work was done. It was obvious too, that Jeff took great pride in his work, wanting the construction, not just pass inspections, but have qualities that really make it feel like "h0me"! You would often see him landscaping plants/seeding the yard at sunrise, or watering it on his way home from another job site. He even returned to the job site in a few days after having knee replacement! He wanted your home to be a "star" in the neighborhood, and we really feel it is thanks to his expertise! Thank you Jeff Souther, truly a remarkable builder/contractor and good friend to the customer!