It is a rare thing these days to find a business who cares FIRST about quality work. Even better is…read moretrusting that the person spending time in my home is not a thug on probation but an actual hard worker -working hard. I waited a few days after they cleaned my carpet to post this review, to make sure the stains didn't return. They made my poor 12-year-old carpet look beautiful again. I highly recommend Carpet Cleaning by Southern and am going to use them again.

I hope no one hired this company based on my experience and my previous review on yelp. While a…read moresecond technician did come out and seem to do a better job, overall, I was incredibly unhappy because less than a week later my entire house reeked of urine smell! I originally hired them to clean my carpets to remove the urine odor from my cats. They told me that if I smelled urine later on within 30 days I could call them back and they would come back out again... Not know but hell no! Why? Let me tell you why... Extraction is the reason! Safe dry does not extract from the carpet! All they do is spray some very mild enzyme/chemicals on your carpet and smear it around with a piece of cloth! The only thing that is extracted from your carpet is what little bit the cloth absorbs. Let me also say that this cloth, a.k.a. dry cleaning bonnet, shreds and leaves little tiny fibers behind in your carpet. How do I know? Because I use a black light to find urine spots that my cats have so gracefully left behind. I have never seen lots of little white flecks all in my carpet until safe dry left. I couldn't figure out what it was and why all these little white dots were showing up on my carpet now after having spent over $300 having it cleaned! Once I inspected a bit further I realized that these were tiny little pieces of fibers from that dry cleaning bonnet. Once I realized this I really started thinking about their so-called cleaning process. How can you put a bunch of cleaning agents and enzymes on top of carpet and then just simply spin around a piece of cloth on top of that and expect for it to suck up dirt, debris, dust, hair, urine, any other liquids that might be there? The answer is, you can't! You may be able to minimally absorb some liquids but I promise that their bonnet does not extract from the carpet as it should to properly clean it. So, I called around to a couple of other companies who actually do extractions and I was going to have to spend another three to $400 to have someone come out and do this process... I said no! I bought my own machine!! I spent $500 purchasing my own carpet extractor and let me just tell you... The dirt and dirty water and debris and Grodi stuff that came up from my carpet after having had it cleaned less than a month ago was insane! I do have photos but on another phone and I will update with photos ASAP! In the meanwhile, I highly recommend that no one calls company if you need your carpets actually cleaned. Call someone who will truly extract junk from the carpet fibers instead of smearing it around to places where there is not dirt. I plan on putting together a really nice video showing just exactly how this dry cleaning carpet does not work and how it can further imbed The exact things you want removed! Now that I have spent a solid week moving my furniture yet again so that I could clean my carpets properly, the smell in my house is amazing! Absolutely zero urine odor and nothing more than a clean fresh smell. Sorry safe dry if I could've given you a zero star I would have but a one star is the least I can give.

Chris was prompt, extremely polite and professional, and completed our work on time and very…read moreeffectively. We will use Safe-Dry again when the need arises.

Got Happy Feet to clean my 16 year old car interior that had never been cleaned before. It took…read morelonger than he had anticipated, but he charged what he quoted. He's very detail oriented and does whatever it takes to make it right. In the end, he got the carpet and upholstery clean-even where a crayon had melted on one of the floor mats. And when a mysterious rust colored residue came up on one of the seats, he figured out what out was and how to clean it. I was very pleased with his work ethic, his business ethic, and the results. You won't go wrong with Happy Feet.

THIS WAS THE WORST EXPERIENCE I HAVE EVER HAD HAVING MY CARPET CLEANED. I made an appointment with…read morethis company based on these reviews which were clearly written by friends and family of the owner - Mr. Tellis. He came out on a Sunday after church and was in the house for about 2 hours. While he was there I noticed a smell but thought maybe it was because we hadn't had our carpets cleaned recently so it would go away - mind you, we do not now nor have we ever had any pets. After the carpets were cleaned he had us walk through but we didn't even know what we were looking at so we just noticed that the carpets were wet but some of the stains were gone. WRONG! After several hours (more than 24) the carpets were still soaking wet, the smell was HORRIBLE and all of the previous stains had come back including more that weren't noticeable before! The carpet also had a disgusting residue on it which was being tracked onto our hardwood floors and making a huge mess everyday. I called Mr. Tellis to ask him what he used and told him about the smell and mess and he said he would gladly come out and rectify the situation. We made an appointment for the next day. I waited and waited and he never came. I called and left 3 messages and he didn't return any of the phone calls. To this day I have never heard back from him. I got a carpet cleaner from my mother in law and have cleaned them myself 3 times and each time I am pulling up dark brown mud colored water. I think the water he used was filthy as were his truck and clothes on the day he came out. I would NEVER recommend them and I hope that you will pay the extra money to use a reputable carpet cleaning company so you don't have to have the experience that I have had.

Craig went above and beyond to ensure I was satisfied with his service !! I definitely recommend…read morehim and will be using Craigs service again!!

This is the most unprofessional business I have ever had to deal with. They never answer the phone…read morebut will text back and say they are in a meeting. 3hrs go by and never call back. I scheduled and appt with this company on 3 occasions because they had a pretty good deal and no one ever bothered to call me and let me know that they were canceling. Just think I want 4 rooms and a hallway and each time had to move furniture, I had to call them to get them to tell me they werent coming. Please spare yourself the headache, worst carpet cleaning company everrr!!!!!

My name is Samantha and this is my daughter's…read more page. I do not have Facebook. However, they are a fraud!!! I called them yesterday and they Showed up same day, which made me excited. When they got there very professional and nice, but my carpet is still dirty. Looks the same as before. My carpet is 2yrs old and was not that dirty due to low traffic. I had throw rugs in bedrooms and when removed it was lighter under. I'm selling my home and just wanted to spruce up for new owners. Looks like they used plain water and he walked around afterward spraying orange deodorant on it. He claimed it would look better after it dried!!! Lies! He let a older woman clean our carpet why he watched. Scammers!!! It took my husband and me 2hrs to get up water with a wet vacuum because it was running down my stairs on to hard wood floors!!! I called him and he said you have to let it dry!!! How if it's soaking wet!!!! 150.00 for wet soggy carpet that's dirtier than when they started! This is after we got some of the water out of carpet ourselves! Same stains!!!!

I used Enrique with RR for our 34 ft motorhome that we bought. It had pet odors and stains. He did…read morea WONDERFUL JOB and was VERY reasonably priced!