So there are a few good qualities but I'll express the negative and reasoning for the rating. 2/2…read morecondo in Tally with roommates when one roommate left this December she removed a screw put in the end of September. causing a hole in the water heater. had plumber come in and patch the line (great service from plumber). He recommended I had it dried by water restoration company. I picked servpro (you know funny commercials and stuff) They came I told them what happened. (!!! all this is over the telephone I'm in Broward county!!!) I needed the water dried. The technician set up the equipment to dry the area over the weekend. On Monday I was contacted that there was evidence of a prior leak and that this leak might have moved into the shared common wall. I understood and I gave permission to dry the common wall if intruded on. The Tech then calls me and states that he see's microbial growth and believes that its from a slow leak from the initial puncture. (Shared wall with the water heater.) later he texts me and talks to me that depending on the conditions they may need to get the condo association involved and this may be a large project. etc etc. At that point he sends me a picture of the status of the wall. I replied just dry it I'll get an inspector to come in and inspect the condition. (mold intrusion) Now I get the assessment and invoice, and I get concerned. (technically I was concerned when I saw them open my daughters non affected room) They classified the water leaked from the water heater as "black water" Class 3 So ( class 1 clean water from busted pipes, Class 2 "grey water" containing harmful contaminants usually chemicals, and class 3) I deal with class 3 all the time as a firefighter in south fl in flood prone zones and on deployment after a hurricane. This is harmful to life and safety, hazaardous material, fuel dangerous items or sitting water so long that it was become biologically dangerous. Black Mold around standing water can make it black water. Servpro doesn't test black mold they dont even say black mold they just say 'Microbial signs" which seems their push to charge for a class 3 water clean up. Their spill classification was correct the square footage I had a problem with also. The picture of the final product was not close the the picture sent to me when I requested, they "just dry the area" in fact My cameras pick up 15 min or so after the text exchange still using a rotary saw before I hear then start using the vacuum clean the area they said they would. sections cut but not removes where removes along with insulation "after" my exchange with the tech. So in this process they catch on to my cameras, a lot of the standing around walking around on their phones stop. So they are at the end of the project and they opened my daughters room, stare and the camera and the door closes (door is on a slope hinge and closes if not held open) then it pops open and you "you heard that noise to right? Yeah! (being said into the room) The other cameras just pick up a show until one of them just says "well im just getting out of here!) Thats my review and its a review from someone who has to pass the cost to the party that made the damage. I just don't like being hosed and that's partially what happened and the acting shady at the end just drove it home.

If you are in the unfortunate situation of needing mold remediation in your home, SERVPRO of…read moreTallahassee is the way to go. SERVPRO of Tallahassee was organized, professional, and responsive, from the initial phone contact with office manager Reba, to the on-site meeting with manager Robert, through the week-long mold remediation of the guest bathroom down to the studs, and now working with insurance. Other companies either did not provide quotes or seemed more interested in commercial mold remediation (which SERVPRO of Tallahassee also does), but SERVPRO of Tallahassee made us feel that we were as important as their commercial clients. Another home in our neighborhood used SERVPRO of Tallahassee several years ago and reported great work. Charles and his crew did excellent work. They were professional and polite working in 100° plus heat. When it became clear that the water damage and mold was more extensive than we thought, Charles personally came by to check the moisture readings every day, including the weekend, until it was at an acceptable level to encapsulate. My wife is very sensitive to odors, and SERVPRO of Tallahassee let her smell the products used, provided the MSDSs, and let her select the products within their professional recommendations and judgment.

ServePro of N Leon Co has assisted me on more than one occasion and always given good service…read more Their guys know their trade and are courteous to people AND property. It's never a great circumstance when you've got to call them but they always make it as easy as it can be!

If you are having a water emergency do not hesitate to call Servpro. They arrive quickly, explain…read moreeverything in detail, arrive on schedule for follow ups, and go out of their way to provide outstanding customer service. When the line to my washing machine broke and my house was flooded, Servpro quickly dispatched someone to help. Despite being called to work after hours, Gary showed up with a smile and eager to help. The second technician they sent, Matthew was equally friendly and helpful. My personal experience with Servpro was A+ from top to bottom. A lot of companies claim to treat customers like family, Servpro of North Leon County actually delivers.

Seminole carpet cleaning came to my daughters apartment and cleaned her area rug, couches and…read moredecorative pillows. They did an amazing job. Not only we're they punctual and professional but they were fast and left everything looking brand new.

I called Seminole Carpet Cleaning in the afternoon and they were able to book an appointment around…read morenoon the next day. Kendrick came to do the cleaning and he was very professional. He was also considerate of my new laminate flooring and wiped up the dropped water behind him (although I told him I would do it). As for the carpet cleaning, he did a very good job with cleaning and fluffing. My upstairs carpet looks 10 times better now. I would recommend Seminole Carpet Cleaning to anyone that needs their carpet cleaned.

Tallahassee, Florida. Don't even bother. We had a pipe issue that water damaged our oak wood…read morefloors. Upon discovery, we immediately called Bone Dry, because they had been recommended. We were told they would be out the next morning. NOTHING. We recalled and were told they would be out the next day. NOTHING. On the third day, as the damage has built up, upon our third all, they told us they didn't have sufficient staff to respond to our emergency. As a result we called SERVEPRO, who immediately returned our call. Three days to figure out they didn't have the staff to justify a response to our emergency? GO SOMEWHERE ELSE. THEIR SERVICE IS TERRIBLE, IF THERE IS SERVICE AT ALL. It is ashamed there is not a zero rating.

Highly recommend this company. Jeff is knowledgeable and honest and will get the job done. Your…read morehomeowners insurance will send whomever they want to do the work but You have a right to choose who you want working in your home.... not who they send who actually works for them. I was fortunate enough to find Bone Dry and to have Jeff and his team step in to clean up the first job that was horribly done by the company my homeowners sent. Hiring Bone Dry upfront will save you a lot of time and headaches!

Brady Hayes, an employee at ServiceMasters Tallahassee committing insurance fraud. Mr. Hayes is…read moreattempting to justify an exorbitant fee for a tree removal stating a crane was used. A crane was not used. Mr. Hayes and his coworker Adria relentlessly harassed, threatened, intimidated, and charged exorbitant fees. They also refused to furnish itemized bills in an attempt to evade justification for their fees. Adria and Brady refuse to furnish itemized statements . This is Is the actual bill. They are billing the insurance company stating a crane was used in an attempt to defraud and justify the way out of line charge.

service is horrible. they do not come on time and the lady Adria is horrible at her jobread more

Awesome business with high quality work. Would definitely do business with again. On time,…read moreprofessional, and experienced!

I had my carpets cleaned today by Bowens. The tech was an hour early which was ok but he was…read moresupposed to call 30 minutes ahead and he didn't. Luckily I was home. He had a terrible attitude and barely spoke. And he left water on my wood floors and made no attempt to dry it up. I'll try to find another company next time. This was the first time I used them. Attitude matters.

Unprofessional Scammers!!! Takes extremely long to finish Job! Will not answer your phone calls…read more Very Rude when the homeowner is asking questions trying to understand the process! Rips stuff out of your home and expects extra payment. Left my home in a disaster!

From the owner: At The Healthy Environments, we specialize in water damage restoration, mold remediation, and flood…read moredamage restoration to protect homes and families in Tallahassee, FL, and surrounding areas. Our eco-friendly, non-toxic techniques, including EPA-approved ozone treatment and Dry Fog technology, effectively eliminate mold, bacteria, and other harmful microorganisms. With a focus on creating healthier living spaces, we are committed to providing safe, efficient solutions tailored to your needs. Trust The Healthy Environments to restore your home and safeguard your family's well-being with expert care and innovative methods. We are also experts in Fire Damage and Mold Damage, we'll help you recover from Water, Fire, Smoke and Mold damage..

I had an inside the walls plumbing leak that affected some of my kitchen cabinets and flooring…read more Paul Davis Restoration responded quickly and worked with my insurance company to get my home repaired and beautifully done. I am so pleased. It was a fairly large restoration: new kitchen cabinets, sink and faucet, dishwasher, hood vent, new flooring throughout home and paint throughout. I honestly had no complaint with anything which is quite unusual with a project this size. Daron the project manager was kind, professional and kept the project moving efficiently and smoothly. I'm loving my home and the work that was done. I highly recommend Paul Davis Restoration.

Had a leaking fridge which affected the flooring in my dining room and needed water mitigation and…read moreremoval of panels. Andrew Pope was super responsive, personable knowledgeable and efficient