What a great group of hard working guys. I had a brand new sump pump malfunction in my finished basement. The damage was extensive as the water sat for 2 days (while we were away). ServPro was here first thing the next morning and went to work. The damage and clean up was massive, but Danny, Adam, Zack, John (and a few others I forgot their names) were really unbelievable. Only once did they need to leave my mess to go tend to others who were getting flooded over this past month (understandable). No problem since we were already dry, and I know the stress of a flooded basement. The detail given in the removal and clean up was way beyond my expectation. I can't talk to cost (as all was covered by the 3rd party insurance co), however I can talk to hard-working, attention to detail, polite and knowledgeable. (And they were good to my pain in the neck dogs.). And YES I would absolutely call them and use them again....but let's hope I never have to. read more

During the massive amount of rain and storming that happened over the Halloween weekend this year, my basement flooded (over 5 inches of water!). My friend referred me and I am so glad he did! Danny called me within about 30 minutes and coached me how to prepare before they could get there. After the initial shock of it all, the crew helped put what items were not damaged out of harm's way. They were very thorough with the estimate and eased my wife and my worries. Servpro of Beverly Cape Ann is worth every penny and insurance heartache. I'm passing on the referral to anyone who has to go through this! read more

I'm so happy with the SERVPRO (Beverly) team that helped clean up water damage in my shop. They arrived quickly, got to work right away, explained everything they'd be doing and kept me in the loop throughout the entire process. They talked with the insurance companies for me, set up environmental testing that needed to be done and trash was hauled away so I didn't have to deal with it. I dealt with Frank and Danny the most, but the entire team was friendly and approachable. I'd hire them again in a heartbeat. read more

I just had the trio of Daniel, Adam and Fitz complete a cleanup of what I believe was a faulty heating pipe. They were efficient, hardworking and kept me informed throughout the day with their progress. The area was left clean and sanitized. I am now ready to begin the construction process. I would highly recommend Serve Pro Beverly/Cape Ann. read more

Tony Lagrassa & his crew have always been extremely professional. I manage several commercial properties. Emergency water damages can always be an extremely frustrating situation. The team has always explained the best solution to the problem with a systematic approach to the restoration. Thanks Guys! Ken Smith Carlisle Properties read more

We had a water leak in the basement. ServePro was prompt, professional. They addressed all of our concern,and took care of the demo, remediation under 3 hrs! The crew was courteous and friendly. They also moved everything back to its place. We did not end up using their contractor for restoration. read more

The best experience ever! Kind, thoughtful, experienced and made us feel very relaxed during our water loss. Handled the insurance adjuster like pros. They even reconstructed after the remediation was completed. I would highly recommend them to anyone on the north shore. Thanks SERVPRO Beverly!!! read more

I highly recommend Servpro of Beverly/ Cape Ann! When my water tank broke I had water all throughout my home, They came right out and took care of it they even worked with my insurance so I didn't have too. Very Professional. Thank you Servpro read more

Nick came in clutch when the main sewer line backed up. These people handle their shit and your shit. No questions asked. Extremely affordable and same day service available! These guys went above and beyond the call of duty. read more

Adam and Matt were great to work with. Very professional. Went above and beyond by clearing our walkway of snow as it came down and putting down salt, and vacuuming/realigning our rugs on the way out. Great service! read more