I did a Google and Yelp search for carpet cleaning companies. I gave CARPET CLEANING SOLUTIONS a…read morecall for an estimate. As I waited for a call back (there is a high demand for professional carpet cleaning companies in my area and in the fall prior to winter) I continued my research and saw that they had received several 5 Star Google reviews. They returned my call within minutes, and we spoke about an estimate and cleaning. During our conversation we talked about pets, and they asked if our dogs could be separated from the carpet which needed to be cleaned. For both protection (all of us) and so they didn't get in the way. I admired that they had put the thought into this question and respectively asked for permission beforehand. I made an appointment and could be seen within the week. Chris showed up and I have to say he did a fantastic job. I thought for sure the carpet would need to be replaced due to heavy traffic but he was able to clean it so nobody could see what it had looked like previously. Even the dogs!! My husband said it should've been done years ago. Chris kept up a friendly banter and I feel that I got to know him well and we parted as friends. If I could give CARPET CLEANING SOLUTIONS a million-star review for their service, efficiency and friendliness I would. But I was only allowed 5 Stars. I very highly recommend them.

I know the owner personally, and Chris from Carpet Cleaning Solutions LLC, takes great pride in…read moreeverything he does. He goes the extra mile to ensure customer satisfaction. I was amazed when he cleaned my carpets. There was a clear line separating the clean from the unclean carpet. I never knew how dirty my carpet was until Chris started cleaning them. Could not have been more pleased with the results

The appointment was scheduled for 9:30 am. Waited for an hour and no one showed up. No calls, no…read moremessages. Horrible service.

Kennedy and the young man with him were very polite and considerate. They were very professional…read moreand knew what they were doing. We are very satisfied with how our carpets turned out. Thank you Kennedy and friend.

I was extremely disappointed. The website talks about cleaning "high traffic" areas and the first…read morething the tech said was "you know this does not clean high traffic areas, right". I couldn't see a difference anywhere that was cleaned and felt it was a waste of my money. The cleaning I did myself was much better. He was on time, and courteous. All took less than an hour but can't say I was impressed and was very disappointed.

Amazing customer service! The technicians are highly trained and committed to getting the job done…read moreright the FIRST time! Their professionalism is outstanding and their communication is a breath of fresh air.

My carpet had a stain I couldn't get out, I had tried everything from spending money on high end…read morecleaners to paying other local businesses and still nothing. Finally after hearing about this business I gave the owner a call, he looked at the carpet and got it out in a snap of a finger. I rate this business 5 stars and I would recommend to a family member or friend

Excellent prices, reliable, does a beautiful job on my old carpeting! These folks are the best :)read more

He doesn't use steam cleaning equipment so temper your expectations accordingly. I appreciate the…read moresignificant amount of time he spent on our carpets (5.5 hours) but once the carpet dried, they did not look as good as I hoped they would. The process also did not deodorize very well. I am debating now if I need another company to come in to redo our bedrooms.

Tom is a nice guy with reasonable pricing, but just being completely honest, and I'm quite…read moredissapointed, particularly after reading reviews of how good he was. The machine he uses is an extractor, not a steam cleaner (as shown on his website) looked like an old rug doctor. The stains did not come out in multiple areas, and was soaking wet (like squish through your toes wet) when done. 2 days later my bedroom is damp, I mean the entire bedroom, bed linens etc all damp and after coming home from work, house stank so bad we had to open the windows, so deodorizing? Yeah, no. Not at all. Just like the old rug doctors that no one cleaned, it added odor, didn't take it out.

Just had J&F clean the ducts in my home. Quick to respond to requests. Great service, friendly…read morestaff. J&F uses clean, quality equipment and do a great job and take care of your home while they're working. I highly recommend J&F and will definitely work with them again soon.

From the owner: J & F Facility Services, Inc provides janitorial services including pressure washing, deep carpet…read morecleaning, and commercial window cleaning, and 24-hour emergency service in Chippewa Falls, WI.