quick,easy and the personal was fantastic, i was in and out in a very short time,it took no time…read morefor me to conduct the business i went to do

I love this bank . Been using it for years. Helped me extensively with My IRA while going through a…read moretremendous divorce and I was not my sharpest OMG (embarrassing ). Very supportive team, always generous with their time for me, And Kind. Sometimes they give us fun gifts. Easy to deal with and or drive thru. Thank you CN bank in Hornell NY for your many attributes manifested towards your customers.

Opened a local account for when I move there this year. When I opened the account, was told no fees…read moreand requested no paper statements, which was confirmed. Instead, they kept charging me and drained the account of the few dollars I parked in there until I moved, and told me I had to download an app, etc etc. The rep also wrote my account number down incorrectly, which caused problems. I haven't even used the account yet, and this is how it is going? No. Closed the account. Terrible.

They get the job done while you're in college, have no car, and need a bank in Alfred. Service…read morecould improve. I'll never forget how I went to ask about investment options and their staff told me "it is not even your money!" in regard to a trust account of mine that was about to become mine after an upcoming birthday. Not a good way to keep customers.