quick,easy and the personal was fantastic, i was in and out in a very short time,it took no time…read morefor me to conduct the business i went to do

Dont use a company that doesn't take fraud seriously. My girl ordered some merchandise from a…read morecompany. That never came. I told her to go to her bank. She did. They put her money back. Then they took the money back and gave it to the company that never sent the merchandise, saying she didn't return the merchandise she never received. How do you send something back you never received? Morons.

This review is for the Alfred location. My son, has a teen account there. He gets a paper…read morepaycheck from his job on Fridays in the mail, so the credit union is closed by the time he gets the check when he gets home. Twice now, he has done a mobile deposit of his check on Friday night. Each time it has taken 10 days for that check to be cleared to his account. I can understand (kind of) why it would take so long the first time, but after that they should see that he had a previous deposit from the account that check was drawn from, and they should know it is a paycheck. There is absolutely NO reason it should take 10 days to receive his money in his account from the day he deposited the check. Absolutely terrible.

Opened a local account for when I move there this year. When I opened the account, was told no fees…read moreand requested no paper statements, which was confirmed. Instead, they kept charging me and drained the account of the few dollars I parked in there until I moved, and told me I had to download an app, etc etc. The rep also wrote my account number down incorrectly, which caused problems. I haven't even used the account yet, and this is how it is going? No. Closed the account. Terrible.

They get the job done while you're in college, have no car, and need a bank in Alfred. Service…read morecould improve. I'll never forget how I went to ask about investment options and their staff told me "it is not even your money!" in regard to a trust account of mine that was about to become mine after an upcoming birthday. Not a good way to keep customers.