Simply outstanding. Don and his team have always don a great job at fair prices. He has fixed all…read moredifferent kinds of issues with several of my cars, older and newer. I have been a customer of his for years. Kind, professional and polite service.

Diagnosed our car and fixed the issue for over $800. We paid add picked up the car from Dom and…read morewhile driving on the freeway it broke down again. We towed it back to 3D and then they informed us it was the engine. No refund, discount or apology and he wanted $6500 for the new repair.

Service need to improved , not all the ready to go mexhanic store that you want to get fixed and…read moreready !

Excellent customer service! Friendly and made it possible to get our car fixed at a decent price…read morebefore our road trip. Highly recommend!

The people at Advantage Lawn Equipment have great customer service. They are always happy to help…read moreand answer questions. They treat your mower like it's their own. They have wonderful prices not only on the mowers they sell but also on their pickup and delivery and repair work! I strongly recommend this small business with great people who want to help you in the best way possible.

I bought a lawn mower from advantage on equipment 3 years ago in 3 months. The owner Dole was a…read moregreat guy and helped me with my mower. If I had any problems, but the new owners seem like 8th want to help me. They just want to upsell just like today. I one of my blade sharpened, which they were in bad shape, but he wanted to sell me new ones. I wish Doyle still owned the place. I'll never go back again.

They take care of their clients. They went above and beyond to make a unfair situation right…read more Everybody needs a Jermey H to help them.

My service advisor Chelsey Thomson could improve on her interaction with her costumers. Just gives…read moreoff the "I don't care vibe." I definitely wouldn't recommend an extended warranty, if you do lower your expectations.

Shaun Pugh is amazing salesman. I purchased my 3rd vehicle from him recently. There was one issue…read morewith the vehicle and it was repaired with the excellent customer service from Shaun. I'll be back in the future as my needs for another vehicle exists. As well as getting this vehicle serviced as needed.

Went in to look at a truck that ended up being in athens but they had one that was identical that…read morewasnt in there system yet only 2k miles difference between the two. Test drove it and was interested. They brought out how much and it was 12k more than the one posted online. We got up to leave the gm came out with an attitude about us leaveing. Following day we returned i wanted a truck they wanted to sell one. Paul did everything he could to find a truck that fit us in every way. So we purchased the truck (so we thought). A month and a half went buy tried calling the bank to get logged in to my account so i could make my payment with no luck (i called them 8 times). I called don wood to see if the finance person could help me get in touch with them and was told id get called back after they got back from lunch. I waited 3 weeks for that call. The day my payment was supposed to be due don wood called me and said "hey we need the vin number off from your truck". I asked what for "when we got ur loan we accidentally got it for the wrong truck so you dont currently have a loan for any truck so we need to verify the vin to get you put in for your loan". At this point i was over the crap and told them i wanted my down payment back and returned the truck to them. Probably could get a decent car if you dont mind an attitude and verify the vin on every piece of paper. Might as well go to a smaller dealership and take your chances because obviously even don wood cant do it right.

I don't know who to credit with this quote but it says "People of integrity are willing to let time…read moreprove them right." I took my car in to have what I thought was a bad power steering pump. Terry, our service advisor, had the mechanic look over the system and found a blown line from the reservoir to the power steering unit. Turns out the steering pump was alright and it just needed the line replaced saving us a lot of money (a lot of money!). That is the honesty and integrity paired with professional, knowledgeable, friendly people that got my attention years ago and will keep me as a loyal customer into the future. Thank you Terry and Buckeye Toyota!! Note: The service advisor I wrote about from a few months ago is apparently no longer there. I didn't see them today nor a couple months ago when we had our other car in for service.

So I drove out here from Columbus to shop around for a used Nissan Leaf, there were 5 of them in…read morethe area at different dealerships in the Lancaster Area. I honestly didn't know why I even stopped here 1st but I did and glad I did. I mean felt like I got a somewhat of a deal? As far as pricing goes we met in the middle and I'm very happy with the car. But if you do come down here from Columbus, definitely ask for Josh Roach. My man, was super cool and made sure I was taken care of though out the car buying process.

Andrew and everyone else were great to work with. They kept me updated and finished ahead of what…read morewas estimated Highly recommend

The quality of the work and the professionalism of the staff are spot on. What a gem. Excellent…read morecustomer service

This shop got me in and assessed my vehicle's warning light so quickly. During that assessment…read moreservice I decided to get my oil changed because their prices were reasonable. Also, the customer service was great as both gentleman in the office were kind and informative of what to do the next time I encounter warning lights and let me know what repairs on my vehicle could wait for a bit. Fair prices. Nice staff. Not a bad wait time on vehicle. One thing to note there's not really a waiting area at this shop but the location is only a 8 min walk from a great coffee shop and the library where you can spend time until your vehicle is finished. I would highly recommend coming here to get your vehicle inspected and worked on.

Update: the owner Mike contacted me and looked into the situation. He stated that the mechanic who…read moredid the work on my vehicle no longer works for him and Mike is refunding me the cost of having to put the second set of pads on as well as the entire cost of the caliper that never should have been put on the car in the first place. I find it ironic that the owner Mike states in his history blurb that he started the shop because he was tired of seeing people get ripped off, well that's exactly how I feel, ripped off by Sanderson Automotive. I thought we were doing a good thing by trying to support a local mechanics shop when my Focus, that I had been taking to Ricart for service for years needed new brake rotors and pads. I will say that Sanderson got us in quickly, but then also found that we needed a new battery and they stated that the lug nuts on the wheels were swollen and needed replaced, so that's also a lie when they state that they don't "find" things that need replaced on your car, they do. So this was a $986 bill. The very next day when I was driving to work the car was making a horrible scraping noise, as if i were dragging a sheet of metal behind the car. So I called them and they did get me in the same day to look at the car. By the time I had left work early to get this issue looked at the car had stopped making the noise, so naturally they didn't find anything. Next, a few weeks later the car started making a horrible rattling noise every time I went over the smallest bump. So once again I have to take my car back to them and they said this time that it was the brake caliper over retracting and causing it to rattle. The noise definitely came from the rear passenger side, and when they diagnosed the problem they asked if i wanted to have both calipers replaced. I said no because it was already going to be $371, and why would I replace something that wasn't broke? Sure enough within two days of having the caliper replaced the same exact noise was coming from the driver side of the car. At this point this all seems far too coincidental, the manager, Josh, that I had been dealing with the entire time, stated that there was no harm in driving with the car like this as it was not a safety issue. So by this point I'm tried of having my car into their shop, so I just let it go for a while. We finally decide it's time to have the issue taken care of so we take the car back to Ricart, at this point I don't trust Sanderson. I explained to Ricart what they had previously done to the car and after their inspection they called and said that there was nothing wrong with the brake caliper, and that whoever had installed my brake pads last time forgot to put the anti-rattle clips on the pads. Sure enough two days later and not a single rattling noise. So at this point I have had brake pads installed on the car twice in six months and a caliper replaced for no reason and I'm out $679 and hours of my time because of Sanderson's incompetence. Also, we were contacted by the owner, Mike, via text a few months ago about how our experience was and we mentioned that it was not good and we have received no response. As of writing this we also called and left a voicemail asking for them to call us and explain why they didn't installed the clips and then missed it a second time when I went back and they decided to charge us for a caliper. It has been two days with no response. In summary, Sanderson's will be happy to take your money, charge you for things you don't need and never call you back. Save yourself they hassle and don't patronize them.