Highly competent friendly service. Time was taken to explain options in an understandable way.read more

I called them to fix my Samsung dryer. When I scheduled the appointment I told them it wasn't…read moreheating up. After gathering all the information they could we set up an appointment. What impressed me most was that the tech had the part with him fast and easy no second visit needed. I had a great experience.

Absolutely will spread the word on this company..response..work ..and professionalism is unmatched…read more!!!I rate Randall A+++++

I was so pleased with the work Randall the technician did. He was on time, pleasant, professional…read moreand fixed the problem. Also, his pricing was very fair. I will use them again.

Jeremiah of Handy Home Services helped us replace an exhaust fan motor and we were very pleased…read morewith his service! He communicated well with us, responded quickly to our online request, and he efficiently replaced the fan motor. AND he cleaned up afterwards - you couldn't even tell anyone had been there! We will definitely be return customers - THANK YOU, Jeremiah.

Waiting to hire…read more Seems very professional and down to earth. will hire him if and when I get the dollars. Bad time right nw

Every time I've been there, they have been more than helpful!! They've…read more fixed several items and gave me advice on my questions over the years! Great fabric choices!

I brought my sewing machine in for cleaning. I was told the machine would be taken apart,…read moredegreased, cleaned and oiled. When I got it home it was obvious it had not been cleaned. The motor cover was coated with blook soot (it wiped off easily). I wiped soot off the motor and it was also under the motor. The machine looked the same as when I brought it in. I took pictures for proof. I called and complained and was told to bring it back. Why would I want to go back when such a poor job was done the first time? I do not recommend this shop for machine care!

Excellent appliance location, but best of all is the staff who are honest and genuinely helpful!…read moreThey assisted me with superb advice and options - including an option that worked for me, but did not result in a sale for them. Such trust is rare, and should be applauded. I would take their advice and guidance, and feel confident about any appliance purchase or service.

This company was terrible to work with. The service repair individual was not real clean clothing…read morewise, did not have any covid 19 protection, ie face mask, protective shoe coverings, etc. The office manager, Tom, was extremely rude, disrespectful, and condescending. Went so far as to call my mother a liar. I would never work with this company again.

We've been using these guys for 17 years. They are always Jonnie-on-the-spot for service calls…read more In the summer, when the A/C goes out 3 hours before a huge event is taking place at your home can be REALLY stressful. Appliance Tech found time in their busy schedule to come over and diagnose the problem. Not just pull and replace but they actually found a simple bad capacitor in the A/C motor outside and replaced it. That's what we really like about Appliance Tech; they analyze and repair. Not "pull & replace" like so many others do. Keep up the good work gang!

I had an appointment made through Best Buy for a repair on a gas oven that was emitting carbon…read moremonoxide gas. The appointment was for between 9-1 the next day. No body called or showed up, after I called (twice because of no answer - have to leave a message and wait for a call back) I received a return call saying they didn't realize I lived in Laurel -- it's clear in the address -- they needed to reschedule. Fine, my next appointment was for a week later. The night before my appointment, I got a call at 9:00 PM to let me know that the repairman was sick and I'd need to (again) reschedule. OK, but they couldn't make the appointment any sooner than another week out. In my opinion, two plus weeks is too long to have to wait for a repair person when there is a serious problem. I told this to Pam (lady on the phone) and she said she realized my issue but had to push everyone back a week. The reason that I am giving 2 stars as opposed to 1, is that I am not waiting another week, I am taking my business elsewhere, so I don't know how good the actual repair part of this business is - but based on my experience this time I will never find out either.

I was so distraught one day when I couldn't figure out something on my laptop screen. I live 2…read morehours away from Billings so it's not just hopping in the vehicle and coming in. I called and a very knowledgeable and patient lady verbally walked me through resolving my problem. No charge? What? That is unheard of. I have trusted The Billings Tech Guys for years. I will not go anywhere else.

I took my computer in for repairs, and the first thing they asked was how much I wanted to pay--not…read moreto check what was wrong or give me a quote. Later, they called to say several major components were bad, so I replaced them with new high-end parts. A week later, they claimed another major component had failed. It seems they either don't know what they're doing and aren't testing the machine properly and are throwing my parts at it, hoping it turns on eventually, or they saw me as an easy target to charge hundreds of dollars just to get my non-working computer back.

I was in need of a replacement burner for my stovetop. Hard to find sometimes and I had bought the…read morewrong adapter type in town. They were able to look up from the numbers on stove and order a replacement! Only took 2-3 days to come in, and Viola!! My stove works again.

Don't do business with these guys! I bought a used washer off of CL and decided to have it looked…read moreat because the machine vibrated a little more than usual during the spin cycle and the washer tub tilted slightly to one side. Even though I am a woman, I have experience making small appliance repairs, but in this instance, I thought it would be best to have an "expert" take a look this time. When I first brought the washer in to REC, the repairman advised me the front washer's legs and clutch needed to be replaced and one of the plastic skid plates had fallen/worn off. And since the machine was a bit dirty inside the tub (calcium deposits and laundry soap scum), he said he would clean it all up too! He quoted me $50/for looking at it, $50/for a clutch, $45/labor and no charge for the skid plate and cleaning; for a total of $145. Two days later I received a call from a second REC repairman stating he was taking over the job and wanted to know what I needed done to the machine. I went over repairman #1's recommendations with him, but also let him know I really didn't think the clutch was bad. He agreed, and said he would make sure there weren't other issues causing the vibration. Four days later I drove over to pick up the washer. The manager informed me there was a third repairman working on my machine and that it wasn't ready to be picked up. I didn't think much of it and said to call me when it was ready. As I started to leave, the third repairman appeared and said the machine was fixed and ready to go. He said the only repair needed was the skid plate replacement. He charged me $50 for looking at it, $45/labor, and $20/for the skid plate; totaling $115. After paying, I questioned repairman #3 about the vibration and why he didn't replace the legs, he stated emphatically:"All machines with agitators vibrate and there's nothing you can do about it!"..."and we don't have any replacement legs." What the what? An appliance repair shop that doesn't carry common parts??? In response to his arrogance, I stated "the machine vibrated much more than normal; like it shook the entire house." Impatiently, he retorted; "listen, these types of machines vibrate and there's nothin' you can do about it!" Then, I asked if he at least had a spare leg pin for the front leg since it was missing. He looked around the shop, but couldn't locate one. Instead he improvised and inserted a cotter pin and said that should do it. When I questioned him about the safety and longevity of using a cotter pin, he became frustrated and looked at me like I was some dumb women who didn't know what she was talking about. Then I asked if he cleaned the inside of the machine. He said, "ya, of course I did"..but he was untruthful because the filth was visible. As you can guess, I felt cheated and insulted. After loading the machine, I quickly made my exit...NEVER to return. FYI the skid plates are actually called washer base pads or wear pads, which Sears sells for $14 for a set of three and the legs cost $5.00 for a set of two; including the pins. Update: I forgot to add they lost the washing machine fill hoses and didn't offer to replace.