I just would like to say that Beatrice is amazing! Loved the way she made my braids so perfect…read moreand beautiful for the Burningman. Also she was able to accommodate last min in her schedule... I really appreciate it. Thank you Beatrice, you are the best !!!!!!

They don't answer there phone how can I schedule an appointment? The number in the business card…read moreand here is the same and have not been able to get in contact with a worker

Nice supply house . Clean very orderly and easy to navigate. The staff is helpful and friendly. The…read moreproducts are good quality and price friendly. I recommend this store. Great value.

Hair styled by Gustavo It came out beautiful and she received many compliments! Thank youread more

Kryolan's Halloween Bash!…read more Food, Drink and Makeup.... Thank you Katie for helping with some FX Makeup for my kit. So much fun!

A makeup artist I know suggested Kryolan when I described a crazy halloween costume idea in which I…read morewanted to be hologram princess leia to accompany my Darth Vader daughter. I needed like a blue pigment effect for my skin. I stopped in and the super friendly staff offered to help me right away. They made me feel like I wasn't nuts and were really excited to help make my idea come to life. They suggested a few options all of which were exactly what I was looking for and gave me the pros and cons of each so I could decide. They also gave me advice on how to to apply and we did some mini demos on my hand. Everything was affordable and worked exactly as expected. Will definitely be back!

They did a wonderful job! They were very gentle for those who are tender headed and they have great…read moreprices for styles that are typically more expensive in San Francisco

I believe that this shop is a front for scammers. Someone used this address to scam me out of $120…read moreunder the guise of booking a braiding appointment.

Late review 5/24/24: I booked online and paid the small deposit. The night before the appointment…read morethe braider texted me saying she can't make the appointment but that she will have someone to cover my appointment.The day of I show up at 1pm to a closed & empty shop. I wait about 10 min, text the original braider and she does not respond. So I texted Brandi who did my hair the first time, she responded right away that she had no availability. About an hour into waiting (back at my car) I texted the braider who was supposed to cover. She responds & says shes unavailable until later that day around 6-6:30pm. I show up at that time discussed above, the shop was open and many people were being serviced. The braider said she would be with me soon, She was eating her food. After about 10 min she took me and started, she worked fast and I loved the results. She did exactly the picture I gave for reference and once we started she was pleasant & kind (besides the 20 mins on the phone). They are not super professional or timely at all but they do amazing braids at an affordable price. I will likely return since its close enough to my location here in SF. With some improvement this could be a fabulous shop. The community needs this place to succeed. 3.5/5 Service requested 4/5 Quality 3/5 Vibe 3/5 Costumer service

I really wanted to love my hair--but unfortunately, that wasn't the case. I got my hair done last…read moreThursday, and since then, I've had to return to the salon once--and my hair still looks bad. I came in excited to get a cute, boho bob for summer. I booked with a stylist who had availability and is also the owner's daughter, Breana , so I felt confident she could deliver the look I wanted. The appointment started off well, and we had a nice time. But toward the end--especially around the front perimeter of my hair--it felt rushed. I assumed the curls would fall into place, and initially, the style looked nice. But within two days, the entire back row of braids unraveled. I reached out to the stylist, and she told me that shouldn't have happened but offered to fix it. We agreed to meet again on Tuesday at 1 PM. I brought two friends with me to make sure everything was handled properly, but the stylist showed up 15 minutes late and reminded me she was squeezing me in and pushing back other appointments to accommodate me. She fixed the back row, but as I pointed out other braids that were unraveling, she just redipped them in hot water--no technique or method to actually secure them--and unsurprisingly, they came undone again. More braids in the front and on the sides started unraveling in the following days. I've seen this style done well on short hair, with proper techniques to secure it. That wasn't done here. At one point, I was also nearly burned with hot water, which added to the discomfort. When I was leaving, I asked the stylist if she could fix the braids in the front that were already coming loose. She told me she had another appointment and could not accommodate me. Instead, she referred me to her mother, the salon owner, for any further help. What made things worse was that I was repeatedly blamed for the issues because I asked for short hair--something very common with boho bob styles. If the stylist didn't feel confident doing it, she could have just declined the request rather than doing it poorly and shifting the blame onto me. Even after one return visit, my hair still looked bad. I had tipped after the first appointment because it looked decent at first, but I expected better quality and service when I came back. I reached out to the owner and asked for a 40% refund of the $255 I paid (including tip) so I could get it redone elsewhere. Instead, I was told my only options were to go to court or let her redo my hair--but by then, I didn't feel comfortable or safe returning. I also felt gaslit--like the situation was somehow my fault--when in reality, stylists with proper technique can do this style correctly. I don't like leaving negative reviews, but I think it's important to be honest. For the money I spent, I expected professional work and lasting results--not to spend over a week dealing with unraveling braids and no resolution. I won't be returning, and I hope this helps others make an informed choice.

I couldn't love the store more! We wandered in and each one of us found something adorable. The…read moreclothes are so cute, the prices were great and the staff was so helpful and kind - they even threw in a headband with our purchase. I'll definitely be back and couldn't recommend this store more.

We enjoyed the ambiance of the store. Vicky was really patient and helpful to help me pick out the…read moreitems. Great selection of seasonal items too

I haven't had my hair done by these ladies in a lifetime but I still think fondly of the time that…read moreI used to get my hair cut and dyed by them. I remember it feeling like ladies' barber shop. Chill and local, good chat but no BS. I hope y'all are doing well and that you know how awesome you are, Angie and Martha, the Hairs Angels!

Both Martha and Angie were very nice, had great advice for sightseeing and were good company. My…read moreblowout turned out wonderfully and was super affordable!

I booked a 2:00pm loc maintenance service. The service was listed at $150 and I had to pay $112…read moredeposit through Booksy to confirm the appointment. I called the salon to make sure they had received the appointment and the person who answered asked for me to arrive at 4:00pm instead of 2:00pm. I adjusted my schedule and arrived at 4:00pm. When I arrived both women were busy braiding other customer's hair, and they both had recently started on other customers so they had a while to go until they were available to do my hair . So I waited for 2 hours for them to wash my hair. The lady washed and twisted my hair. She did an okay job. When she was done she said the wash was $80 and the retwist was $150. She charged me a total of $230. She said she never received the deposit, which I don't believe because the money was removed from my bank account. Even when I showed her in my bank app that the money was removed she said she never received it. What a scam! Every other salon that I have ever been to includes a wash with a retwist except this place. Nowhere on their website does it indicate that it costs $80 for them to wash someone's hair. This place is a complete and total rip off! They are dishonest and had absolutely no regard for my time. Now I'll have to file a dispute with my bank to receive my $112 deposit back that they claim they didn't receive. Never again will I patronize this "business". You have been duly warned. I would give it 0/5 stars of I could but I had to give 1 star just to leave the review.

It's time for me to update my review. I've been coming to L'Elegance since 2014. Just recently I…read moremade the mistake of trying to use another braider in Oakland who canceled last minute due to a medical emergency she had. While in Oakland, I called Martine. She immediately called me back. I explained that I would be traveling the following week and I desperately needed my hair done. What did Martine do? She penciled me in for an appointment the following day. I was so grateful. Eva at L'Elegance twisted my hair earlier this year right before I had my baby, and she twisted my hair this time, too. I've decided that I will never go and seek out someone else to do my hair. Marine has a team of braiders who are efficient, professional, and prompt. Thank you!