All Aboard provided exceptional customer service during my business trip to San Francisco!…read more Aaliyah and everyone I spoke to -- from the customer service team to the driver, went over and beyond to accommodate my pickup despite several changes in my travel schedule. We plan on using them over and over again. It was outstanding customer service from the beginning. Thank you.

Ten of us needed transport out to Bodega Bay for a fabulous party. We had the best experience-the…read moreSprinter was immaculate, our driver, Mike, is a wonderful guy and communication with both Mike and the Mother Ship was great! Highly recommend! Will use again.

Excellent wine tour with our tour guide Joe. He gave us a…read morevery informative history of the area, and we stopped at interesting places along the way to Wine country. Great strawberries on way. We will be back!

I had the pleasure of utilizing the services of this company last August (2021) during my…read morebachelorette trip from Texas to Napa Valley. It was the first time for the majority of those in my party and we enjoyed every part of it. The owner, Elie was awesome!! He was engaging and passionate about what he does, plus he did most of the planning (in conjunction)with my MOH so everything ran smoothly. I unfortunately had a horrible injury during the bike tour and broke my ankle in 3 places, so didn't fully take in every aspect of the tour, but I experienced enough to give it 5 stars. Especially considering the fact that I was transported 30 or so minutes away from the vineyards we were about to visit & Elie went out of his way to come pick me up from the hospital after I was discharged so I could rejoin my group and take advantage of the remainder of the tour. If that's NOT great customer service...I don't know what is!‍ If Napa/San Francisco are on your list of destinations to visit...definitely look him up!!

Frisco limo was the perfect party bus for a group of 10 friends spending the day in Napa! Our…read moredriver was extremely accommodating and friendly. He picked us up in San Francisco, drove us out to 2 wineries in the Saint Helena area and a stop for lunch, and then back to the city. The bus was super comfortable and included champagne glasses, ice, and an aux cord to play music. It made our day so much more fun and efficient not having to call Ubers. Highly recommend Frisco Limo and Theo!

They answered right away and I will be getting a quote in a few minutes very prompt hopefully they…read morecan provide the service I need

Our Vantigo Tour with Chad was the BEST way to spend our first day in SF! We hit all the hot spots…read morewhich gave us a better lay-of-the land for the remainder of our trip. The VW bus Lillie is a fully restored gem. The tour was a great mix of history, pop culture and humor all told by a life long local. Highly recommend and would even do it again!!!

Chad(the driver/tour guide) and Harvey(the blue VW Bus) were exceptional hosts. They both…read morecheerfully drove us around the beautiful city of San Francisco. It was a great experience for my family as we got to see and learn so much more than we would have with a big tour company(think double decker hop on/off). I truly felt like a local for the morning. Hands down the best tour in SF. Highly recommend for a family or anyone looking for a more intimate tour experience. Definitely worth a repeat on our next SF adventure!

We booked a limo through this company for my daughter's 11th birthday scavenger hunt around San…read moreFrancisco with 8 friends. We reserved it a month in advance for 1:30-5:30pm and were instructed to pay in full via Zelle to hold the reservation. The week of the event, I followed up with Reese to confirm everything was set. He replied that we were "all set." On the day of the party, all of the girls had arrived by 1:15pm and were excitedly waiting by the window for the limo. By 1:37pm, there was still no limo and no communication from Reese. My daughter kept asking, "Is the limo coming?" and was trying hard not to cry. At 2:02pm, after waiting over 30 minutes with zero updates, we decided to move to Plan B and drive the girls ourselves. Just as we were walking out the door, a limo finally pulled up. The driver explained there had been car trouble and that he had been called in last minute as a backup. Unfortunately, the limo itself was in very poor condition: no AC, some windows didn't work, no music system at all (we had to grab a portable speaker), and a broken seatbelt alarm that dinged nonstop the entire ride. Most disappointing of all, Reese never contacted us afterward -- no apology, no explanation, and no partial refund. Completely ghosted. This was an incredibly stressful experience on an important day for our daughter, and I truly hope no other family has to deal with this on their child's birthday (or any event).

If you're looking for a company that understands customer service, this is not it…read more We booked a full-day Napa Valley tour for 10 people, departing from San Francisco on a Sunday last month. Unfortunately, the experience was stressful from the start. After booking, communication was extremely poor. Email responses were slow, often taking days. We became concerned after reading Yelp reviews mentioning no-shows, lateness, and poor service, and sadly, those concerns proved valid. Even receiving something as basic as our payment receipt, especially since they don't accept credit cards, took over a week. Confirming our itinerary and driver details also required repeated follow-up and wasn't finalized until just days before the trip. We clearly communicated that punctuality was critical because we had prepaid tours and luncheon reservations at a winery. When we finally spoke with the owner, we were assured everything would be fine. It wasn't. Our scheduled pickup time was 10:00 AM. By 10:15, no one had arrived. Calls to both the owner and driver went unanswered. By 10:30, with no communication at all, our group was understandably very worried. Eventually, we tracked down an assistant who had previously sent our receipt. She answered, apologized, and promised to investigate. The driver later called and said he'd arrive in 10-15 minutes. That turned into another 30+ minutes, followed by additional delays. In total, the driver arrived about 90 minutes late. As a result, we missed our first winery stop entirely. What was most frustrating was not just the lateness, but the complete lack of proactive communication. No warning. No ETA updates. No accountability. We were simply left waiting and wondering if anyone was coming at all. If your plans depend on reliability, professionalism, and being on time, I strongly recommend looking elsewhere. This company caused unnecessary stress and significantly disrupted what should have been a special day.

This was the 2nd time that I've booked a wine bus service with eXtraordinary Tour Services. Both…read moretimes we've received excellent and accommodating services. We booked a party style bus for a group of 7 to Kenwood from the Marina. Our driver Paula was a star and we really appreciate the above & beyond service. Each time we've known which wineries we wanted to book but if you do not know, Dean was ready to make recommendations each time. I would recommend booking with Dean as you will not be disappointed!

Excellent experience. Dean was communicative, responsive, flexible, and easy to work with. The…read moredriver showed up early and was also communicative. I would definitely recommend.

Caio was a great guide! This tour was one of my favorite parts of our trip! Saw all the things that…read morea big bus can't do and it was as so fun!

Jim the driver gave an enthusiastic, fact and lore filled tour of San Francisco - complete with a…read morefew trivia musical challenges! Super interesting to learn about San Francisco Super fun to ride around in an old VW van! Jim and his anecdotes made the tour extra fun

We've used them multiple times. Our company also has used them. Friends too. Responsible,…read moretrustworthy, safe and clean cars everytime. Highly recommend. From the airport to the wine country to Santa Cruz back to San Francisco. Top notch transposition and Limo's Always perfect start to finish.

Very good service. Driver was on time, courteous, professional, friendly, calm, and just great. The…read morelarge limo van was spacious and clean.

Andre delivered an experience beyond our wildest expectations! We happened across him in Napa via…read moreUber Black SUV and had phenomenal experience with him. We arranged for him to give us a chartered, private tour the following day and we learned far more than we would have otherwise, but best of all we got the inside scoop on the SF Bay Area! Factor in the treats and charging cables, and we are trying to figure out how to relocate him to work for us full-time!

Super nice guy. Great amenities in the car. He had waters, chargers and snacks in the car.read more

Excellent driving company!!! I hired a different limo/driving service for my wedding last year, and…read moreit was not a good experience, so I was a little nervous going through this process again for my birthday. Napa Sonoma Wine Tasting Driver absolutely exceeded my expectations, and I wished I had hired them for my wedding! The booking process was seamless and transparent. I appreciate how much they communicated with me to confirm the itinerary and sent reminders leading up to the day. We booked an SUV for the day, and the car was in pristine condition and perfect for our group of 6. Our driver, Tony, was very professional and went above and beyond to make our day comfortable and easy. He was punctual, responsive, and safe as he took us to our many destinations for the day. All of this amazing service came at a very reasonable and competitive price. I 1000% recommend hiring Napa Sonoma Wine Tasting Driver for any of your limo/driving needs! We'll definitely be using them again.

A late review from our wedding last year! We used Napa Sonoma Wine Tasting Driver for shuttling…read moreabout 50 guests and they were fantastic. Everything ran on time even with multiple stops throughout the day, which was our biggest worry with that many people to coordinate. We shopped around quite a bit for shuttle services and they had the best rates for our group size. But what really impressed us was how flexible they were when we needed to make some last-minute changes to timing and pickup spots. They could have been difficult about billing adjustments but really went out of their way to make sure we were happy. It's clear they actually care about taking care of their customers, not just getting through the job. Made one less thing for us to stress about on an already busy day. Would definitely use them again and recommend to anyone needing reliable transportation in the area