Great company! Went above and beyond to make sure the job was done well and that the job was done…read moreright. They took extra care not to damage our yard and to put everything back as close as they could given all the work that needed done. Chris and his team were fantastic. Highly recommend!!

Just bought a house and Jake came out to quote me for an egress window in the basement. He caught a…read morestructural issue I wasn't aware of that. The sellers had covered with furniture when we did our inspection. He was able to give me a quote super quick and told me exactly what I needed to do to fix it. They're a little higher in price than some people, but they seemed very knowledgeable and thorough

We were contacted by a manager after leaving our review. They were apologetic and heard us out on…read moreour concerns. A follow-up was ultimately scheduled and we were promised this person would be more competent. Two area managers showed up and fit the bill. They did a thorough job with the benchmarking and took the time to answer questions, restoring the peace of mind we originally set out to purchase.

Ohio Basement Authority sent a most professional service representative, Nathan, to my home today…read more Nathan quickly repaired a loose gutter installed in a pipe belonging to my system, and inspected the system in my house. Everything was A-okay! He showed me photos of everything he inspected. I had never seen the inside of the pump well before, very interesting! He answered all my questions My system and backup battery passed the test! It's such a value when you get what you need from a Service Representative!

Absolutely fantastic experience with Steve (for the estimate) and Patrick and his crew (for the…read morework). I had interior waterproofing done in my basement -- I live in my basement. The before and after videos speak for themselves (wish I could post them!). They did all this in 1 DAY! They left the house almost as they found it, only a slight dusting, like you do weekly. I was surprised, amazed, pleased, and every other positive emotion you can think of. The price was a third of the other guy, Steve gave great info during his quote, really putting me at ease. Patrick and his crew arrived on time, did awesome work, and left barely a footprint. I cannot say enough about JD/Engineered.

Engineered Waterproofing waterproofed my basement last year and it was one of the best experiences…read moreI've had with a contractor. My basement is dry! Glad to have the peace of mind that their system provides. They truly take care in their work and provide a great service.

Upfront & truthful about the project, no bull and did a great job resealing our driveway. Even had…read moresome great conversation about bowling which my mother loves.

From the owner: Expert Waterproofing & Construction Services You Can Trust…read more Looking for reliable, high-quality exterior and structural solutions? We specialize in: Waterproofing & Drainage – Protect your property from water damage with proven solutions. Excavation & Foundation Repairs – Safe, efficient digging and solid foundation restoration. Concrete & Masonry Work – Durable, professional finishes built to last. Asphalt Paving & Sealcoating – Smooth, long-lasting surfaces for driveways and parking lots. Tuckpointing – Restore the strength and beauty of your brickwork. With years of hands-on experience and a commitment to craftsmanship, we deliver long-term results and peace of mind. Whether it’s a small repair or a large-scale project, we're the team to call. Contact us today for a free estimate!

Work was good . Was a lot of playing around. Workers got complacent. Did not check the working…read morecapabilities of the sump pumps in the crocks they put in. I got up the morning after and was water in my basement again. Spent 13000.00 they finished and I have water in my basement again . I called complain. Get a call 3 hours after they open and say we will come out and fix it. I said you should have done your job when you were here. You don't have a check list ? I said I fixed your screw up already wasn't waiting for more water in my basement. They added drain pipes into the crocks and reinstalled my sump pumps without checking to see it everything worked. The drain pipes they added held my floats down and not letting the pumps to turn on . Was not happy .

I just had yearly maintenance done today on my pumps by pioneer basement/geek…read moreservice techs Fredo and Rick. Awesome job guys. They were very professional and courteous. I highly recommend Pioneer Basement and their techs.

My initial experience with Ed was great but I'm starting to worry about the promises made. I…read morethought the scheduling issues over the holidays in December 2024 were just holiday based. But now I'm just being ignored. I paid in full for the work done $6500 with a promise that once I paid it off, I would get the structural engineer report that would state the wall bowing was fixed. I'm wanting to sell the house and still don't have this report 4 months after paying in full. My calls and texts get ignored. Promises aren't being fulfilled. I'm afraid to email him because his website was hacked last year and someone tried to extort money from me as well.

I contacted Premier in July of 2023, Chris Watson was our sales representative and installer. He…read morewas very nice, friendly we were able to negotiate a fair price and he did a really nice job. The warranty is life of the home, 100% covered at no additional cost. A little less than 2 years later I started seeing new cracks forming, some in new places and some where the carbon fiber was installed. I only noticed because I was having additional work done to the home so I was taking the time to look over things. I had the foundation inspected by 3 other companies who all said the carbon fiber strips were installed incorrectly. I did a national search for carbon fiber installation and Premier was the only one I could find that installed them by gluing them into place instead of bolting the top to the sill plate and the bottom to the footer. I called Premier and Chris answered the phone and came out the next day to look at the issues. Our interaction was good! We chatted about the house, he noticed our improvements, we complemented each other's beards, all was good! I showed him the trouble areas and he said that the new areas are out of their range of work because no strips were put on those walls and that wouldn't be covered. I kind of felt like that was a loop-hole out of a warranty but fine. I asked about the installation and he assured me that it is indeed correct and another local company does it the same way. I said OK and we moved on. He did offer a solution of installing an anchor at no charge and would periodically stop by to tighten it. I said we would think about it and give him a call. Here is where the review drops. About 20 minutes after Chris left, his boss and owner Ed calls yelling at me. Absolutely bitching that I had the nerve to complain. That I was questioning their work and every other company but his was "scum". He was incredibly rude, constantly interrupted and talked over me. Then said he was going to fire Chris because it's now his fault. I strongly voiced my opinion against those actions, I would not want anyone to loose their job, especially without warrant. After arguing with him he decided he would come out and inspect. He'll be here in 2 days. I'll update this post when he does. Right now I would stay away from this company, the owner clearly has issues if he is going to yell at customers with concerns. UPDATE: Ed came out and immediately put the blame on the way the house was built. Bragged about how he's been a Mason for many years, he is an absolute professional and my house was built wrong. (The house was built in 1958). I showed him the cracks and his response was "that's normal, that's not significant enough", I said it's been less than 2 years that this was installed and he said "soil moves so the walls will continue to shift". Which means your carbon fiber is installed incorrectly, unto he went off on another tangent. His solution was to cut out several blocks in the wall install rebar and repour the wall with a wall anchor in place. My wife was upstairs and started recording when she heard things getting loud and heated between us. I'll post the video if that's an option. He said he's never had a single complaint, that I'm his 1st customer to have any concerns. That's obviously not true. Not trying to add anymore fuel to the fire, but his eyes were bloodshot and he stated several times he had "cotton mouth". I suspect Marijuana, and while it is indeed legal here and maybe he uses it for his obvious anger issues, that is completely unprofessional. I'm not against the plant, but to show up at a paying customers house like that is not acceptable. He's lost my business and hopefully people read this before he steals your money too.

We had some concerns about cracks in the basement walls and called on OSW for a warranty…read moreinspection. Ron was great and flagged 5 specific areas his team would come out to repair. Service was scheduled a few months later and they came out on Oct. 21st to do the work. I was surprised there wasn't an excavator, but the four man crew dug out the ground with hand shovels. Didn't matter much, they installed their barriers, topped with their tar compound and filled the holes back up. They showed me what was going on and explained the what/why as they went and left me very pleased. It's been less than a month, but haven't had an issue yet. So far, happy to report I don't expect that to change much either. We would absolutely recommend them to our neighbors, friends and family.

My review is make sure you ask more questions. I got my crawlspace encapsulated. We talked about…read morean added benefit is radon not getting in if there is any. Also, that it would prevent the mold stuff getting into my furnace in the crawlspace. But, I did not hear that they don't encapsulate the interior walls and more importantly that they leave the inside part of the floor uncovered. Common sense is that if the entire floor is not covered there can still be mold and radon. I'm just disappointed in the service and a supervisor did come out and that this is how they do it.