Did a new roof in a very organized fashion. looks good…read more great communication with Charles. No pression for add on

Can't speak highly enough about this company. From the first call with Charles I knew this was…read moregoing to be the company I chose to do my roof, and they did not disappoint! They did an incredible job, finished in about a day and a half, cleaned up the area so well that I couldn't even tell they were there. I would 100% recommend this company to anyone in need of a roof! I look forward to working with the again in the future!

They completely trashed my garden. No one was there to answer, or even anyone in charge. They…read morekilled my garden flowers, stepped all over my plants to remove large pieces of asphalt and aluminum trimmings debris thrown from the roof. They destroyed a mature eight year old 5' high Hydrangea bush by my front door. Surprise surprise, as I am writing this, yet another large empty box of roofing material has just been thrown and falls right by my bedroom window. The video shows my broken Hydrangea being shoved with the rest of garbage they trashed my patio with. Shingles were hung over the trees, an awful site. This is unbelievably surreal and negative experience. I guess They pick up these men on the side of the road on the way to your home. No one to answer for what they do, no one cared. Do not waste your money.

After getting a few prices this company was not the Cheapest option but I hired them anyway. Glad I…read moredid. They were quick to reply and give an estimate. Afterwords, they were understanding and quick to add me to their busy schedule. The onsite team were professional and hard working. They did find additional work that was needed and requested that I review the added work with the added price. Glad I was there to see they were truthful and boy I'm glad I followed their advice. All said and done they serviced my home and were neat. The cleanup was also amazing. But please understand that all said and done no matter how clean and neat the service is there is and will be some minor things left behind. Like a nail or two maybe some unseen gutter clips. This is expected and I'm glad I hired this company. I strongly recommend them for your household needs. I'm certainly going to call them to see if they go into the city area for any work if my mom's house needs any repairs. It's worth it to ask.

During the severe storm on July 21, 2026, the rear room of my home sustained significant water…read moreintrusion due to a roofing failure. The volume of rainfall was so substantial that the gutters overflowed, allowing water to back up and penetrate the roof system. By the time I discovered the issue, there were approximately three inches of standing water on the floor. Fortunately, I only lost a few boxes of documents. My first instinct was to search Google for roofing contractors. I proceeded to call the companies that appeared in the search results. The first five calls were answered by AI systems rather than actual people. On the fifth call, I finally reached a live person, but it quickly became apparent that she lacked the experience to handle the use of a phone. so I ended the call. My sixth call was to Fairfield Roofing, and I only wish I had found them sooner. Had they ranked higher in the search results, I would have saved myself considerable time and frustration. The phone was answered immediately by a real person, Sal, the owner. I explained the situation, and without hesitation he said, "I'll be there tomorrow morning at 9:00." The next morning, Sal arrived exactly on time with his crew. After inspecting the roof, we discussed whether the damage could be repaired or whether a full roof replacement would be necessary. Rather than trying to sell me an entirely new roof, Sal proposed a repair solution that only someone with decades of experience would have identified. It was practical, cost-effective, and exactly what the situation required. As someone who owns multiple properties and routinely manages construction and renovation projects, I have a solid understanding of what constitutes fair pricing. Sal's proposal was more than reasonable. I told him he could get to work immediately and we sealed the deal with a handshake. Over the next six hours, his crew reframed a section of the roof, eliminated a problematic gutter configuration, tied the new construction seamlessly into the existing roof, installed the necessary copper flashing, waterproofed the entire area, and completed the shingle installation. The finished product is exceptional. You cannot tell where the original roof ends and the repair begins. More importantly, the leak has been eliminated. The entire experience reinforced something I believe many businesses have forgotten: customers want to deal with knowledgeable people, not automated phone systems. While Sal was working at my home, his phone rang constantly. He personally answered every call, addressed each customer's questions, and scheduled inspections--many within 24 hours. That level of accessibility and responsiveness is increasingly rare. I'm not suggesting every customer will receive service within 24 hours, especially during busy periods or after major storms. What I can say is that Sal clearly makes every reasonable effort to respond quickly and treat each customer with urgency and respect. Based on my experience, Fairfield Roofing has earned my business for future projects, and I would not hesitate to recommend them. If you're calling roofing companies and the first thing you encounter is an AI answering service, consider what that says about how the company prioritizes customer service. In my case, the contractor who answered the phone himself was the one who delivered exceptional workmanship, honest pricing, and outstanding service.

Did arrive quickly on my first call requesting an estimate, while I was at work, but did a repair…read moreand charged me $550 with no estimate or approval. Texted me a picture of guys on the roof after they had left. Would not give me an itemized invoice without me paying extra. Invoice I was emailed says, "for work done"! Repair didn't work and when he came back to "tar the valley at no charge", didn't actually do anything. Changed his story quite a bit but I have a text chain showing the original conversation. Not the company to choose of you want honest communication or any details. Became accusatory quickly. Not professional. "I don't know exactly what you're looking for. I mean I sent a photos with a few narrow holes that were there, and in the area that the nails were in and the method that was used to repair the holes if you're looking for something more for If you're looking for something more formal on letterhead, I could write a report on on the letterhead with the photos and be specific about exactly what method was used and everything to repair the holes but there's a $450 charge for that"

We have worked with Damien, Tim, and co for five plus years now, across most of our managed…read moreportfolio. They have done asphalt, cedar, EPDM and TPO roofs for us and every project has been a success. I would highly recommend and can attest to the work quality and the commitment of ownership for oversight. Please feel free to contact me as a reference, our firm manages approximately 300 properties throughout CT and so we have worked with the vast majority of the local contractor market - and Streamline is our go-to. Matt Felner President Felner Management matt@felnercorp.com 203.331.4770

Streamline has done multiple commercial and residential work in Fairfield. Most recently the new…read morecedar roof on the Sherman Green Gazebo.

They went above and beyond to clean up all the trash that my neighbor left in our backyard not only…read moredid they load it all in the truck and haul it out but they swept and cleaned up after.Very respectable nice guys I highly recommend them

I called them to fix a $30,000 project on my bathroom that another contractor messed up. They…read morefixed it up beautiful. Then because the mess went into my kitchen they also did my kitchen. Both areas feel larger, feel fresh and are beautiful. I am more than happy. The entire staff was great from the folks at the site to the office staff.

We engaged Preference Construction to replace our roof, and our experience with the owner, Steve,…read morewas outstanding from start to finish. He was thoughtful, responsive, and incredibly patient with our requests and (many) questions. We truly appreciated his attention to detail and the care he showed for our home; it genuinely felt as though he treated it like his own. Nothing was left unclear. Steve was onsite for most of the project, his crew was professional, respectful, and meticulous about cleanup each day. They answered our questions with patience and explained their process so we always knew what was happening and why. There was never room for misinterpretation, which we valued immensely. As his business continues to grow, we feel he would benefit from additional administrative support; a testament to how in-demand and well-regarded his work has become.

Had my homes roof replaced and detached garage roof replaced. Stevenson was professional, honest…read moreand provided The best pricing. The worker were punctual and worked efficiently. Job was completed in 3 days. Meticulous clean up after completion. Highly recommend this company for your roofing needs.

They did my gutters the same time as they did my roof what a great job! Highly recommend them.read more

Bob and his crew demonstrated exceptional professionalism, kept everything spotless, and treated…read moreeveryone with kindness as they worked diligently. Hiring Bob was undoubtedly the right choice--I absolutely love my new roof! Working with Bob and his team was a delightful experience, and I eagerly look forward to recommending them to others.

We were given a written proposal to fix our rear deck and front porch with everything explained,…read morethe contractor Guy Racine agreed on the price and (GUY) the contractor started work. 3/4 of the way finished the building Code inspector showed up on the Job site asking for a building permit, the Contractor Guy Racine said he didn't pull one. Over the next few days the Contractor tried to get us to pull the permit stating it would be a lot cheaper yet in the proposal it states that the contractor pulls the permit. I called the town and they advised me NOT to pull the permit as if I did it I'd be liable for a injuries or mishaps. Guy the contractor told me that the town was using scare tactics on me and that I should go ahead and pull the permit..I refused. Since, the Contractor wants to negotiate his price for more money. I met with the build inspector and he pointed out a lot of poor workmanship that GUY at Racine homes did and it will not meet Code standards. No Flashing on the rear deck or front porch, No 12 inch concrete footer at the bottom of the step on both set of step, they are just sitting on the dirt, no correct spacing on the Rear steps leading into the house. It has been weeks and within those weeks I have had no Contact from the Contractor and while we were not home, he came and removed all the building materials from the jobsite that I paid for to complete the job and took the front railings off the front porch. Unfortunately it has come to leaving a bad review but if it will help someone out from not getting taken advantage of, then it helped.

After a fire in our home, we worked with Racine Homes for our basement remediation -- and I can't…read moresay enough good things about the experience. Guy, Tucker, Joe, and Dan were incredible from start to finish. They were honest, dependable, and consistently showed up ready to work hard every single day. The craftsmanship was exceptional -- every detail was done with care and precision, and it's clear they take real pride in their work. Communication was seamless, and they went above and beyond to make the process stress-free for our family. One moment that really stood out: they surprised our kids with their own signed toolbelts -- such a thoughtful, personal touch that says everything about their character. If you want a team that delivers outstanding quality, integrity, and genuine kindness, look no further than Racine Homes. We couldn't recommend them more highly.