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    Tortora Home Improvement

    5.0 (3 reviews)
    Closed • 9:00 am - 11:00 pm

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    Hello, To make an appointment, you'll need to call the office at 860.595.2099 or 203.980.9245.… 

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    Fence Builders USA

    Fence Builders USA

    (16 reviews)

    I hired this company, through Home Depot, to put up a fence around my in ground pool. Upon…read morecompletion of this job, the following was discovered: 1) The workers took the dirt they removed for the fence posts and dumped it in my neighbors backyard. 2) During the installation the workers knocked over my propane heater,damaging it. 3) The workers left garbage, i.e. plastic bags, empty water bottles, in my yard. 4) The workers did a poor job of cleaning up pieces of fence and other items around the pool. If these had gone in the pool they would have ripped my liner. I did not discover these issues until after the workers left and my wife and I were looking over the site. I advised Home Depot on these issues and received no response at all. Upon receiving the follow up job rating request from Fence Builders I informed them of the issues. I explained each issue and provided pictures of the issues as well. By the time they responded my wife and I had already cleaned up a very unhappy neighbors yard, cleaned up the debris and garbage, and sent the heater out to be repaired. The response I finally received from them offered us a $100 Home Depot gift card for our "trouble". This amount did not even cover the cost to repair the heater and I advised them to keep their "generous" offer. This was their demonstration of their " superior customer service". I would recommend, if you do use them, check out the work area, your yard, and the neighbors yard, with a fine toothed comb before you sign off on the job and let the workers leave. The quality of the fence is good but, as for everything else, it was a very poor experience for us.

    Awful quality, awful customer service- even for small issues. Cheap material...Go elsewhere!!!read more

    Valley Roofing and Siding

    Valley Roofing and Siding

    (4 reviews)

    We planned to use a different roof contractor who was less expensive, but our 90 year old mother…read moreinsisted on using Valley Roofing and Siding. Not only was the quality and workmanship superior, the customer service was unparalleled! Paul estimated the job and his team arrived on schedule, two days later. The crew worked 12 hours days in some cases and completed the job on time in spite of a rain delay. In fact, our mother fell in the yard while the crew was installing the roof. Paul made sure that she was safely in her home and able to mange for herself before leaving her alone. That concern for a quality product and type of customer care is PRICELESS!! Thank you Valley Roofing, we wouldn't think of using anyone else!! Renee

    They did the roof on my house. I may as well flushed 7k down the toilet. The workers were 2…read morejuveniles and 1 adult, none of whom spoke English. I had broken and cracked sheathing which I pointed out before they started. They didn't replace any of the wood, just shingled over large gaps and rotten areas. The ridge vent looked like it was cut by a blind man, 6 inches wide down to 2 inches. They left the shingles overhanging 2 inches on the sides of the roof. They never touched the flashing over the garage. They nailed the aluminum trim from my siding into the roof at the end, ruining it. It wasn't nailed before and it's not supposed to be nailed. It all lifted up later. I paid extra to have the chimney cap repaired. The guy spent 20 minutes on that, just slathered new cement over the broken and cracked cap. The rain gutters were left jam packed with shingles, nails and debris. The owner seems nice but don't let this fool you. He acted like I was crazy when I questioned anything. They did end up replacing some of the broken sheathing after I complained. I believe they farmed out the work on my house although he claimed the adult had worked with him for years. All of the work done was shoddy and incompetent.

    Tortora Home Improvement - roofing - Updated September 2026

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