The staff customer service is awesome! I signed up online for a stay when I couldn't find anyone to…read morewatch my pup. I got a call the next day with details for my dogs stay. She answered all of my questions. I have so much comfort leaving my pup for a few days knowing he will be well taken care of. The communication was great as well as the follow up to my questions. Greatly appreciate it. Also we do classes here as well for training and it's been great to come and learn new things with my pup, bond with him and work on basic concepts for me and my pup to thrive and work on together. They have so much to offer and we've only scratched the surface so hopefully we ll learn more like their pool training soon in the near future.

Always friendly and pets are well taken care of...we have a high anxiety dog and have never had any…read moretrouble.

Fantastic veterinarian! As a lifelong pet owner who has experienced many vets...this clinic is the…read morebest!

Dr Devon and his staff are just amazing. loving human beings. My mastiff Baby needed extraction…read moresurgery on his k9 tooth. From the moment you step in you are greeted by such a loving crew. They truly care for animals and their owners. I've been to other veterinary hospitals and it's so clinical with no bedside manners. Mahalo to great people.

Have been a customer for few years, my dog had some kind of episode, problems standing and walking…read moreand they said they were booked up for the week. Had to go to another Vet. There has been other things, Worst Vet i have ever seen!!! Staff is not good.

I had to bring my dog Marley in on 9/12/23 because we took him running at beaver creek in Brandon…read moreSD and he ended up cutting his left front doggie pad off his foot. Dr Lisa was able to get him in and stitched back up very quickly. She was a savior to say the least. I do have to say that I wish I would have been introduced to her before they took him back but overall she was great. Thanks, Tammy Westhoff

We brought our leopard gecko in because he wasn't eating. The staff was friendly, non judgmental of…read moremy questions and so helpful! They kept him overnight for observation and care. Our gecko is doing great and I can't speak highly enough about the staff here! Thank you!

worst care by owner ( tom) alone. do not take or rely on this clinic for care unless you plan on…read morespending thousands of dollars, for a no call, promised by owners wife. and to add youv've been a client for almost 12 years. spent thousands of dollars, to be told they won't see you or your beloved pets again. deplorable!! if you have to make the horrid choice to euthanize 2 puppers, mocked by all staff i spoke too, and i attend the same church with the owner and family. if your wife can't keep her word, how is that my fault tom? real lutheran!!..... i have spent amazing amounts of money there, and had a 40 minute drive to be "local", as a parishioner. lots are "thrilled" with the care there. hint: none of my dogs would take a treat from tom, but one, once. speaks volumes! i know staff that have left for horrid reasons. shame on you tea vet clinic, tom renchler & your precious wife. can't wait to get better and see you in church!

I took my cat to get her bladder looked at to see if it was UTI or stones in the bladder. I was…read morewaiting in the room for over 30 minutes. The tech finally came in and acted like a used car salesman trying to upsell a blood work panel, which was unnecessary; when I declined, she just took my cat and walked out the door. I was not allowed to be present for the physical exam. I didn't see the veterinarian until after all the work was done. When the vet finally came in, she did not have any clue what breed my cat was, said they did not do the blood work, said she needed surgery and did not offer her any pain meds or anything. When I went to check out, the front desk gal was so rude and never answered my questions. They just told me about the dates when they had an opening for surgery, which I had to set up that day. I called Tea Clinic to cancel my appointment - Bonnie was the rudest person ever. It was like she was mad that I was going somewhere else, and when I asked her why I was charged for the pre-surgical blood work that never happened, she said she was just at the front desk today and had no idea, then put me on hold. When I asked her to transfer the x-ray and other documents they had for my cat, she rudely said, "If they want them, they have to call us." Which made no sense when they transferred it all over to my current vet. I will not go to a clinic for my animals if they want to lie about a blood work that never happened, don't offer my cat any pain meds when Dr. Ray said she was in pain, etc. All they look at is the $$$ they can take from people, and if the vet, Dr. Andrea Ray, had no clue of my cat's breed, why on God's green earth do you think I would trust you with her? She is my family, not a toy! They are the rudest vet clinic I have ever seen and don't care what you want to be done. They do what they feel and know you must pay for it. The entire staff needs to take a course on loving animals and respecting their owners. I highly recommend Sioux Falls clinics for much cheaper and better care. People have bad days, but when you are at work, don't take it out on a customer who wants what is best for their animals!

I haven't had to use emergency vet lately. but in the past when I have the staff and Dr have all…read morebeen great, very helpful and comforting.