Amazing kind, patient, and knowledgeable. You would be so lucky to have him as your doctor!read more

He will take care of you, quick to respond to any questions for medication requirement and test…read moreresults. Good in diagnostics and treatments. Plus he is caring and listens to patient's concerns.

palo alto medical / sutter is absolutely the best place and has the best dr anyone can have. what a…read morepleasure for me. she is very nice, friendly and professional ,and very detailed. has me on the road to recovery with my bp and eliminating one pill yahoo. thank you dr dhawan

I was a patient of Dr. Dhawan for many years. For the majority of that time, I was happy with her…read morepractice. Recently, however, I had a problem with her office staff that spiraled out of control. Apparently, her office was (and may still be) using a outsourced company to take some of her phone calls. It was more than just an answering service, however. The people from this service would provide information and pass along requests to the in-house office staff, unless they don't. I was prescribed medication that contained counter indications for my kidneys according to the literature. I decided to contact Dr. Dhawan's office on a Sunday and I expected to leave a message. Instead I got the outsourced service. I explained my concern and was told the Doctor would be informed and return my call. That never happened. I waited a couple of days and called back. No one in the "real" office staff had any knowledge of my first call. Some additional promises were were made and not kept. By Friday afternoon, I was pretty wound up. I called the office again trying to get some kind of timeframe for when I could get my simple question answered. That call did not go well, and I was irate; I'll own that. I just wanted to know how and when I could get my question answered. Dr. Dhawan's office assistant became upset and told me she didn't want to talk to me. Instead, she was going to put her manager on the phone. I later found out that her manager was not in the office. That sorta explains why I was placed on hold forever. I finally realized that twern't no one coming back. So, I hung up and called back. This time, I got the answering machine that I was expecting a week ago. Now, at this point, I had been screwed with for a week and it was 4:30 in the afternoon on a Friday. They weren't answering the phone and that meant another weekend before I could speak to anyone just to find out if and/or when I can get this simple question answered. So, I sat down and enjoyed a beer to relax. Haha! No, you know that's not what I did. I grabbed my car keys and drove down there. When I arrived, perma-hold chick was hiding in the treatment area. Another lady greeted me and kindly listened to my epic story. She apologized and promised to have Dr. Dhawan call me. The doctor did, in fact, call me probably the next day, but it was soon enough. The first thing she did was answer my question. She answered it a lot. Like, it was more or less a yes or no deal, and she spent fifteen minutes on this topic. I assume she was burning time so she would have an excuse to ignore the customer service problems that were definitely on my agenda. And yes, that's what was happening. I thanked her for the exceptional fifteen minute yes or no answer and told her I'd like to discuss the problems I had. She would have none of it. She began to berate me for being impatient. She then--and this is really good--accused me of placing myself as a higher priority than her Covid patients who were dying. What?! Umm, no. She has also mastered the art of talking at the same time as I did, never once giving me any opportunity to say anything. So, towards the end of this encounter, I knew I wasn't going to get anywhere and I shutdown. I politely let her finish saying crazy things and she ended the call. I doubt she knew anything about what actually happened or even when I first called. Her staff probably rallied to create a new narrative that omitted what they did and dialed up my hated of people dying from covid. Because that's just so who I am. It's too bad that no one will read this. There are like six reviews here or something. So listen: as far as I know, Dr. Dhawan is a good doctor. Everything else might be a ticking time bomb, but your mileage may, and almost certainly will, vary. Stay safe out there. And if you're on Lithium, get your blood work done regularly.

I have had type I diabetes and chronic kidney disease, along with a plethora of their associated…read moremedical complications, including quadruple bypass surgery, 4 stents, DB retinopathy and so many others throughout the past 32-52 years. I am now the recipient of my second kidney transplant. Through all of those years, tears, and fears, I have had the unequivocal honor and life saving privilege of having been saved repeatedly by one of the finest MDs to ever practice medicine, mentored by one of the most generous and compassionate men I have known. Dr Toby Gottheiner has persistently sought and acquired for me the safest, most appropriate, efficacious, successful and least burdensome treatment paths he could devise, while faced with extremely difficult and life threatening challenges. An additional unique perspective I can offer on Dr Gottheiner's extraordinary and exemplary care stems from the fact that not only have I been his patient, I have collaborated with him for the past 30 years as a nephrology dietitian. He treats all his patients as if it was an honor and privilege to provide and lead their healthcare. Dr Gottheiner played an integral role in obtaining me my job with Satellite Healthcare, not simply because he believed in me, which he did, but because he is dedicated to the rehabilitation of and best possible life for all the patients he serves. I can not count the number of times Toby Gottheiner has saved my life. I turned 60 years old 2 weeks ago. A birthday no one would ever logically or medically have predicted I would or could survive to celebrate. But here I am and it is primarily due to his infinite, limitless devotion to his patients and the steadfast diligence and determination with which he approaches medical complications or co morbidities as they arise, always with his patients best interest in mind and heart If you have chronic kidney disease, there is no better choice than Toby Gottheiner to direct your care.

I've met a lot of good doctors, but among good doctors Dr. Alvarez is an excellent doctor. When I…read moremet with him it was clear that he had taken the time to read my chart and really think about things before he even walked into the room. He was very clear and explained everything to me in ways I could understand, excellent bedside manner. Thankfully he had good news, he figured something out that your average non-nephrologist wouldn't and didn't understand. All around great guy. I look forward to working with him in the future.

At 17 dr alvarez made me feel unsafe and in pain during my kidney stone journey. I had to have a…read morestent put in after a kidney stone removal. After a couple of days it had to be removed.the stent removal process was painful, during the procedure, dr alvarez realized he was using TOO BIG of a scope up my urethra to remove the stent. He proceeded to RIP IT OUT, and tell me to stop crying. Im sorry but you should have a scope flushing water a size too big shoved up your urethra and see if you cry. No bedside manner, no sympathy, he was extremely condescending and it still goves me nightmares almost ten years later

REFUSED TO ANSWER MY QUESTIONS. I can't believe it. He should have his license revoked. He just…read moreflat out refused to answer me so the appointment was a complete waste of time. Also, he canceled me appointment because he assumed it was "unnecessary". I wouldn't have made it if it weren't necessary...and I called his office THREE TIMES to ask why he canncelled it, and I got NO RESPONSE. I actually had to make a formal complaint to the palo alot medical foundation. And I'm going to report him to the medical board. Shame on this asshole. I wish I could rate him negative one trillion. Now I'm stuck worrying thag I'm going to die, because he refused to answer my questions. BEYOND UNBELIEVABLE.

Dr. Siva has the best bedside manner of any physician that I have ever had in my 71 years on this…read moreplanet. He put me on hemodialysis at exactly the right time, when my uremia was worsening. When a medication caused side effects, he immediately took me off of it. Even after he retired and I was no longer his patient, he told me that I could call him if I felt depressed.

In some ways Dr. Soorooshian is very old school--and those ways are positive. She cares about her…read morepatients and takes time to explain things. I am very pleased with her care. She treats patients as human beings.

From the owner: When you access a Sutter Health network hospital, physician or medical specialist, you'll be…read moretapping into Northern California's premier care network for you and your family. As recognized leaders in cardiac care, women's and children's services, cancer care, orthopedics and advanced patient-safety technology, Sutter Health cares for more than 3 million people annually - sharing best practices, resources and a not-for-profit mission across the region for extraordinary clinical outcomes. With most insurance plans accepted, and many facilities offering same-day appointments, Sutter is your partner in health.