Nice place for my aunt to live. She enjoys it here. We spoke to some very friendly guests and…read morestaff. My aunt knows everyone and everyone knows her. Pictures and decorations are modern, interesting and creative. There is a patio in the center of the complex to allow residents to get some sunlight without being near traffic. The carpeting is clean and rugs are safe for residents and guests. I dislike walking into a facility and see rugs with the ends curled ready to have elderly trip and fall. There is a library room, game room, sitting and dining rooms. Very nice layout for residents.

Worst experience we have ever had. We chose this place for our parent partly because it was the…read moreonly Jewish community around the area. From the beginning we were very disappointed with the way the place was run. Our parent was bullied by another resident, and the management did not inform us and would not have, luckily we were told by other residents. The management dragged their feet and did very little to remedy the situation. Of course they did not want to ask the bullier to leave and lose that income. Very little attention paid to residents, very little response to family inquiries/complaints. The residence is badly in need of an overhaul. I hate to think what would happen in case of a fire or other emergency in case of evacuation. The so-called "afternoon tea" is leftover cake from the night before. In all the time my parent was there I met and talked to many residents and their families and no one said anything complimentary which makes me think the good reviews posted here are not genuine.

Be Well Senior Living truly feels like a place where people are treated with care and respect. The…read morestaff are kind, patient, and genuinely attentive, and the community itself is clean, comfortable, and welcoming. You can tell they really care about the residents and their well-being. It gives real peace of mind knowing your loved one is in such good hands.

What a pleasant relief!!!…read more After a truly disappointing and stressful experience at a "fancy" senior living community that took advantage of my mom and her health needs--starting us at one price and doubling it within a year--we finally found Be Well Board and Care in Sherman Oaks, and I cannot express enough what a blessing it's been. Unlike the other place, Be Well is a beautiful, exceptionally clean home with the most outstanding caregivers I've ever met. My mom has her own private room and bathroom, and the neighborhood is absolutely charming. From day one, Russ and Alina have been truly caring and made the transition as smooth as possible for both my mom and my brothers and me. At the "fancy" place, we dreaded every phone call because it was always another problem, another issue, another source of stress. At Be Well, it's the opposite--they call to share how well she's doing, not to create anxiety. I no longer live in constant worry. In the beginning, the transition was a little challenging--mom was confused and needed time to adjust. But caregiver Lisa, along with the rest of the team, showed such incredible patience and compassion, making the move peaceful for her. Now my mom absolutely loves it there, especially Lisa. Our entire family's quality of life has improved since placing our mom at Be Well. I finally feel like she is safe, happy, and truly cared for. I only wish we had found them sooner.

Where to start......My mother in law has been living at AvantGarde for 2 weeks - she has Dementia…read more(short term memory issues) and it was getting to the point where she needed not only care but stimulation. The staff here is amazing, they don't just do their jobs (and they do them well) they are all very kind, supportive and loving toward her. This is a woman who would not leave her apartment, slept until noon, getting her to get dressed was a big task but her nature is social. She was famous in her youth and a singer / dancer. I could not believe that she was up and out of her room (DRESSED) by 8am and didn't return until after 5PM on day 2. EVERY SINGLE DAY she is kept active, she's singing with the pianist, playing bingo, watching movies, doing arts and crafts AND they told me she was participating in the morning walk! One of the ladies there sent me a video of her singing with the pianist today - she is in her element. Her Doctor comes to her every month (more if she needed him). I was weary that they would not be able to get her out of her room and get her dressed. AvantGarde has surpassed my expectations. I can travel without worry, I can visit her without me being the caretaker, I can rest easy knowing she is having a great time and in loving, capable hands.

PLEASE STAY AWAY FROM THIS FACILITY!!!…read more I work near this facility and personally know several seniors who live here. Based on direct knowledge and firsthand accounts, I have serious concerns about how residents are being treated. One resident I know personally was not properly cared for after a fall. After that incident, she was reportedly not assisted with meals or monitored to ensure she ate for three days. Her room has flooded twice, and because of how often this happens, it reportedly smells of mold, which raises serious health concerns. After the second flood, she was abruptly dismissed from her room so it could be cleaned and was not allowed to gather her phone, shoes, or any personal belongings. She was sent out in the middle of December wearing only sandals and no sweater. This showed a complete lack of concern for her safety, comfort, or dignity. What is most disturbing is the lack of empathy. This is a facility entrusted with the care of vulnerable seniors, yet the focus appears to be convenience and profit rather than basic human compassion. PLEASE STAY AWAY FROM THIS FACILITY!!!! Please choose another place. No one's loved one deserves to be treated this way.

We moved Mom in just about a year ago and from the moment we toured Jackie's Hideaway until today,…read morewe have been really surprised with just how much we get with our residency. We used a placement service that identified JH for us. We had several tours of other homes that were all in the same Valley area, and all around the same cost. What immediately stood out were the owners and the team on site. All friendly, caring, truly kind people. Andrei, who gave us our tour, was friendly, so knowledgeable and totally honest. He even brought up previous ownership issues the facility had faced and other issues that as a business owner, he had learned through and made specific improvements to address any issues. The care team that is on site is just amazing. They cook all meals in the kitchens right there so you know your family member will be getting home cooked meals that are nutritious and delicious (do NOT visit during meal prep time or you WILL want a plate!) These ladies bring a smile to Mom's face when they engage and I can tell just how much Mom has enjoyed getting to know them. The facility is also lovely. There is ample space with really nicely sized private rooms and bathrooms. The homes are in lovely garden surroundings and I'm pretty sure Jackie's Hideaway has turned my Mom into a bird watcher!!! While touring facilities in searching for a spot, Jackie's Hideaway was the only location that didn't focus on the glitz and window dressing of the facility. At one spot, the owner only focused on how expensive all of the decor was and how my Mom would be surrounded with luxury. I needed my mom to be surrounded by care and people who were going to be there to help her and not let her worry for a single thing. My mom chooses to hang in her room, but other residents are usually in the TV room or enjoying the garden when it isn't too hot outside. This freedom to do what makes you most happy...as odd as it sounds...is a big plus in these types of facilities. Many spots do what is most convenient for the staff...NOT for the residents. Jackie's Hideaway does not take that route. We are SO thankful we found Jackie's Hideaway and know that their care has lifted anxiety and worry from Mom...and from us. We hope to be a long-term success story!!!

Priced at 9,000 a month when similar places are 6,000. We were dismayed by the owner's comments…read moreabout how much his staff was paid and how they deal with night time falls.

My mom had a stroke in 2021. My step dad and I took care of her until 2024 when her mobility became…read moreso compromised we just couldn't do it anymore. I wanted to find a place that was not an institutional warehouse of the elderly and thankfully found it at Be Well Senior Living on Varna Ave. They take wonderful care of her and we see her everyday as we try to keep her integrated in our family. She has a private room with a view of trees, roses and gardenias. Also, they cater to her special diet (no gluten or diary due to seizures) so I don't have to worry (this is a nightmare in other facilities). There are always at least 2 caregivers, sometimes 3 who are wonderful - patient and kind when my mom can be a handful at times. There is a maximum of 5 other residents so she can be social if she is so inclined. Russ & Elina are wonderful to work with! Through the entire process of finding my mom a suitable place, they were understanding, patient and answered all of my questions. They keep us informed of any changes or issues that arise and are fantastic resources for my mom. For example, my mom needed a haircut and they recommended Stacey Harris. She then became my mom's massage therapist and friend. Sometimes, my mom plays bingo with Elina's son, who is such a charming young man. If you find yourself in the unfortunate position of needing to find care for a loved one, Be Well Senior Living is the best you will find!

Dawna at City View Memory Care in Los Angeles has been instrumental in making the journey easier…read moreand smoother than we could have imagined, admitting my sister (who has Dementia.) She is smart, kind, caring, cheerful, and truly goes above and beyond to make sure that my sister is made comfortable and cared for and that my family and I feel confident our sister is in a safe and happy environment. The staff is all wonderful! Celia, Marcia, Avi, Mendy...and etc. all an excellent top-notch team working there.

My family's experience with CityView has been wonderful from day one. Placing my father into memory…read morecare was one of the hardest decisions we've ever made, but the quality of care here has given us incredible peace of mind. From the moment we met Dawna B., we knew we were in good hands - she was compassionate, professional, and walked us through every step with clarity and empathy. The entire team is attentive, warm, and truly cares about every resident's dignity and well-being. The staff consistently go above and beyond - they get to know each person individually, are responsive to needs and preferences, and always greet family and residents with a smile. My father's routine, grooming, meals, and engagement in activities have all been handled with genuine care. I'm so grateful to have found a community where my dad is happy, safe, and thriving. Thank you, CityView, for the exceptional care you provide!

How nice that you are reaching out - a year later! When I brought up these concerns at the time,…read moreno one cared. Now that you see there is a review posted, you suddenly want to resolve the matter. There is nothing to resolve. Your actions spoke for themselves. The excessive billing, the cold-hearted treatment, the utter disinterest in the concerns I voiced - I still recommend that families do not put their loved ones here.

This community was so clean when I visited, the residents all looked so happy and engaged. Others…read morein the area don't have that home and welcoming feeling.

Mom and Dads Retreat is a wonderful Board and Care. It definitely feels like home and my mother…read moreconsiders it hers. After my dad passed away I was forced to find a place for my mom. Unfortunately I work full time and mom needed 24 hour care. The 1st place she lived was OK but she was left alone in her room all the time and wound up breaking her arm in two places. I was not notified for 6 hours. It was run by a husband and wife team and the husband passed away and the wife could no longer keep it going. The second place my mom went was a Board and Care that did not make it through the pandemic. I contacted A Place for Mom and they told me all about Amy's Mom and Dads Retreat. The second I walked in I knew I had found a place for my mom to live that was not just a Board and Care but a cozy home. Amy the owner is amazingly kind, proficient, and loving. Her caring staff meets my mom's every need and I never have to worry about her there. She has friends, a beautiful room. and everything is spotless. Amy keeps me informed on anything and everything. My mom has been there for years and I have zero complaints. I highly recommend Mom and Dad's Retreat and would not want my mother to go anywhere else.

We cannot praise the high quality of care that my mother received at Mom and Dads Retreat. Amy and…read moreher staff showed incredible devotion, commitment and loving concern for my mother. She had a fall in June 2023 which caused her to require a higher level of care than she could get at her assisted living facility. We visited a dozen board and care facilities and Amy's stood out far above the rest. It was an easy choice and proved to be the right one in so many ways. It is truly a "home" because the caregivers really do treat the residents like family. The injury caused by the fall left my mother bedridden. This meant she needed a tremendous amount of physical care (e.g. she could not feed herself, bathe or go to the bathroom) which the caregivers at Amy's always provided with a smile. She also suffered a severe cognitive decline which, at times, caused her to be difficult or demanding. Again, her caregivers showed truly remarkable patience in dealing with her during this difficult time. Mom and Dads Retreat is the place to send your loved ones if you want them to be taken care of the way you would yourself.