Hugely overpriced. The caregivers are lovely and supportive but the management is detached and…read morerarely communicates. I left multiple messages for manager Brian and he never returned my calls. For more than 10K/month I would expect more respect. The house is clean but the residents are plopped in front of a TV for the entire day with no activities or social interaction. Not worth the cost.

When my partner needed a place to go to for recuperation and care, I was lucky enough to find…read moreRaya's Paradise. He has type 2 diabetes and cancer. He got the best care. Wonderful caregivers and excellent management. Really lucked out.

I went to visit a friend living in one of their facilities on LA Jolla in West Hollywood and was…read morepleasantly surprised at how friendly, clean and comfy it was. We were given a warm invite, the staff took our temp, and showed us to our friends room and we made ourselves at home for a good gossip n catch up. My friend is bed bound but has a large window overlooking the pretty garden and has plenty of room for her belongings. The staff came in periodically to check everything was ok, offered us drinks and laughed and joked around with our friend with genuine friendship. Our friend told us she had attended a garden party earlier in the month which she particularly enjoyed, and there do seem to be regular events and classes. I took a star off as my friend wanted to go out in the sunshine in a wheelchair but the hoist was broken so we stayed inside. Plus parking is a nightmare...street metered a bit of a walk away.

I felt the need to give a good review to Better Living and Care. I am actually an outside vendor…read morewho comes to these homes to provide on site oral health services and have been coming regularly for approximately 10 years now. The administration is beyond helpful and the staff is always on top of things. The residents are well taken care of and very happy. I go to many of these types of board and care homes and I'm always so impressed Better Living and Care. If I needed to house a loved one somewhere I'd feel confident to have them here!

I was referred to this facility by a family friend who had recently placed a family member in this…read morecommunity. My family friend had nothing but amazing things to say about this community, the staff, and the individuals who reside there! I had been looking for a place to move my mother into and Watermark Beverly Hills was the perfect fit. First off, Marissa (sales director) was absolutely reliable, accommodating, and personable! She made it so that my mother's move in was as easy as possible, and I am eternally grateful for that! In addition, each director of the facility personally came to my mother's room to greet her and welcome her to the community, which I thought was pretty unique (I have never seen that treatment in another facility). The staff at Watermark have been the most caring and attentive I have yet to see in an assisted living facility. Walking into the facility, you immediately feel a joyous energy due to the staff consistently being energetic and positive at all times during their shifts (working with smiles on their faces)! The community itself is extremely exclusive and thrives on providing high end care for each and every one of their residents. All I have to say is that I am extremely lucky and blessed to have found this place! If you are looking to put your family member in a facility that truly will treat them like family, choose Watermark Beverly Hills!!!!

What an amazing place! Clean, great activities, great food, amazing team. And the ED Jim Howland…read moreis knowledgeable and caring!

Let me start by saying our whole family has come to appreciate all that Rita has done to put our…read moreminds at rest. Also. I can relate to most of the previous reviews and agree. Our family member went through many years of depression due to a loss of a spouse resulting in sitting in front of TV on a day basis, which previously was the most active individual in their age group. We found a large assisted living place that in the beginning and saw some improvement, however within 7 months it got worse than before she left home. I hated to wake up and look at my phone because I was getting messages of falls, emergency hospital visits, and the list goes on. So, the family started having long conference calls every weekend on what to do? I decided to come to LA for about 5 days and find a place. I got a list of referrals and visited consistently some places more than once trying to make myself feel this is the right one. One day before leaving empty handed, I contacted Connections who set up an appointment with Rita the next morning before heading back home. Right off when you walk up to the property it looks like it is residential and blends nicely in the neighborhood, i.e. not big ugly signs. Next, you are greeted with Rita's smile, I am thinking please help us. She calm and warm. Her property inside and out is nicely maintained, and it was not overwhelming. I felt this was right. The sign for me was there, Rita had a spot and after the evaluation said the first thing is to get her eating. And a little over a month she is eating and smiling again, OK she does have her moments, but that has always been there. Still look at my phone first thing, but no messages except good ones. We were all prepared for the end, and Rita along with her group have put our family member what looks to be another chapter.

I was referred to Shalom Garden when my Mom when we were no longer able to care for her at home…read more The staff is VERY kind, incredibly thorough and provides an extraordinarily high level of care for the residents. It feels like a home with roommates rather than a care facility and from the daily activities to the fresh home cooked meals, they work very hard to provide a homey, caring environment. Every need is taken care of in a professional and kind manner from dressing to personal hygiene to getting in and out of bed. Special requests are catered for and I have never heard the word "no" come from the staff or owner. Making a decision for senior care is a difficult one, especially in cases of memory loss and the onset of dementia. Shalom Garden is a spotlessly clean, very professionally run, small care facility that has made it possible for me to sleep much better at night knowing that my Mom is receiving such a high level of care. Thank you Rita and Shalom Garden!

My mom was a resident in the Neighborhood, which is where family members with dementia live. She…read morelived at the Belmont for four years during which time we was cared for with love, kindness and enthusiasm from everyone who worked there. The staff, from the director to the Pals and the kitchen staff -- are so amazing. My mom just passed away last week, and I am writing this as a thank you to the many people who made my mom's life as pleasant as they could. My mother was a cantankerous Jewish woman from Brooklynn who always found things to complain about in life, and she never complained once about anything at the Belmont! I only have praise for Belmont Hollywood. I cannot recommend this place highly enough.

For the last couple weeks I've been touring facilities in search of a permanent home for my…read moregrandmother and so far this place stood out for a number of reasons. First, the staff were incredibly welcoming and kind. Second, the facility was impeccable--the rooms, hallways, bathrooms, dining room, etc. They were kind enough to offer us a meal which was phenomenal.

My family's experience with CityView has been wonderful from day one. Placing my father into memory…read morecare was one of the hardest decisions we've ever made, but the quality of care here has given us incredible peace of mind. From the moment we met Dawna B., we knew we were in good hands - she was compassionate, professional, and walked us through every step with clarity and empathy. The entire team is attentive, warm, and truly cares about every resident's dignity and well-being. The staff consistently go above and beyond - they get to know each person individually, are responsive to needs and preferences, and always greet family and residents with a smile. My father's routine, grooming, meals, and engagement in activities have all been handled with genuine care. I'm so grateful to have found a community where my dad is happy, safe, and thriving. Thank you, CityView, for the exceptional care you provide!

Dawna at City View Memory Care in Los Angeles has been instrumental in making the journey easier…read moreand smoother than we could have imagined, admitting my sister (who has Dementia.) She is smart, kind, caring, cheerful, and truly goes above and beyond to make sure that my sister is made comfortable and cared for and that my family and I feel confident our sister is in a safe and happy environment. The staff is all wonderful! Celia, Marcia, Avi, Mendy...and etc. all an excellent top-notch team working there.

Our hearts are full with gratitude. Our Dad could not have…read morefound a better home away from home. You and your team provided tender care, family like atmosphere and a deep concern for his well being for the past 1.5 years. He passed away last weekend with dignity and in peace.

I would like to thank Edith and her caregivers for the amazing compassionate care they have given…read moreour mother. This facility is clean, safe and the individual care is the best you can imagine for your loved one. We were so fortunate to have found this group of people who actually cared as if they were part of our family. This place is a blessing!! With great sincerity Donna A

Melrose Gardens was a perfect solution for my clients mother. Ben and the team there did…read moreeverything that I expected them to do and then some. That is not easy to achieve since I place older adults in communities like melrose Gardens. They treated my clients like they expected to be,, with respect, compassion and emphay. I was very pleased with their operation. Kenny Senior Living Advocates

In the past 4 years, Melrose Gardens has gone downhill. I see a high turnover of staff employees…read moreincluding caregivers and managers. They don't have activities like they used to. A couple of years ago they would have multiple activities for the resident's daily. The resident's were smiling and happy looking. Now, when I visit my friends, there's a group of residents that are placed in front of a TV in the entertainment room. They probably watch tv all day. It's really sad to see that they raised the resident's rent, but don't provide excellent service like they used to. I suggest looking for other places besides Melrose Gardens. It's a shame.

Review of Kennedy Care Center (Los Angeles)…read more My family had a disturbing experience at Kennedy Care Center involving my grandfather, who was sent there from Cedars-Sinai for short-term rehabilitation after a minor head injury. He was medically stable and walking when admitted, yet he was kept there for almost seven weeks against his clear wish to go home. A doctor's recommendation to stay in a facility is medical advice, not a legal order, and patients have the right to leave--even "against medical advice" (AMA). However, staff used "medical advice" as pressure to keep him there. The administrator tried to shame us for wanting to take him home, asking, "Why don't you care about medical advice?" instead of acknowledging that discharge is a patient right. During his stay, staff were rude and dismissive toward me. His health declined severely under their care: he entered walking, and by the time he finally got home, he was wheelchair-bound and too weak to stand. I hold a valid Power of Attorney for my grandfather, which Cedars-Sinai recognized without issue. Kennedy copied the POA but refused to honor it. Staff even assigned a "responsible party" to make decisions for him, claiming he lacked capacity without any proper assessment, which allowed them to override both his wishes and my legal authority. At one point, I attempted to take him home AMA, and staff refused and even threatened to call the police. Later, his doctor formally discharged him--I was present when the doctor completed the discharge in his office--but Kennedy still denied he was discharged and falsely claimed Adult Protective Services had blocked it. APS confirmed that wasn't true. This wasn't the first time. On a previous stay, Kennedy kept him nearly a month past his discharge date. From my experience, the delays appeared motivated by billing, not patient care. In my opinion, Kennedy Care Center showed disregard for patient rights, ignored a valid Power of Attorney, used intimidation tactics, and caused serious decline in my grandfather's health. No family should feel powerless in a place that's supposed to provide care and dignity. I cannot recommend this facility based on our experience.

I love it here the nursing is super nice and it's super clean…read more Food and snacks are deliy

Having to find a loved one an assisted living community is one the most important decision I've…read moreever had to make. After I toured 7 facilities, the decision was easy! The Garden of Palms. The facility is lovely, the residence were interacting with each other and enjoying various activities. My uncle's room is exactly as I hoped - a real bedroom & bathroom with a lil kitchenette. (Not hospital or rehab generic) While all I've mentioned above is important - the real reason we selected GOP, TEAM WORK MAKES THE DREAM WORK! The administrators, health, care and support staff are truly impressive. The director, Judah is fantastic. He is very knowledgeable, compassionate and KNOWS every resident. He has assembled a professional and personable team to run this facility like a clock! This team has gone above and beyond the call of duty to help with get my uncle settled in and provided updates to put my mind at ease. My uncle moved in last week (7-11-19) so stay tuned for updates.

My mom has been there for 5 years. She is amazingly happy. She was incredibly reluctant to give…read moreup her home and full independence but once she settled in, she really couldn't be happier. The staff do a great job keeping her healthy and well fed and entertained. It's truly an awesome place.