I've been bringing my dogs here for the past 2 years. Never had any issues or complaints. They do a good job and always do what I ask for. If they need to shave them down further due to excessive matting they will call first to notify me. I've taken my dogs to other places and when I pick them up I can tell they had a bad experience because they are jumpy and skittish for the next few days. I even got called once to pick up my one dog because she was having diarrhea from being too scared (at Petco). This has never once happened when picking them up from Shampooch. I will definitely continue to use Shampooch for all my doggie grooming needs! read more

I wanted to do business with them but the woman seemed uncertain about the prices. I said the dog is 70 pounds how much for a shampoo and nail trim? She couldn't give me an exact price. We know it's a large dog , a shampoo and nail trim how hard is that to give a price for goodness sakes read more

Excellent and consistent service and quality grooming. Pricing is reasonable and friendly staff.

Our malshi's come home happy, perfect clip, so soft and smelling good. Bow ties or bandanas too :-) Never had a single issue for 8 years. Rose, she's our favorite! Becca upfront, is always helpful & smiling every time. :-) read more

Shampooch Dog Spaw - Great haircut. And bandana. Cutest little guy. - Pet Groomers Near Me - Phoenix, Arizona

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If you want the best doggie groomer in Ahwatukee or surrounding areas, there is no doubt you want to have Rose as your doggie groomer. We have been going to her easily for 15 years and have followed her wherever she once in a while changes companies or locations. We have a Grey with brown eyes 80lb male Standard Grey Poodle named Remy. It's about time I write a review on her and today was the day. By all means give her a try and you will see the difference. Thanks Rose! Kevin and Gail read more

What a great doggy spa! Great styling for 4 dirty dogs! A do over for my dogs. Clean, bright. Not chaotic Iike some places. Happy Dogs!

While the haircut was fine the pricing/charging felt unethical. My dogs haircut was quoted at $65. When it came time to pay it was $65 plus an extra $10 for nail grinding(?) and $20 for the fact that dog has a skirt to cut. Apparently the base grooming is just using clippers? So $95 plus a credit card surcharge which is also annoying. The nail thing bothers me quite a bit as the groomer stated when I dropped off the dog that his nails were fine and didn't need anything. When I mentioned upon checkout that I wouldn't have authorized an extra charge for something he didn't need it wasn't removed but I was told they'd notate my account for the future. I have a terrier and have had this breed for 16 years with multiple dogs so hundreds of haircuts. This is the first time I've encountered a surcharge for the cut being something special. The place down the street I also use is $25 less for an equal cut. For those reasons I'm unlikely to return. read more

Did not have a great experience today. It took us weeks to get an appointment and 30 minutes into our appt. today we were told to pick up our cat and they were unable to groom her. Very disappointing. We had no issues last year. It seemed they were busy and didn't want to deal with our cat. Had they not put our cat in an enclosed space awaiting the groomer, she probably would have been fine. read more

Shampooch is amazing !! They execute stellar results on a consistent basis ! My two dog always looks so clean & pristine when they come home after receiving grooming services from Shampooch. I've been to other groomers in the area who weren't as effective so I'm really grateful for this place and their staff! I definitely recommend !!! read more

Amazing grooming service! The groomer were able to get the matt between my dogs paws and gave him such a handsome cut today! read more

Shampooch Dog Spaw - After and before ! - Pet Groomers Near Me - Phoenix, Arizona

Despite my having some scheduling conflicts, they were so wonderful and caring. My Bel-Mal/GSD is looking and feeling terrific. Thanks for the great service! Cheers, Johnny Black read more

Shampooch Dog Spaw - Blackie D. Dogg "fluffed up" - Pet Groomers Near Me - Phoenix, Arizona

So impressed by this dog spa!! My babies look so fluffy and adorable !! The groomers did exactly what I asked for and my dogs are so happy ! This place was awesome. They are nice, organized, clean and do great work !! read more

Shampooch Dog Spaw - Pet Groomers Near Me - Phoenix, Arizona

My dog is undergoing chemo therapy for lymphom. As a result he has lost more than a little hair. He was looking pretty "shop worn". When I called for an appointment I explained this. When I owner came out to have a look at him. She said she would do her best. When I picked him up he was adorable! I could not have been happier. I also really appreciate how seriously they take the pandemic. You arrive at the shop, call them and they come out and get your pup. Same when you return to pick them up. if you want friendly, capable people operating a safe store this is the shop for you. read more

Shampooch Dog Spaw - Pet Groomers Near Me - Phoenix, Arizona

I have used Shampooch as a groomer for years. They must be successful because appointments can be a little difficult to come by, plan in advance. Faylene is always accomadating and does more than requested in a good way. My dog is a little tucked out today from the excitement of being groomed but he is always adorable when I get him back. They really go the extra mile. read more

Shampooch Dog Spaw - Pet Groomers Near Me - Phoenix, Arizona

Simple outstanding service and results. New to area and Vet recommended and this place dis not disappoint. Friendly staff and very careful with our older pet. Will be back cut looks great and loved the little bow read more

If I could leave 0 stars I would HORRIBLE customer service from Faylene, the groomer was very rude snatched the leash out my hand cut my dogs nails too short, and my dog skin has never looked so bad definitely keep the grooming shears away from her cause she is very unskilled and was extremely disrespectful. read more

We tried this groomer 4 times, so it wasn't a fluke. Each time when we dropped off our pups, we explained what we wanted and each time when we picked them up they did their own thing ignoring our directions. The 4th and final time was today, I even went so far as to write the directions down on index cards and explain to the groomer the directions, but again, ignored. I have a Spanish water dog, you don't brush or put them under a dryer, their hair does not absorb water, so it air dries fast and curls while's drying. Since they brushed him, he has no curls and looks like a puff ball, which will require another bath to get the curls back. What was most aggravating was that when I asked if they brushed him, the groomer said "yes, that's what we do here". I said I asked for him not to be brushed, she replied with the said again. Needless to say our pups won't be going back. If you don't care what a groomer does to your pups then this might be the perfect place for you, if you do, go elsewhere. read more

Really great experience here! I brought my two Pomeranians and one husky for their appointments and was very happy. They did a great job grooming the poms even though one pom is a little snappy. They de-shedded the husky and did great with that too. Super friendly staff as well. I don't trust many people with my pets but I trust them and plan to keep returning! Additional note: they are doing a great job handling the pandemic too! No customers are allowed in the store so they just come out and get your dog then bring them back out to your car. Very smooth and safe process. read more

Shampooch Dog Spaw - Haircut - Pet Groomers Near Me - Phoenix, Arizona

Just picked up our 6 month old pup after the groomer, Brooke, groomed him and gave him his first haircut and bath. He is SO FLUFFY!!! We had no idea he could be that soft and we love it! She did an amazing job and the manager that works there is nice too! Great experience all around and we will definitely return! We found this place after Petsmart cancelled our appointment and it was a blessing in disguise! We are so happy we found Shampooch and will come again and again. read more

Shampooch Dog Spaw - He looks more distinguished now. We love his new hairdo! Thank you Brooke and Shampooch! - Pet Groomers Near Me - Phoenix, Arizona

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Place has been getting worse the more we come here. We've been taking my dog here for her last 4 haircuts. The first cut was $65, second cut was $75, her third cut was $85, and today her cut was $100? (By cut i mean the whole grooming package). The last 3 times we brought her in, they've increased the price because she's "too big". She's been the same weight the last 2 years, give and take maybe 2-3lbs. The third time i brought her in i called to ask how much they would charge for my dog, they asked how much she weighs, i told them and she said $85 and i asked them how come the first time i brought her in it was $65, she probably has an extra 2lbs right now like what difference does that make? They always just say "well she's too big". She's around 75lbs, she's not little i understand but how come the price increases everytime we take her in? It's not like she's gaining an extra 15lbs between each cut. Today we go and pick her up, they asked for her name, and they bring out a different dog and was about to hand it over to us? Like what? We told them that's not our dog and they were shocked that there was another dog with the same name there?? Like come on, did you guys not take down any information at all? They were ready to just hand over another dog like that. We go to pay, and now the price is $100 because "she's a bigger dog". This is ridiculous. Keep in mind, my dog was there for over 4 hours... 4 hours!! We paid the $100 and they didn't even brush her teeth... To be fair, the cuts are good, we give her a lion cut and even though they always take more off the head then what we ask, cut still looks good and we won't complain about that. But everything else is just terrible. We won't be coming back due to that reason. Cuts= Business structure= read more

We came to Arizona in August with our Schnoodle, planning only to stay a few weeks. Those few weeks turned into 4 months and our dog was in desperate need of a good grooming. I was able to get an appointment first thing the next morning and the spa was buzzing with dogs arrival, many regulars that the groomers recognized and knew by name. I requested a lamb cut, which I didn't expect to be an issue with all of the other poodle mixes I saw in the shop. Our dog had a couple of mats behind his ears and 2.5-3 inch long coat everywhere else. When I picked him up, he had the best lamb cut we've ever received and we are over the moon with the cut. The prices are pretty competitive--our groomer in Michigan also charges $65 for a full groom of a medium sized dog, but the quality of cut in Michigan is much lower. We will be back in a few weeks for a spruce up. Thanks Tracy! read more

I think this place did a fantastic job on our puppy Trixie. She is a crazy Wheaton and it was her first hair cut. Even when I was being a bit of a jerk they kept their cool and were still kind when I picked her up. Very professional!!! Thank you!!! read more

Shampooch Dog Spaw - Pet Groomers Near Me - Phoenix, Arizona

Great service. Techs are very good with the dogs. I wish they were open on weekends.

Our doggies like going to shampoo her. Our sushi is sometimes a little cranky so the owners and groomers greet her and have the same groomer trim her up st each visit! They so love our fur babies and said how proud they were of sushi for her improved behavior. They even offered to let us bring them in for a pad trim in between full grooming. They truly go above and beyond in caring for our special little fur babies! read more

Shampooch takes such good care of my little dogs. They are gentle and very thorough. I love that the same person does my little toy poodle, the whole shop knows him! I know that he's getting everything he needs when I bring him in. Thank you for taking good care of our animals! We appreciate all that you do. Thank you. read more

Shampooch Dog Spaw - Sparky!! - Pet Groomers Near Me - Phoenix, Arizona

This was our 3rd time to this groomer and although more expensive then some groomers, we choose to support local businesses yet the past experience was far disappointing. A Maltese groomed for $55 and because of an accident on the freeway (truck fire on 1-10) my 72 year old mother arrived 32 minutes past 5pm. The gal charged us an extra $15 even though we explained the situation. I can understand if no one was there and the dog was left overnight yet the person was still working. In attempts to call advising of the late arrival, the main line rang busy and when my mother arrived, all they could say was we sent you a text prior letting you know of the additional charge. How many 72 year old answer text messages, especially when they are driving. The groom on the Maltese was nothing spectacular aside from a bandana around her neck tied a bit too tight but hey lesson learned. read more

Worst grooming any of our fur babies has EVER received! Due to a recent surgery and requirement for our dog to wear an inflatable collar while her incision healed the hair behind her ears and on her neck became a bit matted. We realized this area would need to be cut shorter than usual. What actually happened is nothing short of a grooming disaster! Our dog was completely shaved bare with both ears cut short and tail all but cut off. Our dog, a Shih Tzu, now looks like a bulldog! Her beautiful hair is GONE! There was NO reason for her to be shaved and permission to do such (certainly not this short) was NOT given. Disbelief and upset don't come close to describing this debacle. We will NEVER return to this Sham - pooch groomer again. read more

Amazing! Our Mini Aussie has never looked so clean! I also loved the trim because they kept his beautiful feathers at our request. The de-shedding treatment was amazing and worked! Wash, trim, and tip was $70 out the door. Highly recommend! read more

First time here! I will be back. they were awesome decent prices Great customer service

book with Amanda she is amazing!!! she was the first person that was able to groom my aussie. she was so patient, loving, and took her time. he looked so good, smelled good and was so so soft. it's always hard leaving pets with high separation anxiety but she made both of us feel so comfortable and i knew he was safe with her. thank you so so much kai looking amazing! read more

This place, the employees, and the Owner are unbelievable! My first visit was PHENOMENAL! My SteV (ShihTzu) was as happy as I was! Finally! I have found SteV's new groomer! YESSSSSSS! The second visit, unfortunately, was a different story. After SteV was groomed, he scratched his skin a lot. I called the salon and spoke with the owner and one of her employees. I expected an attitude and a convo of not accepting responsibility. Much to my surprise, first and foremost, they wanted to make sure SteV was okay. After profusely apologizing, the owner said she "want to make it right, and want to make sure both SteV and I will be happy." Without any reluctance, they graciously gave me a total refund and a complimentary grooming should I wish to bring SteV back again! It didn't end there. The two days following the convo, they called me to check on SteV! Now, that is the epitome of customer service! I HIGHLY recommend Shampooch to take your fur baby to for grooming! From the comfort of the salon, to the warm pleasantries you receive from the ladies upon entering, to the grooming, you can't go wrong! Outside of the one teachable moment for me (wrong shampoo) what carried more weight was how they handled it! The way they were willing to correct it, is the true Spirit of Champions! THEY WERE INCREDIBLE! Thanks again to each and everyone of you that played a part in rectifying a critical situation! Keep up the good work! You are the best! read more

Fayleen did such a great job with my little pug. Ive been coming to this place for a while now and I always have good things to say. Thank you! read more

Another great experience at Shampooch! We have brought our dog, Keiko to Shampooch 3 tiimes and he looks at smells fantastic! The staff is very friendly and they complete the service in a reasonable amount of time. Inviting and playful in its decor, allowing visuals of the dogs and were they perform all the services. I would recommend them to anyone read more

Shampooch Dog Spaw - Pet Groomers Near Me - Phoenix, Arizona

They do a great job every single time my dog Moose has gone to see them! They treat all the dogs so well, and he is always excited to see the grooming stuff! read more

We took our severely abused rescue Min Pin "Shadow" to Shampooch to have his nails trimmed. We didn't know what to expect as he becomes aggressive and will bite you if you touch his nails. The girls at Shampooch didn't have one issue! We were very impressed at how loving and caring the staff was with our challenging boy. We'll be bringing him in this week for a B-A-T-H! Can't recommend this groomer enough. read more

Tried Shampooch for the first time because we had a coupon. They were hard to get an appointment with between being booked or closed. When we did finally get in we were pleased with the service but disappointed with their set up. They cage all of the dogs and my dog hasn't been in a cage for over a year and I know he didn't like it. Some people will argue caging is safer, and I guess they could be right? But I prefer to take my dog somewhere where they keep him in a room and out of a cage. We have never had an issue with him being hurt or in danger and we just don't like the idea of him being caged. He smelled nice and came home with a cute bow tie. The girls on the phone and at the front desk were nice, however with all things considered I don't think we will return. read more

This is the cutest grooming salon and seriously the best place to take your dogs to. I have 4 dogs and they always love to come here. They always look and smell amazing!! The customer service is truly great. All the ladies are super sweet and look like they love what they do. They always take such good care of my fur-babies every time. Thank you! read more

Less than pleased with the services. I bought a groupon to use at this location. When we picked up our dog they said we couldn't use the Groupon because if covid. I'm not sure why they are selling groupons if you can't use them. They barely groomed our dog. They said because she is a puppy. I'm pretty sure this is their speciality. So $45 later and I will have to take my dog somewhere else to get groomed in 2 weeks. The front desk is extremely rude also. I definitely won't be coming back. read more

They always take care of my Dog moose. We like to be creative and do fun haircuts on him (Goldendoodle) and they are always happy to give him a cool Mohawk cut. read more

I love Shampooch. When you leave a message, they always call you right back. I have a yorkie name Punkin and she looks so great when they groom her. She is always excited to see them! Love this place!!! We will be going for her pampering today!! read more