Very disappointed with this service.. I called a few days early to book two rides with a REAR…read moreFACING CAR SEAT included to our order.. I even wanted to double check that they included this carseat to the booking by calling a day before to make sure my request was included.. The day of the booking, i called around 9 am to even double check again! i received a call 10:07 that my ride was waiting outside (felt rushed because this driver was outside my home a bit early then suspected) What do ya know? The driver looks at me like im stupid because i asked where the carseat was.. This service has made me lose my sons 15 month check up and now im being fined $50 for that issue.. I get a call back that they are "willing" to cover my expenses but how i am i supposed to believe that when i was already told by 3 people that they will make sure the car seat is added to my booking???

The driver " gami" was courteous and prompt and a safe driver, I will use them again .read more

These guys were great! From the moment I called to the moment I was brought home, I couldn't have…read moreasked for better service. Getting a FLAT RATE was better than not knowing what I'd be charged in case of traffic. I also liked that Robert, who picked me up, was also who met me at the airport for my return home. He said it was their policy that the same driver who picks you up also takes you back home. Nice touch!

Had such a great driver and they got me to my destination so quickly. Perfect for a quick ride in…read moretown and I was super happy with the cars. Def recommend

We book Personal Transportation in December. We get picked…read moreup from DeLand Florida at the Amtrak Station by Mike. He also picks us up from our hotel and drives us back to DeLand . He Is nice to talk to. Clean car. We highly recommend!

Personalized service, conscientious and safety-minded. I needed a driver for an elderly woman who…read moreneeded transport from Orlando Airport to Port Orange, and then a couple weeks later the reverse. I could not have asked for a better experience for the passenger. The driver, Mike, was helpful, attentive, and responsible. Also notable that he explained he uses commercial vehicle insurance, which gives me peace-of-mind.

Most affordable rates in Deland. Driver was on time, very friendly and knew Deland like the back…read moreof his hand. (I changed destinations and he didnt even blink.) Even waited till I went in to make sure I got to my destination safe. Steve's has stepped up & earned their spot back on my Contact numbers.

I needed a ride from the Deland Amtrak into town, and Steve's Taxi did the job for a low cost…read more My driver was a little late (based on the ETA that the dispatcher gave me), but it was no problem, as I wasn't in any rush. He was a nice guy, and we had a good conversation about his aspirations. Best of luck with your singing career, Glen (sp?).

Terrible!! Called for a cab on NYE..A little late, but no problem..Had to ask driver to put the air…read moreon because it was so hot..All in all, not bad. Called at 12:15am for a ride back, was told 45 minutes. Called back a little after 1 and was told another 20 to 25 minutes..Get a call that he is out front..No, we are sitting out front still waiting...Calls back that driver was a little lost and finally was on his way. He got there at 2:20. Driver gets us home and then shows us his phone that the price is over double. Went from 21.00 to 48.00. Refused to pay it. Told them to call the cops. The driver admitted that he was lost and the meter was still running for all that time. Gave him the regular price plus tip. Will never use this company again

Was interested in using Eco Taxi for the first time since my car broke down for work. I have seen…read morethem around the West Volusia area. My mom was going to try the taxi service first since she had to go to work earlier than me. When I called last night and asked if they had service running around the 6am they said yes. My mom called them this morning to schedule a ride and they kept placing her on hold for about 16 minutes. There was no way that this taxi service was swarmed with a large amount of people to not answer and respond to their calls in a timely matter. Half the wait time I was able to get a Lyft driver and she went off to work.

I have to rent a car and I need to returned but didn't have a way home. I call her taxi and she…read moremeet me at enterprise she was there before me and waited. Great service and friendly. Thank you

Do NOT use this woman. She took $20 I gave her upfront for 1/2 mile each way. She said I took too…read morelong and pulled off on the way home and charged me another $10. At almost 69 she dumped me off at the side of the road and I had to walk home. She lied to me a couple of times Just beware you will be scammed by her

On 3/7/26, I called and arranged for transport for 3/8/26 from Ocala National Park in Silver Spings…read moreto another part of the park in Altoona. It was explained the price was elevated due to the service originating in Delaney. We agreed on the price and I paid $72.06 via Paypal to Primo Taxi LLC on 3/7/26 at 10:51am. No one showed up at the agreed pickup place and time. I got a phone call 11 minutes after the pickup time. The switchboard operator explained they hadn't sent anyone out and will not send anyone until they receive extra money above the already paid and agreed to amount. They said the other employee priced the $65 fare incorrectly. I was pretty upset given the circumstances and that they hadn't sent anyone out yet. I was going to run into a chance that I incur extra fees for exceeding my rental car window and a risk of missing my flight that evening. I had to resort to asking random people in the park if they'd drive me for the cash I had on hand. I was able to find someone that took pity on me. I had been backpacking for a couple of days so hadn't showered so was a bit unkept. Given the risk of asking random strangers for a ride puts me and them in an unideal position. I was clear with the original switchboard operator that I wasn't sure if I had cell service given its in the middle of a large wilderness area but I was just fortunate to have a small signal to get Primo's phone call otherwise I'd have been waiting hours and miss my rental car return window and flight. I have not received a refund for the payment I submitted to guarantee my transport which I would like since I did not receive the agreed upon service. I will update this review if I get a refund.

I coordinated the ride the night before from Deland Airport to Stetson University (2.7 miles) for…read moreone person. I was quoted $15. I sent a message 45 mins prior to arrival notifying Primo of my pickup time. Upon arrival I called and was told it would be about 15 mins. 25 mins later I messaged the company and was told the driver was 8 mins away. 15 mins later I called Primo and was told the driver was 5 mins away. The driver showed 5 mins later. Instead of the quoted $15 price, I was told the cost is now $25 for the 2.7 mile ride. I was already 45 mins late otherwise I would have gotten an Uber.

Completely useless. 48 hours after I submitted a request for a ride I received a text saying. I'm…read moreon cruise do you still need a ride? And this came 2 hours before my departure time. Anything else has to be better!

Positively without question, John afforded the finest high quality transportation service…read moreexperience that my family and I have ever experienced. Coming off the airplane into the terminal at a very busy Orlando International airport, John provided immediate text communications and pictorial imagery to guide our every movement to him and his vehicle outdoors. His directions and guidance were so exact (i.e. what we would see and come to, where we should turn, etc), it was as if he was inside the airport with our unknowing family saying, "just follow me." Upon meeting him, he was kind, diligent, knowledgeable, and most professional. He was an extremely skilled and safe driver who gave us peace of mind and so much more. We found and booked John when planning our travels to visit my mother and father directly after my father advised to use no other transport service than John's (RideFloridaInc.com); that no one would match the total quality and expert service that is typical of John's. My father could not have been more accurate in his assessment! Thank you very much, John! We appreciate you and what you did for us and will be reflexively booking with you in the future! Jeffrey Mothersell, Geneseo, NY.