We book Personal Transportation in December. We get picked…read moreup from DeLand Florida at the Amtrak Station by Mike. He also picks us up from our hotel and drives us back to DeLand . He Is nice to talk to. Clean car. We highly recommend!

Personalized service, conscientious and safety-minded. I needed a driver for an elderly woman who…read moreneeded transport from Orlando Airport to Port Orange, and then a couple weeks later the reverse. I could not have asked for a better experience for the passenger. The driver, Mike, was helpful, attentive, and responsible. Also notable that he explained he uses commercial vehicle insurance, which gives me peace-of-mind.

Driver pulled into Dunkin Donuts and parked right in the middle of the flow of traffic thru the…read moreparking lot, totally oblivious to the 6+ open parking spaces. When we were finally able to maneuver around him, we told him he was sitting in the way. He responded with 'fuck off'. WHAT! Of course cannot seem to get in contact with management, so it will be reported to the bbb.

Worst fucking taxi ever. The guy called I told I'm walking out now less then 15 seconds called…read moreagain and said I'm leaving. I walked out and saw him driving away. When I called the company. The other guy told me "oh well call primo". I'll be calling primo and making sure Deland knows what kind of shit this taxi is.

Very disappointed with this service.. I called a few days early to book two rides with a REAR…read moreFACING CAR SEAT included to our order.. I even wanted to double check that they included this carseat to the booking by calling a day before to make sure my request was included.. The day of the booking, i called around 9 am to even double check again! i received a call 10:07 that my ride was waiting outside (felt rushed because this driver was outside my home a bit early then suspected) What do ya know? The driver looks at me like im stupid because i asked where the carseat was.. This service has made me lose my sons 15 month check up and now im being fined $50 for that issue.. I get a call back that they are "willing" to cover my expenses but how i am i supposed to believe that when i was already told by 3 people that they will make sure the car seat is added to my booking???

The driver " gami" was courteous and prompt and a safe driver, I will use them again .read more

These guys were great! From the moment I called to the moment I was brought home, I couldn't have…read moreasked for better service. Getting a FLAT RATE was better than not knowing what I'd be charged in case of traffic. I also liked that Robert, who picked me up, was also who met me at the airport for my return home. He said it was their policy that the same driver who picks you up also takes you back home. Nice touch!

Had such a great driver and they got me to my destination so quickly. Perfect for a quick ride in…read moretown and I was super happy with the cars. Def recommend

On 3/7/26, I called and arranged for transport for 3/8/26 from Ocala National Park in Silver Spings…read moreto another part of the park in Altoona. It was explained the price was elevated due to the service originating in Delaney. We agreed on the price and I paid $72.06 via Paypal to Primo Taxi LLC on 3/7/26 at 10:51am. No one showed up at the agreed pickup place and time. I got a phone call 11 minutes after the pickup time. The switchboard operator explained they hadn't sent anyone out and will not send anyone until they receive extra money above the already paid and agreed to amount. They said the other employee priced the $65 fare incorrectly. I was pretty upset given the circumstances and that they hadn't sent anyone out yet. I was going to run into a chance that I incur extra fees for exceeding my rental car window and a risk of missing my flight that evening. I had to resort to asking random people in the park if they'd drive me for the cash I had on hand. I was able to find someone that took pity on me. I had been backpacking for a couple of days so hadn't showered so was a bit unkept. Given the risk of asking random strangers for a ride puts me and them in an unideal position. I was clear with the original switchboard operator that I wasn't sure if I had cell service given its in the middle of a large wilderness area but I was just fortunate to have a small signal to get Primo's phone call otherwise I'd have been waiting hours and miss my rental car return window and flight. I have not received a refund for the payment I submitted to guarantee my transport which I would like since I did not receive the agreed upon service. I will update this review if I get a refund.

I coordinated the ride the night before from Deland Airport to Stetson University (2.7 miles) for…read moreone person. I was quoted $15. I sent a message 45 mins prior to arrival notifying Primo of my pickup time. Upon arrival I called and was told it would be about 15 mins. 25 mins later I messaged the company and was told the driver was 8 mins away. 15 mins later I called Primo and was told the driver was 5 mins away. The driver showed 5 mins later. Instead of the quoted $15 price, I was told the cost is now $25 for the 2.7 mile ride. I was already 45 mins late otherwise I would have gotten an Uber.

A very reliable taxi company, I started out in Deltona, and they took me all the way to the airport…read morein Orlando, they helped me get my bags inside. I made it on time, a very comfortable ride

Prices are affordable, they are reliable, quick, the drivers are so friendly and the owners even…read morewill drive to help out so customers don't have to wait!!!

Prompt service,nice clean car,friendly driver and reasonable…read more rates.10 out of 10. I'm feeling a little guilty because I should have tipped better.( sorry buddy , I'll make up for it next time. I was a little under the weather; not the flu )

Great company! Debbie is friendly, prompt, and extremely helpful. Without her, I don't know what I…read morewould do!

This was the only wheelchair transport that would bring my Uncle to our house. They were kind and…read morecourteous.