I brought in a couple of sentimental, older watches for repair at Bradley Gough. According to the…read morecompany site, they are "experts" in watch repair and offer everything from battery changes to quartz movement and crystal replacement, etc. No job is "too big or small" for them "to handle," in their words. My watches had mechanical issues (they simply aren't working), which I thought was a battery. When I came in to pick them up, I was told that it wasn't a battery issue. I then probed further, but the gentleman who was "helping" me shrugged his shoulders and told me they were not able to figure out the problems. I then asked if that was all, and he nodded and said I should take them elsewhere. He was actually quite rude and standoffish. So, it turns out, Bradley Gough are not "experts" in terms of watch repair and the information on their website is misleading. Which leads this potential customer to question whether they are experts at anything. Of course, maybe I was deemed not "important enough" as a customer, given what I came in for. After all, repairing a watch is a far cry from an engagement ring. The interesting twist is that I am actually mulling a major jewelry purchase, and was considering Bradley Gough. However, I will surely take my business elsewhere after this poor display of customer service and credibility.

I'm surprised I'm the first person to review Bradley Gough as it has been a staple in the Fort…read moreWayne jewelry business for years. My husband is a big fan of their brands, designers, and customer service and has purchased me many gifts from here throughout the years. We ended up buying my engagement ring and our wedding bands here and were impressed with the quality and brands available. The staff is very helpful and friendly and the store space is beautiful. Jewelry is tremendous, lasting quality. I stop in when I drive through Fort Wayne to get my rings cleaned and I am always welcomed in and given back my jewelry with all its original sparkle. My husband and I will continue to be loyal customers.

I bought an engagement ring here a couple weeks ago. Overall fantastic experience. The staff was…read moreall very kind and patient with all my questions. They were also very prompt and finished their work on the ring I chose early and notified me so I could have it sooner. I am a loyal customer to them now, will go back 100%

The sales lady was very rude and pushy, not helpful. One bit. The store was empty of pure quality…read more The prices are not suitable and when talking with the clerk, she made me feel being little.

Outstanding experience! We met with Bob to sell some of my grandfather's treasures that he had…read moresaved (primarily a range of collectible currency). Bob went above and beyond to make the experience enjoyable. He told us what the items were specifically and their current value with such expertise and kindness. We were pleased with the buyout process and the amount received. Everyone at Fairfield's is professional and welcoming. Michael, the jeweler gemologist, has such a passion for what he does and wealth of knowledge that we enjoyed every moment speaking with him. We will definitely be returning to Fairfield's in the future to both sell and purchase. Definitely an all-star experience.

Fairfield Coins is a great place for everyone from the most experienced to the beginner. Advanced…read morecollectors will be able to find key dates and high grade certified coins. Beginners can get guidance from an experienced staff to help. Someone who just wants to sell coins can always rest assured that they will give you a Fair price for your coins. They also have one of the largest selections of jewelry in the area. If you are looking for an engagement/wedding ring you want to compare. My kids compared and they were able to get higher quality rings at a far more reasonable price.

Called the folks at Will Jeweler's yesterday for some advice. My wife's wedding/engagement ring…read morecombination was stuck on her finger due to an arthritic knuckle. She wanted the diamond prongs checked but it wouldn't budge! It doesn't bother her but she was willing to have it cut off and resized. We are talking some money and time here! The courteous and knowledgeable person Pam assured us that this is a common problem with several solutions. The most expensive would take a couple of weeks to resolve if major changes needed to be made. When my wife walked in she saw the store was clean and well lighted. It had many displays of beautiful jewelry. The jeweler on duty was professional and accessed the situation quickly! He examined the prongs in question and assured her that all is well. There was no reason to cut off the ring or do any other work. There was no charge and we were happy campers! If the jeweler wanted to charge for his inspection or cut off the ring for major repairs we wouldn't have questioned his advice. Good place to shop for all your jewelry needs!!! Nice to see honesty in the business community!

I took my wedding set to Will Jewelers to replace the head of the marquise and set as low as…read morepossible and to size up. Now it is lopsided and uneven. When I asked about it, I was told the only thing she see is one of the baguettes is bigger. She said nothing they did would have caused that and it had to have been that way when I brought it in. She said I could leave it and she would have the person that worked on it look it over. They called the next day and said he agreed that they didn't do anything that would have cause it to be this way (They replaced they whole head). I've worn this ring for almost 30 years and this was not the way it looked when I dropped it off. I will never go back!

What an amazing store. Professional, kind and very fair on prices. The best in the area.read more

Not knowing for sure if this is in Warsaw, but if it is.....FANTASTIC!! Employees are so helpful…read moreand friendly. They get to know you and your likes! The designers are great as well! I could go on and on BUT if you're looking for something unique they have it or can make it. Their prices cannot be beat!!! You just HAVE to go see for yourself....you will have found your favorite jewelry store!!

We were looking for ear rings or necklace for our wedding anniversary, and Steve worked closely…read morewith us in choosing stones and settings. He is a very professional jeweler, and the results dazzled us! The jewelry appraised far above our expectations, and shipping was as solid as the jewelry - very professional and fast.

My husband and I had my engagement ring custom designed from here. We had the stones, but needed A…read moresetting to incorporate them since they were different sizes. Steve did a fantastic job! We were living in Louisville, Kentucky at the time, but there was never an issue with communication. It has now been almost 7 years and my ring is still perfect and amazing!

I am a satisfied customer. The folks there were knowledgeable, fair , friendly and very…read moreprofessional. I would return for future purchases and recommend others to shop their establishment.

When you walk in the door you are treated as a friend. I…read morehave purchased new jewelry and estate jewelry here. All of it beautiful and fairly priced. I have 100% trust in Eichhorn jewelry. Eileen appraised all of my jewelry for insurance. The report was very well written and complete. I buy coins and other gifts here. They brought my wedding watch brought back to life after 34 years - 30 years in my jewelry box. They have it all - or they can get it. They have jewelry for all price ranges and all ages. Trustworthy! My husband and I highly recommend.

Very clean store every time I go there. Super friendly people who are helpful. Sometimes they have…read morea waiting line that moves slowly. Backstage is my favorite part of my shopping. Variety of young men clothing for a decent price. It's worth spending money!

I came by Macy's during Black Friday to get some shopping done for myself and family. This is a…read morehuge Macys located in Fort Wayne and its quite possibly the largest Macy's store I have been in with three floors! Plenty of items to buy here from perfume, jewelry, mens and women's clothing and other items. Also located inside is a Finishline if you need some sneakers. What really floored me, though was that they actually have a Toys R' US inside! Yes!!! Omg! I had some many memories flooding through me as I walked around. This is an amazing Macys store just because of that! The employees are great too and very helpful. Definitely recommend it!