These guys are the real deal! Their prices are very reasonable and fixed my situation very quickly…read morewhile I waited and had no problem with me looking over their shoulder. There wasn't any other watch repair in Ft Wayne that I could find. If I lived there, I wouldn't go anywhere else.

Friendly, professional, and fast service. Only watchmaker around (none in Fort Wayne) that had…read morespecialized tool and expertise to change battery in husband's Rolex timepiece. Very, very affordable.​

I am writing this review to save someone else from heartbreak…read more In 1983, my father gifted a Landmark Westminster chime clock to me for my first wedding anniversary. The clock was maintained by an excellent, trustworthy clock shop in Toledo, Ohio. I took my clock there until the shop owner retired. After moving to Fort Wayne I needed to find someone to service my clock. I took my Landmark clock and another mantel clock to The Clock Shoppe on July 26th, 2022. I was told by James Hansen, the clock technician, that both clocks could not be repaired. He advised gutting both clocks of their chime/wind up mechanisms and converting them to battery power automatic clocks. He gave me a written estimate of the repairs, and told me it would be 6 months before the clocks would be finished. I gave him permission to go ahead. In October 2022, I called the shop and was told the clocks were still not finished and that someone would call when they were done. In March 2023, I called again. The clocks were still not finished. In April 2024, I had enough. I wanted my clocks back whether they were finished or not. BE ADVISED: The shop is not open every day. They are only open 2 days a week and it is difficult to reach anyone, so this time I contacted the shop by email. His wife apologized and said only one clock was completed, and I could come to the shop and get it. I picked up my Landmark clock on April 16, 2024. The clock had been converted and was working. But the chime quality was definitely not the same. His wife gave me a substantial discount on my bill and promised me that my other clock would be repaired, free of charge, and delivered to my home in a few days. They offered me no explanation as to why they took 1 year and 9 months to repair my clock or why they had never contacted me. When I got the Landmark clock home, the chime had no volume whatsoever. I was very disappointed. James brought the mantel clock to our home on April 24th, 2024. Today, June 6, 2024, the Landmark clock will no longer keep time. It's ruined. It's no longer a chime clock. I can't take it to any other clock repair, and I certainly won't take it back to The Clock Shoppe. If you have a chime clock that you love and cherish, save yourself the heartbreak that I have endured. Listen to me: DO NOT TAKE YOUR CLOCK TO THE CLOCK SHOPPE. Do not listen to their advice. Do not allow them to make any modifications to your clock. Keep your clock intact, the way it is, and take it somewhere else. I wish I would have never allowed them to touch my beautiful clock.

Lack of willingness to help , organization of part prices lacking . Seems like hobby not a businessread more

I have been in the pageant industry for 25+ years. They recreated a "Crown" ring for me framed at…read morebottom in diamonds Size and replication was perfect! I highly recommend Hopman's for your jewelry needs! Julie

Exceptional service and jewelry. Kenny was awesome in helping me to find the perfect gift.read more

Very nice and respected shop. Some issue with repairing a Rolex by they handled it fineread more

My husband has gifted me items from VHJ in Granger. He feels comfortable shopping here; sales…read moreperson is helpful. Earrings, necklace, rings have been delightful & unique. Thank you for your service & inventory!!

This one's for Grace! I walked into Rogers & Hollands with…read morea ring from brilliant earth in TEARS. I don't agree with brilliant earths warranty and having to mail my ring in, I thought I was going to have to give my ring up and have a new ring built to get a proper warranty. Grace was SO comforting, accommodating, and genuine. She wasn't pushy, and VERY knowledgeable, she made me feel like she wasn't just going to take my money and send me out the door. Grace definitely also knows how to de-escalate someone (ME) who was VERY emotional over a bad situation from another shop and gained my trust completely. Can not wait to buy my wedding bands from her!

Grace and Deirdre are two amazing women. The took time to walk us through our repairs and upgrading…read moremy pendant chain. The two items are very important to me and they handled the whole experience with elegance and knowledge! They have secured R&H as my go to jewelry store!! Thank you ladies for understanding, helping and answering all my questions!

I gave the Clock Haus a box of clock parts and the wooden case of a clock. They returned to me a…read morefunctional family Heirloom that had not run in years. Great service and communication, they were exactly within our discussed budget.

Horrible customer service!!! Just asking for an update after 4 weeks and the owner was very rude…read moreand unprofessional, slamming my antique clock on the counter and said take it or leave it! Would give a 0 if I could, highly recommend going somewhere else!!'