Dr. Fitzer was excellent. I wish his was my primary care doctor on the regular. I have never had a…read moredoctor's visit where I laughed the whole time! He made me feel at ease the entire time. He made my medical eval for international a treat.

I have always gotten great care at this medical practice and have loved having Dr. Julie Goo as my…read moredoctor. She always spends good and quality time with her patients and gives wonderful medical advice. I have been going here for more than 15 years and received excellent medical treatment.

Dr. Logan is the best provider I've had the privilege of working with. She has accompanied my…read morefamily and I for over a decade now of medical care, and she is just the best. Examples (I have many more but will just share a few) - she always makes sure I understand the results of not only tests she orders but ones that my specialists order if they haven't explained them to me. She makes recommendations that are outside of what I would consider often - like she recommended a specific supplement that stopped the hot flashes I developed postpartum for four years vs another provider who told me "well if that's your only symptom, maybe get some fans." She cares about my kids even though they haven't seen her as patients yet*, she is efficient yet spends as much time with me as she can to address my concerns, and she remembers details about me that make me feel cared for and seen. As a now pretty functional person with severe PTSD, I have to stay on top of treatment and such, and to that end Dr. Logan has been willing in the past to communicate with my psychiatric nurse practitioner and therapist - and honestly, she's one of the only MDs/DOs I work with who has been willing/able to communicate with other providers directly in the past several years and it's SO MUCH more efficient than my other providers passing messages back and forth through me like a game of telephone. (*They don't see her yet only because her office doesn't have connections to an after hours pediatric urgent care clinic - once my kids are old enough to not need that we will be switching.) It's really challenging being a provider in today's American healthcare system, and I really appreciate Dr. Logan and how hard she works to make sure her patients get the best care possible within the broken system we're all functioning in. (I'm a different kind of provider in healthcare so see the provider side often - but I'm also a patient.)

Don't know what changed with her. I thought she was excellent. A wonderful doctor. Then she moved…read moreand did her best to keep me away. They took my insurance until I went in to see her, then nope. Don't know why, or what I did. But she acts mean, terse when she spoke to me. Then after refusing the insurance they accepted at first, she overcharges. $585 for a visit in 2021. I would avoid her like the plague.

I started seeing Dr. Beal as my primary care physician earlier this year after switching insurance…read morein February. I was dealing with several new medical diagnoses at the time--which is never ideal when transitioning to a new doctor--but Dr. Beal has been absolutely incredible. This is my first experience with a provider outside of Kaiser, and I can honestly say I've never felt so heard or understood by a doctor. I used to think the doctors on TV who really get to know their patients were fictional--but not with Dr. Beal! She takes her time, never rushes appointments, and genuinely listens. She encourages questions and never makes me feel silly for asking anything, no matter how basic it might seem. Dr. Beal is working with me to build a care plan that actually fits me--not a one-size-fits-all solution. I'm honestly so thankful that I had to leave Kaiser, because it led me to her. Highly recommend!

Dr. Beal is a really fantastic primary care doctor. She has provided care for me prenatally and…read morepostpartum, and has also provided care for my toddler. When others doctors left me confused, she brought me clarity and direction with consideration and compassion. She has always been very thorough and is extremely knowledgeable. There is no doubt with Dr. Beal that you are getting exceptional care. I would highly recommend her.

Nina Birnbaum is an outstanding person? And an outstanding doctor!…read more I made an instant connection with her the first time I met her: she is an excellent listener, asks very good questions, is well-connected, and a superior team-builder. When I came to her I had just finished up with several bouts of pancreatitis - very painful. Three doctors before her had left medical practice during a period of intense change for physicians. I asked her to promise me she would not leave; a rediculous thing to ask but just to say how scared and desperate I felt. I am now older and need more specialists, but she has been with me to help build that team. She is incredibly smart and has diagnosed a number of my situations just by listening to my descriptions (and then getting confirmation). She is kind... so kind. And she tells the truth. I am not afraid of dying, but I really don't like loss of control. Which means having a doctor who is honest with me and treats me like a partner in addressing my medical concerns. I hope Nina will remain my doctor for the rest of my lifetime...

Where did Dr. Birnbaum go? I kept my insurance just for her but found out she's not at Sutter as of…read morelast week. Anyone know?

Excellent physician! Thorough and professional. Great listener. Terrific problem solver. She…read moreinspires confidence. Was so glad that I had an appointment with this doctor instead of going to Urgent Care.

Dr. Nebenzahl took my case even though her case load was officially closed. I can not imagine any…read moredoctor I have visited or any doctor I have heard of being more attentive to his or her patients. She listens carefully, presents treatment possibilities in a most understandable way and takes your individual case under consideration when talking about alternatives. I am ninety-five years old and Dr. Nebanzahl is by far the best physician I have even encountered. She transcends the usual doctor/patient relationship. it becomes an interpersonal relationship.

----- 1 star…read more (Late experience from Jan 2024) I cannot in good conscience recommend Dr. Fujimura at this office location. My experience was deeply disappointing. After being referred for an urgent appointment by two nurses who were concerned about a potential appendix rupture due to my acute pain, Dr. Fujimura was much more concerned her schedule than my well-being. Instead of examining my symptoms, she spent time reprimanding me for following the nurses' recommendation and claimed I was "wasting her time" and "potentially endangering other patients if I have flu like symptoms" (I was masked). At one point, I asked if I could use the bathroom and she replied, "well I'm not allowed to say no" - another example of her unprofessional tone throughout the appointment. I was shocked by her unprofessional approach, especially when I was in significant pain and following medical advice from her fellow medical staff. The dismissive attitude I encountered left me feeling unheard and uncared for during a very painful time. The dismissive attitude I encountered left me feeling unheard and uncared for during a very painful time. I did report this incident to One Medical, and I appreciate that the regional staff followed up with me regarding my experience. Their responsiveness was a stark contrast to my interaction with Dr. Fujimura. --- Experience from Prior Jan 2024 --- 3 stars On a positive note, I've been going to this office for 3 years (2019-2022) and have found the office staff to be friendly and helpful. I appreciate their convenient blood draw services and extended lab hours. The staff are also particularly helpful when it comes to calling other offices to locate vaccines when you need them quickly. Unfortunately, a difficulty has been the high staff turnover in the Berkeley Office, with folks going on leave multiple times or sabbaticals without notice. Thought I do appreciate that they are slowly opening another office with more providers.

The providers are excellent and helpful. However, it is not fun to call the 1-800 number and get…read morestuck on hold for 10+ minutes to ask a simple question. As others have pointed out, it was not this way before Amazon bought One Medical.

This is a great family practice. They have been struggling with some administrative burdens they…read moreare endeavoring to fix. But I hope anyone reading these more negative reviews recognizes that these issues do not accurately reflect the excellent care they provide their patients clinically.

I've left detailed messages with this office for the past 3 months. At the end of each recorded…read moremessage there's a promise to return your call within 24 to 48 hours. Well three months later and many follow up calls I'm still waiting. You can never get a live person to answer the phones... just unbelievable. Not wanting to change providers but your health is more important. Started with this practice under a different physician in the 80's... just so sad!!

Dr d'Andrea is someone I can trust to give me excellent care, and make sure I understand…read moreeverything. She has recently moved to a new practice, and I'm following her

I visited Dr. D'Andrea a few times when my regular provider was not available. I'm in my late 20s…read moreand I found her condescending. She would over-explain in a tone that seemed more appropriate for taking to children. She didn't seem like she was listening to my concerns. She talked more during the session than I did.

I was sick for a week and went into this clinic to get diagnosed. They told me it's probably a…read moreviral infection but took a swab of my throat and said they would call with results. They called but didn't leave a vm with the results. I called back and they couldn't give me the result bc only one person knew how to retrieve the result and they were not in the office. They left another vm but didn't explain the result. I called back, nobody answered the phone for 15 mins. I called back again - now it's 1 week after I went to the clinic and I'm feeling better. They said I'm supposed to take some antibiotics now. I said I'm feeling better so do I still need to take the antibiotics. They said they didn't know and I would have to wait several hours for the doctor to call me. What use is a clinic if they are so slow to get back to you that you get well on your own?

Lack of communication!!! I periodically went here for my…read moremedical condition but was never told it was not in my medical group. Then approximately a year later I was billed over 1000K for my visits. beyond my control. I tried fighting it with my insurance carrier only to be told it past its grace period. Now Carbon Health is withdrawing funds from account directly and I can't stop it, Please AVOID CARBON HEALTH HORRIBLE COMMUNICATION!!!!!!!

When I moved to the East Bay, I was reluctant about leaving my primary physician. What great…read morefortune that Melanie Manaku was recommended. She's thorough, thoughtful, patient and highly knowledgeable. When I'm describing or questioning, she gives me her full attention... and respect. And it helps greatly that she has a sense of humor!

Absolutely the best Dr I ever had the privilege of one of her patients. Not only is she very…read morethrough and compassionate her sense of humor is evident. I wish I had the money to afford her still. Now I'm stuck with a lackadaisical PA through UCSF.