I am new to the practice so it is too early for me to fully evaluate. Office receptionist are very…read morepatient, helpful & made my recent visit very welcoming. The times I needed help the desk, Samantha came through. I am using Michelle, first time for a difficult skin situation & I feel hopeful. My scale biopsy came out negative & appreciate the call .

I looked up the site this morning to remind myself of the location, and found some surprising…read morereviews. 1) I have always found Dr. Ingersoll and his staff to be professional, friendly and helpful. I'm not there to get his life story or have beers, but rather for medical services, so there's a reasonable limit interactions. 2) Anybody who goes to the dermatologist without a list of areas of concern that they have noticed over time has nobody but themselves to blame if something is missed, in my opinion. I take responsibility for my own health and do not depend on others to notice everything that I see every day. We're all human, so help out a little bit. Mark M.

The whole staff is so kind and April made my entire experience amazing from start to finish. She…read morewas so sweet, patient, and genuinely comforting, which made me feel completely at ease the whole time. You can tell she truly cares about her clients and takes pride in what she does. The whole staff is incredibly kind, and the environment is so welcoming. I couldn't have asked for a better experience and will definitely be coming back! I got a 1:2 syringe in my lips, and couldn't feel a thing. She made the experience so comforting.

I would NEVER, EVER recommend this place. I medically needed a laser procedure done. Not just…read moresomething I wanted cosmetically. So when I got a consultation 18 months ago, they said they could do it on my port wine stain. Flash forward, I got pregnant so I couldn't get laser done. When I re-inquired, I was told the machine was down and it took close to 6 months for it to be back and running. I finally got an appointment for November 25th. I was told they now had 3 people trained on the Cutera laser (Christy who only works one day a week and is busy and booked forever wouldn't have to do it). Then, today, 3 business days before my appointment, Christy calls to tell me the other two Estheticians aren't comfortable doing this laser on my face because it's a port wine stain (aka not normal skin). She won't do it because she works one day a week and didn't want to take on a new client. I LITERALLY needed ONE 20 minute procedure. That is it. I'm top of that, not only did I change this appointment around a trip I had planned to get seen, I now haven't had this treatment done, which is medically needed, for 2 years. Before this, I had to drive to drive to Longmont to get procedure done because I was under the impression no one on the western slope had this laser. Lo and behold how excited I was that a local company (5 minutes away from me!!!) had it. I wouldn't have to spend money on gas, a hotel stay (as I can't drive after the procedure and healing wise), and saving time! BUT this company flat out told me 3 days before (after waiting 18 plus months to get laser done) that "they weren't comfortable doing it" because they haven't done it. Okay. Then how do you get better?! The only way you get better at something is by trying and not shying away. This could be discrimination as well. This laser would have been used on anyone else without a birthmark. I am BEYOND upset and disappointed. I have called and emailed this business NUMEROUS times over the past 6 months. I had to rearrange appointments so I could heal from this procedure and what did they do?! Cancel 3 days beforehand. And here is the best part, I'd do research and the closest place that has this exact laser is 3 hours away from Grand Junction! I cannot believe a local place would not help out a local person. Imagine this being a child who needed a medical procedure and a surgeon wouldn't do it because it's new and this child has to drive 4 hours instead. This business HAS THE LASER and people trained to do it, yet are choosing not to. By all means, sure it's their right or whatever, but how horrible. To leave one of your very own local people in the dust when you have the EXACT thing I need for my medical procedure. Shame. On. You.

I would like to say Thank you to Cerina and David in the ICU. I would also like to say thank you…read moreto Dan in Neuro Trauma. They were so very kind to my mother, and their sincere compassion made a huge difference in her recovery. I would also like to say that Christina, the chaplain, is truly a God Send. Please know that you are all appreciated, and you make the world a better place.

This place is called by locals in the valley "Saint Scary's" and for good reason. Don't go there…read morefor an emergency because you'll feel scared for your life. You'll have a severe ambulatory medical event in the wilderness that requires you to be ambulanced in, then you'll sit in the waiting room in a wheelchair unable to move for four hours, then by the time somebody sees you, all of your symptoms will be gone. Then they will decide that the best treatment for you is to do a drug test to make sure you aren't on drugs. Well, they figured out. I wasn't on drugs and I am not a drug user, but unfortunately they didn't figure out what was wrong with me because they let the symptoms go away. I could probably give you a lot more horror stories. Basically go to community or family health West. I only ended up here because the EMTs believed that I was having a neurological issue and no one else has neurology. Well I'll never know if it was neurological because all I got was a drug test.

If I could leave a 0 I would. "In January 2025, I underwent a revision surgery with Dr. Matthew…read moreSwelstad to correct a previous tummy tuck he had also performed. I deeply regret the decision to move forward with this revision and a breast lift, the results have left me in a worse position than I was before. Specifically, my breasts are now asymmetrical, with one sitting higher than the other. My belly button is off-center and significantly smaller does not look normal I have disfiguring scar below my navel area. When I saw what he did I was horrified. I have to leave with this for the rest of my life. I was told he would need to do a in office revision to fix my belly button. No I couldn't let him touch me again ever!! Please look at my pictures when making your decision on what Dr. to trust with your body. I certainly regret my choice. I have gotten no I am sorry no let's see if another Dr. Can help improve your outcome nothing.I should at least get my money back so I can have someone try to help me.

I have to change my review of ReGenesis based upon their horrible, horrible, horrible Administrator…read morenamed KARI. Let me repeat her name: KARI. KARI. KARI. She is nothing short of a witch with a CAPITAL B. I am astounded at her lack of compassion, lack of integrity and lack of any resemblance to a human being much less a kind one. I give her negative 100 stars. I am a 68 year old Elder Citizen to whom she has been rude, disrespectful and basically evil over my questioning a $19 charge for a record that I had asked for (for the criminal court system) for months. The policy of charging was implemented THREE DAYS BEFORE MY FINAL CALL. I asked her four times if she could please make a one time exception for the page and a half (ONE page front and back!) and she said absolutely not. NO EXCEPTIONS. One page (two sided!) of notes!!! She literally would not send something I need for the Judge in Criminal Court. ALL THIS AFTER BEING ATTACKED BY THREE PIT BULL DOGS ((the reason I was referred to the practice)) that was simply something to prevent the District Attorney from ignoring my submission of a $980 invoice for Scar Tissue Massage (recommended by Dr. Pritcher when he saw me with stitches in - a whopping 83 of them - over five large and painful wounds - including muscle being ripped off my shin bone. It is five months later and I am still in pain, have what could be permanent nerve damage - and the District Attorney office in Rifle and Glenwood Springs are clearly acting as though they represent the dog owner (he had 7 other dogs - the remaining of the litter of 9 that the mother dog and two daughter dogs who could have been part of a 10 dog attack - which probably would have ended my life. KARI has negated every ounce of goodwill I had for the practice - although I will always be grateful for Raini who wasn't even my doctor's nurse but gave me wonderful care and is a wonderful human being: KARI did not allow Vandy to send something that would verify to the Judge that the massage was recommended in January when the pain could be tolerated - and this woman to refuse to send a generic letter from the clinic repeating that recommendation for clarity with the Judge is the ugliest manifestation of just how unkind and uncaring someone in the billing portion of an office can be. SHE CHARGED ME $19 for a two page record of my visit when the policy changed 3 days prior to a FOURTH REQUEST (there was no charge in place for records the first THREE TIMES I ASKED FOR A TWO PAGE DOCUMENT. SHE CHARGES $19 for 1 page - (up to 20) - and even though I was still on their old system and not the new combined with the ENT upstairs above their office which brought on the ridiculously expense charges for the Doctor notes , she had repeatedly refused to print or even email one page (zero printer ink necessary!) or allow me to pick up what could have a been a double sided ONE PAGE DOCUMENT. KARI is the worst example of human nature - and now I see why there are so many poor reviews for this business. When you care more about grabbing $19 for one page of paper (and aren't we ALL ENTITLED TO OUR RECORDS?!?!?!) than the person who was viciously and brutally attacked by three dogs, you are in a world of hurt. Talk about the worst customer service EVER. AS soon as I get KARI'S last name I will update this review --- but she hung up the phone on me today when she returned the call request I left for the actual Care Coordinator (Vandy) and then blocked my cell phone number from their system I was flabbergasted: Mean, cruel and vindictive. DO NOT USE THIS BUSINESS IF YOU NEED ANY HELP AFTERWARDS FROM THE BUSINESS END OF IT. Witch with a CAPITAL, CAPITAL, CAPITAL B. named KARI KARI KARI KARI KARI KARI KARI KARI KARI KARI KARI

This is an office in a strip mall. Office manager is abrupt and not warm. Their UL tech and…read moreaccountant are lovely people. My experience with the staff is there is high turnover. When in depth questions were asked, one staff member rolled her eyes when I had concerns over cost discussions. I had concerns about surgery. A person should be able to feel free to have questions answered. When I advised my observations about the Clinic caring more about income than patient care, this did not go over well. When asked if I wanted to complete the surgery, I said I needed to consider. The doctor told me he would not perform it. I made the correct choice not staying with this Clinic. I saw another XV doctor who ensured the surgery would be of benefit by having me wear compression stockings for a month to ensure the surgery would be of benefit. This Clinic said most don't wear as prescribed so we would forgo and move direct to surgery. I wish this Clinic well, but I made the correct choice to seek this type of care elsewhere. I've heard rave reviews about their cosmetic work though.

Dr. Case was thorough, informative, and took the time to answer all my questions regarding vein…read moreprocedures. The ultrasound technician and back office personnel were very kind and professional. I have visited his office three times in the past month, and I'm sad to say that each time I had to interact with his office manager Lisa, she was condescending, curt, and dismissive. It was a best/worst case experience. Great doctor. Lousy office office manager.

Worst tear trough filler I've ever had. I've never had bags under my eyes and now I do. The photo…read moreis his "correction" of his work.

I'm updating to warn some Yelp users Sonata tried to change the name on this unclaimed business to…read moreGrand Junction laser etc etc. They won't claim this business bc of the terrible reviews, but don't be fooled!!