The owner called me and said he had an audio recording of me scheduling an appt that I spent a lot…read moreof valuable time texting and talking with his office manager about. I walked into the store yesterday and scheduled it for 8/1, not 7/31 (the following day). I don't have the time to keep defending my position through texts and phone calls. I requested that he email the audio recording and a Cancellation form by closing time today and have not received anything. I wonder if the owner, who is a local lawyer, is true to his word. We will see....

A 1 rating because there isn't a ZERO! The owners of this business need to take customer service…read more101! How dare "Chandra" call me and chastise me for my poor review. Both she and her partner Trace are greedy business owners who make excuses for their poor business practises. Here is what I experienced: 1. Charges for "freezing" an account. Greedy and Absurd! 2. Massages marketed at 60 or 90 minutes having 10 minutes on each end shaved off. 3. MT's who complain to the client about the fairness of their cut. Driven by the ownership. 4. Poor front desk training of kids who are clueless how to conduct themselves and do business. Absentee ownership! 5. Charging for hot towels and "incidentals." Nickel and diming clients, greed at its finest! 6. Every massage I ever had here has been challenging. The owner tried to say I was given waived fees for the desks errors! I was not reminded of a massage when I was told I would be, desks fault! 7. How dare an owner of a company have aggressive attitude towards any customer! Chandra tried to "characterize" the client, the customer! She is unprofessional and out of line! I suggest NEVER using this business. "Massage Envy" brand will be notified, as well as BBB and every Social Media available. MT's, run from this greedy business!

The whole staff is so kind and April made my entire experience amazing from start to finish. She…read morewas so sweet, patient, and genuinely comforting, which made me feel completely at ease the whole time. You can tell she truly cares about her clients and takes pride in what she does. The whole staff is incredibly kind, and the environment is so welcoming. I couldn't have asked for a better experience and will definitely be coming back! I got a 1:2 syringe in my lips, and couldn't feel a thing. She made the experience so comforting.

I would NEVER, EVER recommend this place. I medically needed a laser procedure done. Not just…read moresomething I wanted cosmetically. So when I got a consultation 18 months ago, they said they could do it on my port wine stain. Flash forward, I got pregnant so I couldn't get laser done. When I re-inquired, I was told the machine was down and it took close to 6 months for it to be back and running. I finally got an appointment for November 25th. I was told they now had 3 people trained on the Cutera laser (Christy who only works one day a week and is busy and booked forever wouldn't have to do it). Then, today, 3 business days before my appointment, Christy calls to tell me the other two Estheticians aren't comfortable doing this laser on my face because it's a port wine stain (aka not normal skin). She won't do it because she works one day a week and didn't want to take on a new client. I LITERALLY needed ONE 20 minute procedure. That is it. I'm top of that, not only did I change this appointment around a trip I had planned to get seen, I now haven't had this treatment done, which is medically needed, for 2 years. Before this, I had to drive to drive to Longmont to get procedure done because I was under the impression no one on the western slope had this laser. Lo and behold how excited I was that a local company (5 minutes away from me!!!) had it. I wouldn't have to spend money on gas, a hotel stay (as I can't drive after the procedure and healing wise), and saving time! BUT this company flat out told me 3 days before (after waiting 18 plus months to get laser done) that "they weren't comfortable doing it" because they haven't done it. Okay. Then how do you get better?! The only way you get better at something is by trying and not shying away. This could be discrimination as well. This laser would have been used on anyone else without a birthmark. I am BEYOND upset and disappointed. I have called and emailed this business NUMEROUS times over the past 6 months. I had to rearrange appointments so I could heal from this procedure and what did they do?! Cancel 3 days beforehand. And here is the best part, I'd do research and the closest place that has this exact laser is 3 hours away from Grand Junction! I cannot believe a local place would not help out a local person. Imagine this being a child who needed a medical procedure and a surgeon wouldn't do it because it's new and this child has to drive 4 hours instead. This business HAS THE LASER and people trained to do it, yet are choosing not to. By all means, sure it's their right or whatever, but how horrible. To leave one of your very own local people in the dust when you have the EXACT thing I need for my medical procedure. Shame. On. You.

After looking through their website, I called to inquire if they offered a "belly facial" for…read morepregnant women. I was told that they would be able to provide a service to help hydrate my skin, and an aesthetician would reach out to me with more information. Pennie texted me the following Monday, and we were able to discuss pricing, availability, and ultimately schedule our session. I arrived 10 minutes early to fill out paperwork, then I was able to get situated in my room. Pennie walked me through the steps she'd be taking for the 60 minute session (cleansing, light exfoliation, hydration mask) and thoroughly explained everything. I could immediately tell that I was in good hands. After the mask was applied to my stomach, she gave me hand and foot massages. Once the mask was removed, she finished the session by giving me a back massage. Pennie was extremely personable, thoughtful, and she brought a great energy to the room. The environment was very clean and comfortable, and I loved the blue lighting. Overall, I'm very satisfied with the service I received, and I would definitely recommend this spa to others.

From the owner: AboutFace & Body MedSpa is the premier MedSpa in the Grand Valley…read more Here at AboutFace & Body MedSpa our goal is to aim for safe and effective treatments to meet every client’s aesthetic goals and enhance individuals natural beauty with our highly trained and certified team. We understand how important it is for you to look and feel your best. That’s why we offer premier treatments to produce results that leave you feeling satisfied, renewed and refreshed. We pride ourselves in prioritizing ongoing education to constantly meet the needs of our clients in the latest techniques and procedures. Recognizing each client is unique, we formulize individualized treatment plans to achieve optimal results through health & skincare education and awareness. We look forward to meeting you, enhancing your natural beauty, and collaborating to elevate your aesthetic goals to help create the best version of you! Call or text today for your professional and confidential consultation (970) 200-7983

My family has been seeing Vicki for many years. She is highly skilled and caring. I flew across…read morethree states just to see her. Highly recommend

Vicki and Debora are absolutely amazing! They're incredibly knowledgeable and have been working…read moretogether to help me with some chronic muscle and pain issues I've been facing. I finally have some tangible progress and hope - they're both such a Godsend! I love they way they take the time to explain everything, answer my questions, and educate me. They truly care about improving peoples' lives - I've already recommended them to family members and would recommend them to anyone looking for top-tier services and care!

I am so fortunate that I was referred here for six sutured wounds (83 stitches total) to be…read moreassessed for future scarring issues and wound healing. I was attacked by 3 pitbulls on 1/5/26. The single worst experience of my life. 30 days down the road I am still experiencing daily and nightly pain and the aftermath (PTSD) of what a challenge it will be to recover mentally, emotionally and spiritually from the nightmare that it was and still is. That said, my experiences at ReGenesis (three visits to date) have been a very bright and shining light thanks to Dr. Pritcher and the nurses who have assisted in redressing the five large wounds. In particular I want to recognize Raini. She came in to help even though she basically is the nurse for one of the other docs and in the next two visits was willing to be my nurse since it has been such a challenge to wrap my mind around the damage to my body and psyche and I was so at ease with her beautiful nurse-side manner and techniques. I scheduled to have the 83 stitches removed there because of the kind and gentle and expert treatment I received when cleansing and redressing the wounds a week into the injuries. Their office staff member Vandy has been so kind and thoughtful - she was so patient getting before and after photos and made sure she had a chance to check on me today when I went in for the last assessment before the 3 month visit in April. She is a gem and I am forever grateful that these people entered my life exactly when I needed reassurance and encouragement. Between these two lovely human beings I was able to walk out today feeling comforted and hopeful that things will get better. They are so patient listening to my thoughts and answering my questions, extending compassion and wisdom and advice for self wound care. They could have suggested I go for these follow ups to my primary care facility but instead were so gracious and generous with their time and more than willing to go above and beyond in caring for me: I felt compelled to be there because of the depth of experience they all have with wound (incision for the cosmetic side of their practice) care. It is such a gift to feel so validated in a very busy medical office. These two ladies have been instrumental in giving me some measure of peace when I have been so sad and angry. I cannot speak highly enough of the personal care I received - never rushed and with the full attention and focus and the highest level of professionalism and human kindness. I would give them all ten stars if that was available. Thank you, Dr. Pritcher, Raini and Vandy (including Cara in the billing office and several other unnamed staff members.) I will be forever grateful to all of you for making what has been an almost intolerable (and very frightening) attack somehow better. You are all angels.

If I could leave a 0 I would. "In January 2025, I underwent a revision surgery with Dr. Matthew…read moreSwelstad to correct a previous tummy tuck he had also performed. I deeply regret the decision to move forward with this revision and a breast lift, the results have left me in a worse position than I was before. Specifically, my breasts are now asymmetrical, with one sitting higher than the other. My belly button is off-center and significantly smaller does not look normal I have disfiguring scar below my navel area. When I saw what he did I was horrified. I have to leave with this for the rest of my life. I was told he would need to do a in office revision to fix my belly button. No I couldn't let him touch me again ever!! Please look at my pictures when making your decision on what Dr. to trust with your body. I certainly regret my choice. I have gotten no I am sorry no let's see if another Dr. Can help improve your outcome nothing.I should at least get my money back so I can have someone try to help me.

Georgia was excellent. So glad I found her. She fixed me up and lets me come in for bang cuts in…read morebetween. Always a fun visit with this hair stylist.

Great salon, staff is warm and welcoming. Best cut I have ever had! I live out of town but always…read morelet my hair grow until I can make it back.

This is an office in a strip mall. Office manager is abrupt and not warm. Their UL tech and…read moreaccountant are lovely people. My experience with the staff is there is high turnover. When in depth questions were asked, one staff member rolled her eyes when I had concerns over cost discussions. I had concerns about surgery. A person should be able to feel free to have questions answered. When I advised my observations about the Clinic caring more about income than patient care, this did not go over well. When asked if I wanted to complete the surgery, I said I needed to consider. The doctor told me he would not perform it. I made the correct choice not staying with this Clinic. I saw another XV doctor who ensured the surgery would be of benefit by having me wear compression stockings for a month to ensure the surgery would be of benefit. This Clinic said most don't wear as prescribed so we would forgo and move direct to surgery. I wish this Clinic well, but I made the correct choice to seek this type of care elsewhere. I've heard rave reviews about their cosmetic work though.

Dr. Case was thorough, informative, and took the time to answer all my questions regarding vein…read moreprocedures. The ultrasound technician and back office personnel were very kind and professional. I have visited his office three times in the past month, and I'm sad to say that each time I had to interact with his office manager Lisa, she was condescending, curt, and dismissive. It was a best/worst case experience. Great doctor. Lousy office office manager.

Another great visit. Jo Ann is a skin magician. Very knowledgeable about skin and care routines…read more Trustworthy. The parafin wax hand treatment is a great addition to any service. I also had a hydro-rejuvenation which really makes your skin glow. Book an appointment with Jo Ann and your skin will thank you.

I highly recommend Skin Deep you will not get treated better and more professionally anywhere in…read moreGrand Junction highly recommend

I got my gel nails done today. It was a good experience, the lady was super nice. Unfortunately…read moresome of my nails were a hot mess and I didn't notice til I left. It only took about 30 minutes..it kind of looks like it didn't dry enough and smeared on that last layer.

Was visiting the area and needed my hair highlighted. I was able to get an appointment with Mercy…read moreLee and she was amazing! She took her time and got me the color I wanted! My first visit and I couldn't have had a better experience! It's difficult to find a new place to get your hair done when you aren't from the area, but this is definitely the place to go.

I found Cynda in Telluride and now travel to Grand Junction solely for her facials. Her attention…read moreto detail and your specific needs is second to none. The design and comfort of her personal spa leaves you relaxed and refreshed. I can't wait to schedule another appointment!

People of Grand Junction you are very lucky to have world renown Cynda Norman in your neighborhood…read more I've had facials all over the world and I can honestly say this is the best. Cyna's new privately owned day spa is aesthetically pleasing and parking is easy. My advice is to be good to yourself and book an appointment today.