Top level cleaning experts provided a excellent service cleaning my home. Highly recommend!read more

I requested a deep clean, and was quoted $400 for my little 2 bedroom, 1 bathroom pet friendly…read morehouse. Baseboards were not cleaned, dusting was not done, some windows were cleaned but not all. Walls, ceilings, light fixtures were not touched. They asked me what I wanted them to focus on and I told them the floors since I'm not currently able to do that. When I walked around with my white socks on after they left, they obviously did not do a good job. I took a paper towel and wiped the floor and it was still dirty. The owners of this company were very rude to me when I called to discuss my concerns. I highly recommend you stay away from this service. Quality was bad, owners are rude, service Was over priced, and the job was not completed. VERY DISSATISFIED!!!!

I requested a general cleaning for my home. Melody was awesome. She was thorough and professional…read more The service I received was worth the money I paid. I was so pleased, I'm ordering the monthly cleaning.

I hired better life home cleaning for a deep clean of my house in St Louis after renters moved out…read more They were able to get me on the schedule for my desired date (it was about a week after I called them). Shay, the cleaner, was prompt and provided an excellent service. The house is indeed very clean and I appreciate the hard work! The regular cleaning service was $250 + an additional $250 for the deep clean + 20% tip (of course) = $600. Highly recommend. Great value for the price!

Warning. Stay away from this company and any franchise. One of the most unprofessional, rude,…read morelower class companies I have ever dealt with. From Kevin to Tiffany, the complete lack of recognizing horrible cleaning jobs to the utter classless acts of deflecting responsibility, would be laughable if not so appalling. Their willingness to leave a job half completed and not have a desire to improve the company reputation is repulsive. When confronted with damage that occurred during the cleaning, Kevin said his insurance company would contact our representative. A month snd numerous phone calls later, nothing. Even stated our reputation isn't that bad. A total Hoosier and ghetto combination run company.

I will begin by saying I have never left a bad review for a business. However, I was so…read moredisheartened by our practice's experience that I felt compelled help others avoid Coverall of St. Louis. The experience for our two location office has been quite terrible. We are a healthcare provider and began trying to work with our cleaner over 12 weeks ago as many of our patients were commenting upon how dirty our office had been. We even had one family leave our practice! I had two personal meetings with our cleaner, left several voice mails, notes and texts and the cleaning did not improve at all. We even conveyed to the cleaner that we would have to switch cleaning companies if it did not improve...to no avail. The Coverall of STL business would not let us break contract even when we could more than adequately prove how many times we had reached out to improve the quality of the services we were receiving. It has become so bad we have had our team members clean the office in the mornings before we see patients! Coverall's response was "sorry not sorry" and I was shocked and saddened by the level of customer service. They are a big corporation that farms out cleaners to businesses and then does not support the business when a problem arises. We have learned our lesson and will next time do business with a cleaning company that prides itself in customer service. My interactions with everyone, including Daniel and Amanda, have not been satisfactory. Their response is that the owner lives in Dallas and they can't help me out as the owner says 'no.' In any case, lesson learned! Please proceed with caution when considering Coverall of St. Louis.

I which I could give 0 star. Rude customer service and bad service!…read more It's definitely a lot more expensive compared to other cleaning services that I used in the area. For comparison, the first service they charged me $270, for other companies that I used before the cost was between $180-$220. The quality I got is very similar to what other companies provided. I gave a star for the flexibility as they were able to come within a day or two that I called. None of the ladies who came speaks English so the communications took time and also I think there might be miscommunications due to language barrier. I was explained the initial phone call of the services provided and I decided to do a regular cleaning instead of deep cleaning because I didn't need most of the services offered in the deep cleaning. They said for regular cleaning the they will dust off surface of furniture, an example I can share is that I have a cat tree in the master bedroom, they only dusted off the bottom of the tree and left the top undusted. I ended up paying $270 for the first time clean, and then I was not satisfied with some dirty spots that are pretty obviously seen on the wall, so I had to agree to pay $135 for them to come back and fix the wall, even though they said in their service agreement that the fix should be free if the customer is not satisfied with the clean. However, upon arrival, they changed the price from $135 to $180 on the spot because they say it will take at least one hour to clean the wall. At the end of the day, I paid $450 IN TOTAL for this clean. It was not even a deep clean. They didn't even clean the fridge or oven, which was fine because I didn't ask for a deep clean. The deep clean would cost a lot cheaper than $450. The deep clean had a discount of 30%, they could at least offer me a discount, but they didn't. I am disappointed that I paid $450 for a regular clean + a fix. I WILL NOT be a returning customer. They are a lot other cleaning services in the area with better price and service. I would definitely NOT recommend using Olivia's services.

Olivia's is incredibly reliable, trustworthy, and provides great cleaning. I have worked with…read moreKatherine and her team since March 2019, even across multiple moves. There has never once been a time they haven't shown up - something that's difficult to say these days - and they are consistently flexible when our schedule changes. They also periodically offer great deals on deep cleans or add-on services which are incredibly helpful for maintenance or ahead of hosting big events!

Hip Maids was great! I found them to be very efficient, worked fast and did everything we discussed…read moreon the checklist. The end result left me very satisfied!

Hip Maids did an excellent job working with me to get a short notice job turned around that just…read morehappened to fit into a gap that opened up in their day. They were responsive, helpful and considerate and did a great job cleaning our vacant property after a move-out.