Walked in looking for a fade. I walked out with a massage, hair cut, and a full head wash. Lol…read morecool little spot, definitely gives you the "classic" barbershop feel. Only bad thing I would say is I asked the dude for a "low fade" and he wasn't too sure on what to do, he pulled it off well enough. (I'm not picky when it comes to haircuts) i definitely would return when I'm back in town.

Absolutely amazing experience at the spa at The Grand. The whole place is beautifully maintained,…read morecompletely clean, and designed with luxury in mind with marble and high quality finishes everywhere. I booked a deep tissue massage and arrived about an hour early, which turned out to be the best decision. They guide you through a full relaxation process starting with the sauna, then moving to the cold room, and finishing in the steam room. Everything felt thoughtfully designed to ease you in before the treatment. The service is absolutely outstanding and cannot get any better. Magdalena, my masseuse, was incredible. She worked out all the knots and gave one of the most relaxing massages I have ever had. By the end, I felt completely renewed. This spa was truly the highlight of my trip and I cannot wait to come back.

Great session booked at Awe Spa when staying at Sunrise at Moon Palace Resorts. My girlfriend and I…read morebooked a couples massage and arrived about 45 minutes. To take advantage of the spa amenities prior to our massages. After arriving, my girlfriend and I went to the gender separate areas, put our stuff away in the changing area and go into robes and slippers, and met up with our designated attendee. I was then escorted to the dry sauna first, where I stayed for about 15 minutes, and then was escorted to the steam room for about 10 minutes. Due to time, I was unable to enjoy the hot and cold pools this time and was escorted to the waiting area for my massage. I scheduled an 80-minute deep tissue massage, which was great. Definitely felt nice and relax after everything! Overall: I would highly recommend the spa and massage experience at Awe Spa if you get the chance. I would arrive at least an hr early for your massage, so you can really enjoy the spa experience. It has a really nice and relaxing setup, which is perfect prior to a massage.

Everything was top notch. The place, the stuff and the…read moreservice. My best hair cut and colour ever. And I tried a lot all over the globe. And it's really a kind of relaxing session. They are friendly guys with good sense of humor, I laughed a lot. 100% recomed them.

Average service for a seemingly high price in the hotel zone of Cancun, Mexico…read more Visiting for a week, I decided to stop in for a mani/pedi combo on a rainy day. Right next store to my hotel, so I wouldn't get wet on the walk over. $50 USD, I'm told, plus tip and credit card service charge, should I use one. Pedicure started a bit rocky as the faucet of the sink basin wasn't working properly. My technician had to draw water from another receptacle and deliver it to the basin. On to the pedicure, she drew blood on not one, but two different toes with her cutting of nails. When scrapping my feet for dead skin, I had to prompt a stop as she scrapped a bit too much. I did count my toes to make sure I had all ten. Manicure was a bit better with technique and cutting style. About halfway through the mani, I was offered a refreshment - water, tea, or coffee. I opted for espresso an hour into my visit. Staff were okay, although they spoke little to no English for a seemingly high-end business in the Cancun hotel zone. Personally, I won't return.

My wife and I just spent five days at this resort to celebrate our 10-year anniversary and overall…read moreour experience was great. The service is simply the best compared to the resorts we've stayed in Mexico, Jamaica, and DR. We were married here in 2016 and haven't been back since. It still holds up. Especially with the food and cocktails. I want to give a special shout out to the staff at Bar Cavo; Daniel, Maria, Raul, Zaraians, Emanuel, Hector, Luis, Lucinda, and Zaid. Raul served us with smoked old fashioneds using Buffalo Trace Bourbon, which is a rare treat at most luxury resorts. They also had Woodford Double Oak and Makers 46, aside from a generous scotch selection. We'll be back! PS: A manager told us they're going to shut down for renovations from Aug-Oct. Just in case you're looking to book soon.

There is not enough to say about this resort. From the ambiance, the service, the food, the…read moreactivities...everything is top notch. They have a specific attention to detail that reminds me of the quality of Disney resorts, but without the kids. If you need a beach vacation, you have to check out LeBlanc in Cancun. We definitely want to try their Cabo location next!

Very good salon. Maurecio did my men's cut and it was great. Great prices too. The women's cuts and…read morestyling, and nails, sees good too.

This is a beautiful, five star, adult only resort on the beach. From the moment you step foot onto…read morethe property, everyone is professional, pleasant, and offers exceptional, unmatched customer service that can't be found anywhere else. There is something for everyone here in every beautiful facet of this resort. From restaurants, bars, a spa, nail salon, boutiques, convenient store, entertainment room, a relaxation pool, party pool, 24/7 room-service, and of course the beach where the staff bends over backwards to create an experience that you cannot find anywhere else, and that makes you want to come back again, and again, and again.

We had a great experience. This was our second time. We went three years ago for the first time…read more It much has changed which is what's nice but also part of the problem. The facility definitely could use an upgrade. The ballroom sound system is not great. The rooms don't have a C port for charging devices. The entertainment could use an upgrade as well. Great performers but the ballroom where they perform should be decorated more. Especially the circus. At least some balloons or something! LOL I will warn you DO NOT do ANY presentations unless you're ready to sit through a timeshare presentation because that's exactly what it is. We were offered a buffet breakfast which ended up being lunch because the presentation took TWO HOURS!!! The food was just ok. We never saw one of the rooms or even a pool! They said it wouldn't be high pressure sales but FOUR PEOPLE tried to sell us!!!! The first guy even sat at our table (me and my Husband) and had lunch with us!!!! Go away!!!!! He called for back up during the presentation, then another guy and then another guy!!!!! Then when we were sitting in the lobby waiting for our ride back to our resort ANOTHER guy approached us trying one last time!!!!! I will say it was worth the Four Hands Massage we purchased with the Resort Credits they gave us for sitting through it but SHEESH!!!!! The whole experience put me in a bad mood for about an hour after. HIGHLIGHT of our time was our ALL TIME FAVORITE WAITER Juan at Aurora Restaurant!!!! He took good care of us when we first visited in 2023 and he remembered us and took even better care of us in 2026!!! We would go back just to see him!

Great place for families with younger kids. The property is not too big so you don't have to worry…read moretoo much about your kids getting lost. Service requested: 7.5/10 Quality: 7.5/10 Vibe: 7/10 Food: 7.5/10 Very family oriented hotel with interactive activities for all ages.

Service is excellent…read more... Soon as we got down from our van, we were welcome with some wet towels and a refresher... Then we went straight ahead in check in area. We were greeted soon as we approach the desk, we were checked in very quick, also efficient. We were told about what's included in our package and basic info of the resort, where we can use our credits etc. The only thing they didn't have of the view that we requested which was also fine. The place is pretty clean and our room was very spacious. The pool is also well kept and not too crowded during our stay, the pool and the beach distance wasn't even that far. We also had a massage by the beach which was amazing. We also used our credit at the spa for a proper full body massage which was great very relaxing. The food the bar the restaurants the ice cream store are all great. I couldn't say anything bad about the service and our stay. It's also all inclusive so if you come please bring $1 For tipping if not do money exchange.