Our family is incredibly grateful to the entire team at Sharp Chula Vista Medical Center. My…read moremother-in-law was transported by ambulance from Guerrero Negro, Baja California, during a medical emergency, and from the moment she arrived, she received outstanding care. The doctors and staff acted quickly, performing an emergency procedure to place three stents, and took amazing care of her until she was transferred to Kaiser. Everyone was compassionate, professional, and kept our family informed every step of the way. Thank you for your kindness, expertise, and exceptional care during one of the most difficult times for our family. We truly appreciate everything you did. Highly recommend!

I walked in with my dad last Sunday to take him to the emergency room, he had slurred speech (not…read moreunderstandable at ALL) and fell down, when he got up his speech was slow but not slurred but he felt like his tongue was moving slowly and felt bad, dizzy, and weird, he started walking and it was very slow and crooked. We headed over to the ER, and the man who checked us in was SO RUDE and he was questioning us because my dad was "speaking normal" even when I explained everything that happened. He kept insisting that he looked normal, and was looking at me and my dad like we were full of crap and lying, I got very irritated with this man. They immediately took my dad in and the man followed the nurse to tell her that my dad seems fine (basically telling the nurse we were lying) and the nurse then told him my dads vitals and he just said "oh" and left. He was wrong, rude, and inserting himself in situations that he has no business inserting himself in. My dad was in fact having a stroke and was hospitalized for days and is now in a rehabilitation center for a month with recovery that will take longer, he could have died if we waited any longer, and this man could have made them doubt and make my dad wait longer.He was bald with glasses. Seriously would hate to see him again. I will be making a complaint and seek further action. Ps. The other staff, nurses, doctors, cnas were just WONDERFUL! however this man honestly needs to be removed from his job

I was there for blood work. I was in and out in a timely manner. Every employee that I came across…read morewas cheerful and helpful.

Excellent service, they helped me out right away. I was having a foot issue and when I called to…read moremake the appointment, they scheduled me right away. Then when I arrived at my appointment, they attended me super fast and appreciated the service. Nurses were super nice and kind.

This place has been nothing but good experiences until today. Laura Boston who saw me was…read moreincredibly rude, sarcastic, didn't offer any care or even check me out when I was told she could check me since I'm pregnant she could do it all. She just commented on my weight in rude ways when I mentioned other doctors told me I was fine and it wasn't lots of weight gain. She Shamed the other nurses and doctors. She didn't even take the time to listen to the heartbeat until my boyfriend had her recheck. 30 seconds at max the first time then actually found it after us mentioning that she didn't find it. LIED straight to our faces. I will never be seen by her again I'm not even sure why she works there considering I heard multiple complaints about her just today in th office from other patients. The only reason I will come back is because we APPRECIATE the case manager Irene she's been nothing but good experiences for us as well as the other nurses. Laura Boston deserves to be fired from this company let alone should not be practicing medicine of any sorts. I'd love to make a formal complaint against her so she's gone. Laura Boston is actually horrible!!

This is literally the worst experience I've ever had at a medical facility ever I had an…read moreappointment at 9:55. The assistant nurse technician whatever she is call me into her room. I give her a form to fill out that says I just need a clearance to take a class. Any medical practitioner can sign off on your physical health for the clearance for the class they made it sound like they were gonna do an operation. These people are extremely incompetent. I highly recommend no one go to their facility to be seen. If they're that incompetent. I'd be scared to take my children there stay away from Chula Vista family health center.

Every time there is a delay of some sort, always have to wait over an hour to be seen when you have…read morean appointment.

I have tried five different doctors with Scripps. The last three at Eastlake. The quality of…read moredoctors and care provide has gone downhill in the last ten years. I thought I would save myself some time by interviewing a doctor to determine if we were a fit. I was bill $600 for talking to a doctor for ten minutes! I asked for blood tests. They would not do the blood tests even though Medicare would have paid. I needed a couple of other testes that Scripps would not order. Guess what! Found a competent doctor that ordered the tests that Scripps would not order, that Medicare paid for, and found the answers I needed to heal an issue that the doctors at Scripps were to incompetent to find! Sharp, here I come! The difference between Scripps and Sharp was so different. I am now a happy Sharp's patient without rogue billing.

Always a great medical center I had eye appt. And it was a great visit…read moreMy Dr. Is great I hadn't seen her in a while so lots to go thru. I really enjoy the staff here Very pleasant too I was suppose to get my eyes dilated but I didn't So I rescheduled dilation because I had no one with me. So I love the new construction here it's so big and beautifully done and plants stairs with more offices here and parking too

Scheduling an immediate appointment with a PCP can be challenging, which is fairly typical for…read moreSharp HealthCare. That said, the ability to message my PCP directly through the app has been extremely helpful. My rating here is specifically for this facility and its staff, not the healthcare system as a whole. The newer urgent care extension has been a great addition. The nurses and doctors I've encountered have been consistently kind, patient, and understanding, which truly makes a difference. Overall, this is a very convenient location with great features, and I appreciate the quality of care and professionalism of the team at this site.

It took a better part of the day (starting at 8am) for me to make calls, surf the internet for…read moreclinics accepting Urgent Care walk ins and by 2, I headed to the Chula Vista clinic where I was checked in, vitals taken and by 3pm waited at the exam room for a doctor to see me. An hour plus later, I was feeling a bit better but decided to leave without seeing a doctor since no one could tell me how much longer I had to wait. I was still sick, tired and hungry since I missed lunch looking for a walk In Urgent Care. I called the US VA call center and shared my horrendous experience and inside of 10 minutes got an 8:30AM appointment at the VA La Jolla Medical Center Urgent Care. I wouldn't wish this to happen to anyone which is the reason for this review.

If i could give 0 stars i would…read more They recommend this place for me as my urgent care was closed they told me i would need to sign paper work as theyre not my primary care doctor WTH!!! It was urgent care not primary care dr visit Well i went in i explained the symptoms when i said that i needed a cream for my eczema as i have severe with blood innthem the guy taking my notes just went and took it normally saying oh yes we all get it!!! Went ahead and show his harms and he had nothing!!!! I was asking this because that same day i had an appointment with my primary but a few hrs before my appointment got canceled ive been waiting for over a month thats why i went into urgent care at the end they just told me that i should just go to the ER which i did and got everything done there!!!

Only reason for the 1 is because Yelp won't let me give them no stars…read more I was referred to Eastlake Sleep Center by my primary doctor. I had one appointment and tried to schedule a follow up. I've called 4-5 since the beginning of the year. I leave all the information they ask for and haven't had a response to date. My insurance called them and they got the same message and they got the same message twice and no response. ESC is supposedly booked up to the end of the year. Good for them but at least answer your phones and or call people back. I'll NEVER GO BACK TO Eastlake Sleep Study again!

On January 13th, 2025 my referral to Eastlake Sleep Center was approved and I called to make my…read moreappointment. The person I spoke to was terse and informed me that the first available appointment was July 8, 2025. Six months away. I took the appointment and asked to be put on a waiting list in case someone cancelled. I never heard anything during that 6 month period and I took that to mean there were no cancellations. In the weeks leading up to my July 8th appointment, I had a couple of quick questions so I called the office but I never heard back. I left three more messages over the weeks leading up to my appointment and never received a reply. The DAY BEFORE my appointment and the DAY OF my appointment, I tried to reach someone because I didn't have any information about where to go and what time. I never heard anything back. To say I am disappointed, is an understatement. Quite frankly, I am SHOCKED they are in business. The Yelp and Google reviews are right and I will be adding my voice to the justified complaints.

Incredible staff and service. A quick disclaimer as of right now is that my child currently does…read morenot have any glaring health issues and has only had routine well child checkups up to this point. Your experience may be different if you need more specialized care. I've taken my infant son to different providers throughout San Diego for each of his checkups and it has been so stressful to find one that is a good match for us. My family recently changed health insurance so we had the perfect opportunity to look into recommendations, reviews, etc. to find from a new pool of eligible providers and clinics. I picked this office (and some of the other locations) due to it being heavily recommended on parenting groups on Facebook. The ease of checking our insurance and scheduling an appointment and availability was so easy. I did not have access to MyChart yet since my son is a new patient so I was unable to fill out the questions and provide more information, but no worries, just had to bring my previous paperwork such as immunization records they were asking for anyway. I love this office. It is kid friendly and has a separate waiting area for sick patients. This office is large enough to accommodate a stroller (other offices I went to did not). The other pediatricians we saw still had paper forms/paperwork but I was able to fill out everything via a tablet which was super quick to submit. The care itself was on time, quick, and knowledgeable. I did not feel dumb when asking questions that may seem obvious, routine or silly. I also like that they could provide all the vaccines at the time that were missing at other pediatric offices as well. While I don't want my child to ever be sick, I am happy to take him here for his upcoming routine appointments.

The front staff could really use more training to improve their service. We arrived early for my…read moreson's appointment but ended up waiting for about an hour in the lobby. It wasn't clear whether we were forgotten or just not properly checked in. Since you're dealing with little kids who can become restless easily, it's important to be more mindful of wait times. Hoping this can be improved.

I've been a patient of Dr Emmanuel for over 20 years and cannot imagine going to a different PCP…read more She's seen me for a variety of reasons over the years and ALWAYS sees the root of any problem amazingly quickly. I love that she doesn't automatically jump right into a medicinal/prescription solution (the easy way out) like many doctors do, but looks at the whole picture. And she's ALWAYS up on the current research and medical news to guide her patients to the utmost. At this point she's got quite a fan club throughout our neighborhood!

By far the WORST medical experience I've ever had. The customer service is non existent. It's clear…read morethat they're overwhelmed with the amount of patients because they're trying to satisfy their business needs and get paid before any concern for their services. I arrived 20 minutes early to my appointment and was seen one hour after my appointment time! The moment I brought it up to the Doctors attention, they rushed me out of there as if that was the problem. Just completely unacceptable! I was referred to a specialist and provided a prescription to be filled at Walgreens. When I arrive at Walgreens, they inform me they did not have a prescription for me. I have to contact the Lakes Urgent care office once again only to find out the made a mistake and sent my prescription to the wrong location. When I arrived to my specialist appointment, once again I have to contact the Lakes Office because they never sent over my referral approval. Constant oversight and mistakes with this office. I would never recommend this place to anyone! Stayo

I had my first appointment today and I felt like I was already a long term patient. Samantha at the…read morefront desk went above and beyond to make sure that I received treatment there after there was a slight problem with my appointment. Doctor Perez and her medical assistant Ellie explained everything in detail to me and made sure I had everything that I needed before leaving the facility. I couldn't be happier with the way I was treated. Absolutely tremendous service and I've of the staff, I didn't get her name smiled and told me to have a nice day on the wait out. I'm even set up for the next few months for appointments and lab work already. I'm glad that I made the switch to this facility.

Great clinic! Always access to get an appointment. I bring my kids to this clinics since there…read morewhere babies. I like the service and the attention. Also they got the labs in the premises