I'm back for a second review a year after my last review. And when I say that this property…read moremanagement is the best property management I've ever dealt with. Whew. like I wanna stay in my house. Yes they do take care of my maintenance needs. Yes They respect my privacy. Yes They're patient with me because life happens. Yes They're quick to answer you back writing, email, the portal, calling. I've been in the same house for four years and I've enjoyed the whole four years in this house. They are like family on a professional level. We're going into our 5 year anniversary! You should try A.pm

These people are incredibly rude!!! I cannot believe they were not taught how to speak to potential…read moreclients. I was frustrated with the process because their online schedule provider asked for a payment to view the property, requested my drivers license, my photo, and then my SS# and after all of that would not give me the access to view the home I requested. After multiple tries I finally got ahold of a person, she is the same one on the voice recording. I explained what had happened... I apologized for being so frustrated and she comes and and says, "well you put your SS# info in, no one made you do it". I COULDN'T BEIEVE IT! In sales the first thing a deaccent salesperson learns is that when a client is frustrated you validate their feelings... "I can see how the process is so frustrating. I am sorry that that happened." and then you go on to explain and see how you can resolve the situation... Basic manners. Basic humanity. Basic common sense! Terrible customer service!!!!

I have lived at the Seville on west 38 st. for 21 years and Ellis Real Estates has always responded…read moreimmediately to any repairs i needed. This is the best place I've ever lived. Christina

Ive been really patience and nice despite how I've been treated…read more Ive been living in their properties for around 4 months now. The first property I moved in didnt work because of the owner rules; one day i woke up to a man tiptoeing out of my kitchen. Me and my daughter was asleep on the couch. I immediately jumped and reached for my gun. In order to walk to the kitchen, he had to walk past me and my sleeping baby which didnt sit right with me. When I called Ellie's regarding this issue, some seemed apologetic & understood how badly that could have gotten while others stated it was out of their control because he was hired by the owner, which didn't sit right with me so management allowed me to transfer units. My current unit, Ive been in for around 3 months. Still managed my Ellie's. Since day 1 of move in there has been clear signs of mice & ant infestation. Ive made them aware of this day 1, sending them pictures/ videos. There are so many entryways due to amount of holes. The main one is the kitchen cabinet which also contains a ton of mold that has yet been addressed(also made them aware day 1) the cabinet has a HUGE chunk missing and it connects to the outside which is how they're getting in. Mind you, they moved me in knowing this. While inspecting the massive hole underneath the cabinet, I noticed blue bait which is more confirmation that they were aware of the infestation prior to me moving in. I found my 8 pound dog in the bathroom, eating that same blue bait. I looked under the bathroom cabinet and seen they laid some out there too. Again, confirmation that they KNEW. my final 2 strikes was seeing a mice run from my baby closet(on the SECOND FLOOR) that same day her face and eyes were so swole due to her being allergic. Then, at 7am while bathing my daughter, I seen a baby mice running from underneath my bed. Confirming the problem has now grew due to them not taking this issue seriously or making tenants aware of infestation BEFORE move in. I still have yet received a response from the property manager. The office answer every now & then but they are helpless because they have to go through management to get things done. The first week of me living here, they sent a pest guy that said he couldn't treat for the mice because it isnt his job to patch holes; he stated they will only keep coming back until they're patched by maintenance and only left 3 ant traps on the counter for me to sit out on my own. After weeks and weeks of calling about the mice again, they are wanting to send the same pest guy out who did nothing the first time. I spent the last few weeks preparing because now I am able to withhold rent: I have documented all communication on my end, all of the mice poof, ants, mold, doctor appointments, therapy documents, communication with previous tenants, etc. It's a violation to move someone into infestation especially while being aware! my 2 year old is allergic and still no empathy has been shown. No discount. No proper treatments. Rent is 1900 I decided to go up in rent to avoid things like this. it's only me & my daughter on the lease. Not me, my daughter, and a family of mice & ants . Something needs to be done! Every neighbor I have talked to, has them too which could be why Ive been ignored and treated like a nuisance. I'm not understanding why not take this serious considering there is so many airbnbs over here, my next step will be letting the guest know the area they're paying to be in is infested.

I am so grateful for the smooth operation Austin has going on. He takes care of a property of mine…read morewhile I live in Los Angeles. I have no worries that all will be handled promptly. Even when renting out the units he found me great tenants.

I was purchasing a home in Kansas City from another state and started working with Austin through…read moreRedfin, which turned out to be incredibly fortunate. Austin was really great to work with! He knew the local market well, he quickly adjusted to my needs, worked with my local friend who was helping with the process, and helped me find a place that suited me perfectly. He was a great negotiator and even got the seller to repair some issues they originally were not going to. It seemed like as things came up, Austin and his team had already anticipated them and moved to take care of them. I cannot recommend him enough!

"I've lived in my studio apartment for 15 years. When I moved in, rent was $300 a month, increasing…read moreby $15 each year. After Grit Property Group took over, my next lease jumped $300--no improvements, no upgrades, nothing. Now, as my lease renews, they're raising it another $150. Meanwhile, every time a neighbor moves out, they renovate for months: hammering, sawing, drilling--keeping me awake day after day(had to switch to night shift to afford the price hike). This is the most greedy, unresponsive management company I've ever dealt with. If Grit ever buys your building, run--don't walk. They don't care about tenants, just profits."

At the beginning of the year I needed to sign a new lease. At that time my rent was increased…read more230.00/month. I requested to have work done to compensate for that increase. It took nearly 3 months for the work tO be started, a week for the bathroom to be completed. Nothing else has been completed. Next came my refrigerator not working, food going bad and waiting for a new fridge for a month. These people dont stand by their word. Nor do they care about the residents. Save your money and find a better place for the same money.

Very knowledgeable, help full and pleasant to work with. It's nice to have someone looking out for…read moreyour best interests in this field. I recommend to everyone I know.

From the owner: I’m a real estate agent with United Real Estate Kansas City in Kansas City, MO and the nearby area,…read moreproviding home-buyers and sellers with professional, responsive and attentive real estate services. Want an agent who'll really listen to what you want in a home? Need an agent who knows how to effectively market your home so it sells? Give me a call! I'm eager to help and would love to talk to you.

Curry leasing company is the worst, I moved because they kept raising the rent up way too much…read more but when I moved out my place was immaculate. I have had my own cleaning business for over 25 years and I know how to clean and I know the tricks of the trade. they said my place looked fantastic when we did a walk through and took pics. when I finally received my deposit check back, it was minus $425. I called to ask why and they finally sent me bogus pics of the granite counter top and bathroom sink. the pics weren't even my place. They say they have an extra vendor come in also and look the place over. they won't return phone calls and could care less of a single mom that needs the money back. this was at Herrington townhomes in Shawnee Ks.

Absolutely top-notch service! I have lived here for going on one year and have never had any issues…read morethat were not resolved immediately. I could not be more happy with my experience here. They have provided wonderful updates to the apartment including beautiful decor outside of the doors. Improved landscaping, they do a wonderful job of keeping the common areas clean and they resolve issues very promptly. I am especially grateful for my incredible property manager, Cathleen Turner who always goes out of her way to make sure any issues are resolved immediately.