Speak to the owner. He is great. Hired help is a little unpredictable. Owner is very helpful.read more

Nervous customers feel better when a repair shop's tech staff has a big smile and good customer…read moreservice skills. On our visit to Beltone, my nervous father and I felt really comfortable and confident, thanks to the young lady behind the counter. I wish I got her name! My saintly mother's 3-year old laptop was infected and running poorly, so I decided it best to reinstall windows on a new, bigger hard drive. She would have said NO, because for an 85-year old lady, change is unwelcome. But her computer savvy son insisted, so off we went! Service was quick and perfect. All the data got copied, and the staff even offered to install some of the programs Mom used. The shop is well stocked, located in a nice part of town, and the staff and owner are personable.

Everyone here, from Edward Escondon, on down understands what customer service is. Even though they…read moreare fast with most repairs, in an emergency they will get the job done now! Their donations to the prevent suicide walk two years in a row are much appreciated. I would recommend this place for their skill, their customer service and their genuine interest in their customers.

This is the best upholstery shop I have ever been to. Has the best customer service and support…read more All of their staff is friendly and willing to help you with all of your needs and wants. It is mostly a family run staff I loved the welcome feeling and just accepted like I was walking into my family's store. Just go see for yourself and talk to Luna and her friendly staff!!!

I have always had good luck with them until today. I took a new computer with the old one and ask…read morethem to transfer the itunes library to the new one. They told me that they could not do that because the music was copyrighted and I would have to download all of the music again. I was a little skeptical but they were insistent. When I got in the car I looked it up on my phone and discovered there are 4 different ways to transfer your library to the new computer. So, I came home and did it myself. So disappointed.

I took two working computers in. I wanted them to clone my old computer and put my programs on my…read morenew computer. I got a call they were done. I went in and noticed that only one program had been transferred over, but was not the right one. I happened to turn on my old one to show them what I needed. My older computer was completely wiped out and wouldn't even bring anything up. After I asked what happened to it, Ryan proceeded to yell that I had brought it in that way. Nick had turned it on when I brought it in. Then I asked to speak to the owner. Ryan continued with his attitude that the owner wasn't there, and he wasn't giving me his number. I told him I grew up with the owner. He went to get him. Then the owner got frustrated because I did not want to bring my only working computer in to them to try again. Then he started yelling and he and Ryan both stormed out. The owner did have someone call and apologize and say they would try and make it right, but it was such an unsettling experience, I would never go back in there alone. I would have never known until I got home that my old computer wasn't working if I hadn't turned it on there. They said I have brought my computers there for years, which I have. They have always put the programs on eventually, or I wouldn't have kept going back. Besides the yelling, the fact they never told me the computer wasn't working anymore was very disappointing. So they apologized, but it was such a bad experience that I will never set foot in that place again.

I grew up in the Parkersburg and I always knew Buttermores was the place to go for jewelry. It's…read morewhere my grandparents and parents always went so when it came time for me to propose to my girlfriend I went to Buttermores. I went over my budget because I wanted the best quality I could get and thats what Buttermore promised me. Instead my now wife hasn't had the ring a year yet and 4 diamonds have fallen out. 5 months after I purchased it a diamond fell out so I sent it back paid my own shipping and they fixed. Two weeks later the same diamond fell out again only a few weeks before our wedding! I wasn't happy the first time but hey things happens, but the same diamond falling out again 2 weeks later. Buttermores reimbursed me for the second time I shipped it up to them to fix, but refused to reimburse me for the first time saying that "it wasn't their fault I moved out of town". That may be true it's not their fault I moved, but it is their fault their product was not quality and no one should have to pay shipping for a faulty product. A month and a half later, a different diamond fell out so I called again, and not only did they try to say it must be something my wife is doing to the ring they were very rude on the phone. Before I had a chance to ship it back, another bigger diamond fell out as well. At this point Buttermore told me they need to ship it out and get the whole ring remounted which is admitting they provided me with a faulty product which they still would not verbally admit or pay for any of the shipping. They said it would take two weeks to remount the ring and they had it almost two months. They never called to inform me about the status of the ring, after a month and a half of waiting, I called them. One of the phone calls I made to check in on the ring, since they weren't keeping me updated, they snapped at me saying "we don't know" and refused to find out, that I would just have to wait. Buttermore Customer Service is horrendous. I am extremely disappointed and regret my decision to purchase my wife's ring there. They do not communicate, speak kindly to, or take care of their customers. I will not buy anything from Buttermores from here on out and neither will my family who all still lives in the Mid-Ohio Valley and has purchased from them before. My wife should not have had to be without her engagement ring for 3 out of the 10 months of me giving it to her.

I went in to get some rings resized and wanted to get an appraisal. There were several people…read moreworking and no customers... considering those circumstances, I expected to receive a bit warmer of a reception. The lady who assisted me treated me like I wasn't worth her time and informed me that "priority is given to their 'real' customers" so she couldn't commit to when my ring could get resized. Further, when I asked if there was a jeweler on staff who could look at one of my rings to give me an opinion on the stone, she said, "Well I'm not going to get Mr. Buttermore out of the back just for that." She looked at it herself, gave me a grim assessment, casually insulted me, and then recommended that I go to another jeweler whilst casually insulting them as well. As much as I like to support local businesses, I won't be back. The people at several jewelers in the mall were infinitely more helpful and professional... including the girl at the pop up kiosk.

Highly recommend this service. Showed up on time, fair price and easy to work with. Would use him…read moreagain!

The place is very nice but if you use the drop off service, beware that the staff will use 80% of a…read morelarge tub of YOUR detergent!! They do a good job but I would buy small bottles of detergent for them to use.

Started out as a great place. Now it is operating in greed mode…read more Used to be able on smallest dryers to pick 7 minutes for 7 minutes. Now it is pay 1.00 for 10 minutes even if you don't need that long. No signs on the new systems. I picked 10 minutes for .50 and was forced to pay twice .50 for 20 minutes. This business appears to want to take advantage of its customers. At the very least, put of signs on how the pay system works now.

Nice new storage unit. Very clean. Good location and very helpful people in office. Good monthly…read morerate also