Had the opportunity of using them three times. All three…read moretimes he was fast, professional and fixed what could have been catastrophic. I would highly recommend using them for cracked screens, iPad troubleshooting and water damage repair.

I'd stay away from this kiosk. I've had two unfavorable experiences with them. The first was a…read morecracked ipad screen that never worked after 3 replacements. Never a refund, but gave them the benefit of the doubt that perhaps the ipad was just not repairable. The second incident was a case I bought for an ipad. Despite selling me the wrong size, they would not refund my money due to their policy. I would not recommend doing business with this kiosk at the South Hills Mall.

It's always unfortunate when you break the screen on your phone, however my husband broke his…read morescreen and this place popped up. I'll admit, they were slightly more expensive than the quote I got from another store, but this place was worth the extra money. While we were waiting for the repair, they offered us complimentary drinks, I made the offhanded remark that I was fine, unless there was a specific drink, knowing that there wasn't. However, with me even realizing, the manager sent one of the employees next door to the store to actually purchase the exact drink that I mentioned. He walked in 5 minutes later and handed me the drink. It was so thoughtful. I was very grateful. While in there I told my husband we should get him a new case and screen protector. Then we were told that the price for the screen replacement INCLUDED a new case and screen protector! (I had planned on purchasing one!) The next time that we need a new screen, this will definitely be were we go. These guys know what they are doing, didn't take long, and there customer service is way above expectations!!!

I was quoted $500+ at apple to repair the back of my iPhone 16, as it was cracked. I was hesitant…read moreto get it repaired anywhere but apple, but I was quoted $100 here. I took the gamble and am so happy I did. It was efficient and cheap. It only took them 30-40 minutes to fix my phone and saves me hundreds of dollars. My phone looks brand new. I will be coming here with all of my electronic issues from now on!

Straight to the point, no run around with unneeded repairs…read more No hidden costs. Fast and efficient work. DEFINITELY will be using Fresh Start again.

From the owner: I specialize in the repairs of most personal Electronics:…read more *iPhones *Android *Laptops *Desktops *Consoles *Tablets I am also well equipped for the services listed below: Desktop/Laptop Repair Virus Removal Software/Hardware Troubleshooting Software/Hardware & Operating System Installation, Android and iPhone Repair

He has been my "go to" computer/iPhone guru for years. Skilled and helpful. Always friendly and…read morewilling to guide a technically limited customer. Fees fair.

My MacBook needed a battery replacement. Arthur replaced the battery and had the machine back to me…read morein under two hours; he even cleaned up the keyboard and screen. Nice guy--good work.

I wanted to leave a review for Manny. I received a discount…read morefrom a different iPad repair shop due to my frequent visits there but I was unable to make it there due to limited parking. Manny did a price match for me. This was important because I have paid for many repairs full price before and it gets expensive. This time I was a first time customer for Dr. Phone Fix. My 6 year old shattered his glass screen even with an Otterbox on it. Manny was very professional and polite. The whole experience was pleasant for an unpleasant situation for myself. I would recommend this shop to anyone as he fixed my son's iPad screen in less than an hour. You cannot even tell it was broken and it was nearing damage to the LCD which this prevented. Thank you!

My screen was shattered so I got a Groupon to get a repair. The technician was extremely friendly…read morehowever my phone has never been the same. I have small hairline cracks all over my phone even though I put a screen protector on it the second i got it back and have never dropped it again. Also, my touchscreen has never ever worked the same since getting a new screen- slow to respond, longer to type messages. Overall it's not good quality and I haven't been happy since it's been fixed. Update: as I went to replace my phone case my actual screen pulled up away from my phone. This is garbage.

Always pleased with the services provided! Prices and product are top notch. Always ready to help…read moreand honest with everything! I would recommend this business and their services to anyone at anytime! Keep up the great work!

Just got back from getting my phone fixed it was broken from A barbell at the gym crashed pretty…read moregood I didn't think it could be salvaged, but he fixed it with a fraction of a cost it would've cost for a new phone I would definitely recommend him he was awesome so glad we went to him . Before you go buy another phone let him see if he can fix it . I'm sure glad I did

I went with iCracked after seeing a positive review on the my local mom FB group. Tyler was on…read moretime, easy to communicate with via text, and professional. He came to my local Panera to fix my screen. He made sure that my phone was working well otherwise, and I was able to ask him some iPhone questions, completely unrelated to my screen situation, and he was happy to answer. After 45 minutes, my phone looked just like new. It was amazing to see him take apart my phone and put it back together with ease! I was just in awe. The price was reasonable for a quality screen replacement, and knowing that my gadget was in good hands. I would highly recommend to anyone needing a phone repair.

On time, professional, explained exactly what he was doing, gave me a lifetime gurantee! Cheapest…read moreprice I've seen in the area!