I ordered an arrangement online for my mother's birthday recently, and it was done flawlessly! It…read morelooked exactly like the photo online and was absolutely beautiful!

This place is so hit or miss. Sometimes the flowers and arrangements are top notch and absolutely…read morebeautiful, and other times they look like they fell off the back of a truck. Frustrating when you're ordering from 2k miles away and your mother lives 2 blocks down the street from their shop. *sigh* It's just that I know they are capable of so much better... the hanging basket i ordered this year is very leggy, very little blooms, many dead blooms and looks incredibly neglected. Walmart has better hanging baskets than what she received this year. Extremely disappointing after last years stunner they delivered. *sigh*

I came in for the first time since it opened. I noticed the white staff member didn't greet me, but…read moreinstead made a point to greet every white customer who came in shortly after me. I was pointedly ignored, even when I was in the same area of the small shop within eyeshot/earshot. I was the only customer in the store (and only PoC) before the two (white) customers came in separately, one after the other. This is treatment I also received at another shop at Ithaca mall (incidentally also with "Willow" in the name). Feels bad, man. Terse service when I asked a question of the staff member there. There's an anecdotal half-joke among us QPoC that a white person with colorful hair typically means "safe" staff for BIPOC/queer folks, but that was not the vibe I got here, sadly. It's too bad that Asian customers are treated this way at an establishment that sells so much Asian-inspired merchandise (kawaii goods, food items). I won't likely be back, even though it is a cute, very modern boutique. I will just head down to Michaleen's Florist & Greenhouse down the road and the farmer's market instead for plants, soaps, gifts. I feel more welcome in those spaces, even if they're predominantly white.

All is I can say is STUNNING. David and his team did an absolutely incredible job creating the most…read morebeautiful, fresh, and vibrant bouquets and centerpieces for my October wedding - and I am so thankful! David was so gracious and easy to work with; I came to him with such a late request for these centerpieces and bouquets and he made it happen in just a couple of months' time. We had one great, efficient call and, after that, I didn't have to worry about a thing. The team at Willow Floral used such high-quality plants, my sunflower and greenery centerpieces lasted almost 3 full weeks after the wedding. My greenery bouquet of ferns and eucalyptus is still beautiful and I will be drying it out to preserve it forever! If you're looking for a great deal on amazing flowers/plants and easy, kind, and accommodating service to match, I cannot recommend Willow Floral Studios more. Thank you again to the whole team!

Thank you for having an easy online site where I could place an impromptu order! You delivered them…read moreshortly after the order was placed, brightening my daughter's day!

I ordered flowers for my sister this past week. I live in VA and she lives in Ithaca. However, we…read morewere going to come into town and surprise her. Thus, giving us an opportunity to see the flowers we had ordered. The only word I can use to describe her flower arrangement is breathtaking! They did such a fabulous job. I can't even list all of the flowers they used with this particular flower arrangement. The only instructions they were given was a dollar amount to work with. Thank you so much for making my sister's 75th birthday extra special!

So grateful to know that people still value their customers and have great customer service! The…read morequality and selection of things to choose from is well worth my time. You will see the value and pride taken in the products they provide. Thanks for being exceptiona.

Most amazing and best florist in the area! They never disappoint! The gift shop is awesome and they…read morehave so many unique items! Best gift shop in the entire area!!

I came in for the first time around the holidays and was not only warmly greeted by the shop owner,…read morebut the shop dog in a little holiday sweater! Bought some great Christmas gifts for dogs (reversible bandanas that slide onto the collar) and was delighted by the incredibly friendly, knowledgeable service by the staff there. Will be back soon to get a terrarium and hopefully more plants!! Cannot recommnend this lovely gem enough!

We were on our way to visit our aunt, a lifelong horticulturist. We had to go big to impress her…read more.. With Michaleen's selections we did just that. It was hard to choose since everything was beautiful...but we only had so much room in the car. They are also dog people so it was fun meeting them.

We hired Tara 2 years ago when my daughter got engaged. My daughter was very specific about the…read morekind of wedding she wanted. She wanted a wedding with multiple day events (wine tour, welcome party, ceremony on the Cornell campus, two cocktail parties, reception and a brunch). We were also challenged with having 160+ guests from out of town. My daughter didn't want a traditional wedding banquet hall look, she wanted to have farm tables with lush greeneries and flowers, and lounge sofas for people to relax. It was hard to find a place around Ithaca to accommodate so many guests. Tara spent days with us in finding a perfect venue for the wedding. On the day of, we had photographers videographers, multiple banquet coordinators, bus drivers. Tara was amazing in coordinating everything and getting everyone to work together. She had 7 pages of the event schedule. She worked tirelessly to refine it with us, down to when food would be delivered for the bridal party to eat before the ceremony. At the end of the reception, when she saw I was going back to the hotel by myself, she personally drove me back. She then delivered flowers for the next morning's brunch to our B&B at 2am. On top of that, she showed up at the brunch to make sure everything was ok and helped us pack up everything. We had few crisis (or we thought) during the wedding, Tara was able to take care of them for us and more importantly calmed us down. All of our guests told us how much fun they had at the wedding and how beautiful the venue was. I think a lot of it was due to Tara's careful planning and diligence. I would highly recommend Tara as a planner for any special event.

Tara (Terra Rosa) was such a wonderful and integral part of our wedding team! She came highly…read morerecommended by a close family friend and owner of a local florist company - if other vendors say somebody is great to work with, believe them! Our venue, the Ithaca Farmers Market, requires an immense amount of planning and organization as you must bring in everything (rentals, food, alcohol, decor) yourself. In addition, set-up time is very limited so it pays off to have a team of vendors who have worked well at the market before and know what they're doing and how run of show should go! While we signed on for the month-of package, Tara was so helpful in providing recommendations for additional vendors throughout our planning process who not only have worked market wedding before, but who would be able to help us create our exact vision for the day. Tara was responsive and always made herself readily available, whether it was well-before the month of our wedding or in the days leading up to it. As a self-described Type-A planner, I was so grateful to have Tara on top of everything especially the day before and the day of the wedding so that I could kick back and relax to enjoy such a special day. She executed everything perfectly, - including when a guest stepped on the bottom of my dress and broke off a bustle hook! Not only did she have safety pins of all sizes on hand, she perfectly pinned the dress back into its proper bustle so nobody could even tell! I can't recommend her highly enough - every couple should be so lucky as to have her support, eye for style, and organization on their big day!