We've had 2 experiences with Maceroni over the past several years and both were outstanding. They…read more(Brad) handled both my Mother-in-Law and Father-in-Law. Their compassion, attention to detail and guidance were all superb. I have and will highly recommend them to our family and friends.

Wonderful people who thought of everything and took care of the family in their time of need. They…read moreimmediately responded to every question and request and perfectly planned the entire week. Their efforts are greatly appreciated.

The staff here are professional, patient and kind. They make both grieving families and guests at…read morethe services feel welcome. They listen to the wishes of the families and help them bring them to fruition. I would highly suggest using this funeral home when the need arises.

Classless set of men working the funeral graveside. Blocked an emergency road to a private…read moreresidence and business. Several of us had to wait for service to end to leave and get out. They have been told over and over not to block this emergency road and they ignored it along with several signs. Their ignorance caused several people time and money. To top it, they did not even have the decency to come over to me or any of the other vehicles waiting to let us know how long it would be or to say sorry they messed up. The owner was rude and condescending to me when I had to walk over through mud to him. I would not use this pompous fool for any of my family members. He is obviously not a rule follower which would put up many other RED FLAGS about his integrity in other matters regarding our beloved. Thank God there was no emergency and emergency vehicles didn't need to get to the home or business he was blocking. Lastly when service ended he purposely tried to block me in waving other cars through. Complete jerk.

We used Dirsa for both my mother and father. Most recently for my mother. We dealt with John on…read moreWard Street. He was exceptional in such hard situation - very compassionate and caring. Highly recommend.

My family has held multiple generations funeral services for members of my family over the years…read moreand the staff has always been extremely professional and supportive throughout each process. My family continues to choose Jackman Tancrell'a services for our loved ones' end of life gatherings because they help us every step of the way, with compassionate care and kindness. Thank you so much for offering us a warm, caring place for honoring our loved ones over the years.

HORRIBLE! Recently my mother passed away and before she…read morepassed, she made her funeral arrangements and advised myself on what she wanted during her services. After she passed I was working with someone at the Northbridge location to put her services in motion. During this setup time, Jackman informed me that a friend of my mothers had called them (an hour after TOD) with concern about her service dates, stating certain dates wouldn't work for the services because it was her daughters wedding. What friend would call the funeral home and family members advising which dates wouldn't work for them? Then the funeral home tells me to keep that in mind when selecting the dates. So, We agreed on a date and was told to send over a picture for her obituary. While waiting for a return call, I advised family and friends near and far about her service date and times. I did not hear from Jackman the rest of the day as promised. That evening someone on social media advised me the dates had been changed. I advised that it must have been a mistake. NOPE! Jackman Funeral Home let my drug addict brother walk in and change the whole service arrangements without even calling to confirm with myself and the rest of the family. Needless to say my phone has been ringing off the hook with complaints and demands of refunds for plane tickets and gas money from people who traveled hours to come to my mother's services. I tried several times to reach management by phone and email. I did get a response via email days later stating " After we spoke I spoke with your brother who explained to me that you told him to handle mom's arrangements. After he spoke with your grandfather they collectively decided the **th was best. It was very important to mom to have her ashes present at her service, thus making the decision easier for the family.I was also under the impression he was going to speak with you last night. I feel badly but the arrangements have been made of the **th and it's now going to be in this weeks paper. I sent you a copy of mom's obituary yesterday for input and corrections. I take it that email didn't reach you? If you'd like to call me I'm here. Again, I'm sorry for the confusion." None of this information was true. She took his word over mine and disregarded my feelings and the law at this very difficult time. I had already warned them of issues with my brother and I was her legal proxy. I am still getting calls regarding this matter when I should be greiving for my mother. And no I never received any email regarding her obituary, and I had no say in what was written. Awful just awful. I would never use these guys again. Seriously awful. They didn't care and they have not tried to rectify any of this. Just a sorry for the confusion?

An outstanding group of professionals! I had the luxury of time, since my parent was terminally…read moreill. I obtained multiple estimates and found Pillsbury Funeral Home to be reasonably priced. Additionally the staff was so kind, and helpful. I would recommend them to everyone.

Do NOT do business with this institution! They are unreliable. I paid them for 3 copies of my…read morehusband's death certificate in early May and I haven't received a single one. I am not receiving any income because I did not have the requisite death certificate to receive my survivor's benefits. I have called them repeatedly, to no avail. They took my money and that was that. They don't even answer my calls any more. I have now taken matters into my own hands and obtained the death certificate from my town hall. I will be reporting Darlington Mortuary to the Attorney General's office. This is a clear case of fraud, in my opinion.

Great funeral home all REMODELED andrew is the best EMBALMER I seen in a long time. I highly…read moreRECOMMEND this funeral home

My father suddenly passed away earlier this month and our family hadn't yet planned everything out…read morefor this. My parents relocated to Putnam from Western MA about 5 years ago. We were happy to find Gilman less than 2 miles from their house. We met with John who was very welcoming, patient, and helpful. He laid out all of our options and helped us plan my dad's celebration of life service. Their prices were reasonable and they made sure everything was covered including the cremation, service, prayer cards, obituary in the paper, etc. I would definitely recommend them if you unfortunately have a loved one pass away in this area. It will be a comfort knowing you are in great hands with this team.

The staff here are very helpful and respectful. They offer package pricing that is reasonable, they…read moreshow what all the prices for each portion of the service is, and they aren't trying to take advantage of your grief to upsell you. Do they have high end options? Yes. Do they also have packages that meet a more modest budget? Yes. They were able to provide a final goodbye, a cremation, notification services, and timely death certificates. If you find yourself in need of funerary services, I can recommend them.

I lost my son and became I live in Franklin I went to Oteri. It was awful. They literally placed…read moremy son on a wooden table telling me not to touch him because he would fall off table. Imagine telling a mother; who is burying her son, "do not touch him because the table will fall". Disgusting. I was and still am mortified

You couldn't work with more incredible people during one of the most difficult times in your life…read more Can't say enough good things about the Oteri Family.